Pretty good overall. The room was decently sized. Shower was huge. I really like the shower and I appreciated having a safe and minifridge in the room. There is no maid service, but I actually prefer it that way. Bed was comfortable and large. My only real complaint about the room was that there was no wifi, despite their website saying they had wifi. Also, I think my A/C stopped cooling like 6 hours before I checked out, which is weird because the A/C was really, really cooling the room every other day.
As far as the other amenities, they had 3 small pools; they were nice, but I wish they were bigger. They had a restaurant which was pretty good for dinner, but i strongly disadvice you from eating breakfast there. It is just cold meats and cheese. Not a good way to start your morning. There is a laundromat, but the prices are outrageous. 5 Euros for just the washer, and another 5 for the dryer. They have a shuttle that takes you to and from downtown Florence; its not free (as i think it should be) but it is fairly priced. However, I don't know why the bus drops you off so far away from the city center. It's a half a mile walk just to cross the bridge to get into the city, and then probably another half a mile to any attraction worth seeing. Seriously, I know for a fact that the bus could drop you off almost half a mile closer, but for some reason it doesn't.