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The Carlton Hotel

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Choose dates to view prices

The Carlton Hotel blends seaside charm with practical comforts. Guests can dine at the on-site restaurant, relax with drinks at the bar, or use two well-appointed meeting rooms. The oceanside setting offers a refreshing backdrop for both leisure and business travelers.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is €45
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.1 km
  • Leas Cliff Hall - 3 min walk - 0.3 km
  • Leas Lift - 3 min walk - 0.3 km
  • Folkestone Harbour - 10 min walk - 0.9 km
  • Folkestone Beach - 14 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Chambers - ‬3 min walk
  • ‪Papas Fish & Chips - ‬3 min walk
  • ‪Sunshine Cafe - ‬5 min walk

About this property

The Carlton Hotel

Hotel by the sea
You can look forward to a terrace, a fireplace in reception and a bar at The Carlton Hotel. The on-site restaurant offers dinner. In addition to a business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and express check-in
  • 2 meeting rooms, a 24-hour front desk and tour/ticket information
Room features
All 70 rooms feature comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, heating and daily housekeeping

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The price is €44
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Is The Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Carlton Hotel?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 17 Nov 2025 start from €45.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Carlton Hotel?

Self-parking is free at this property.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Carlton Hotel?

Checkout is at 10:30 AM. Late checkout is available for GBP 15 (subject to availability).

Where is The Carlton Hotel located?

Located in the heart of Folkestone, this hotel is steps away from Lower Leas Coastal Park and Leas Cliff Hall. Church of St Mary and St Eanswythe and Leas Lift are also within 10 minutes. Folkestone Central Station is 11 minutes by foot and Folkestone Harbour Station is 16 minutes.

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The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 145 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 238 out of 1000 reviews
Rating 4 - Poor. 162 out of 1000 reviews
Rating 2 - Terrible. 250 out of 1000 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service
Great location near the sea. The hotel is old and characteristic but clean. The staff were friendly and helpful especially the receptionist as she helped with the parking and provided useful info.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Staff & service, room comfort
Ideal for an overnight stay before getting the ferry from Dover the next day
Stayed 1 night in Jul 2025

6/10 Okay

Charlie

Liked: Staff & service, amenities
Staff very friendly. lounge, reception and bar very clean and refurbished. Unfortunately the room let it down with lots of damage to the walls and the bathroom including past damp leaks and previous guests hair everywhere. Free WiFi in room with smart tv and sea view within very close walking distance to the town was a bonus though, was fine for what we needed the room for.
Stayed 2 nights in Oct 2025

4/10 Poor

Deborah

Disliked: Cleanliness, amenities, property conditions & facilities
Not the worst, very basic. Strong smell of damp. Bed very bouncy too bouncy. Very echoing. Sorry would not stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. No complaints.
Stayed 2 nights in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Tv was not working as no signal to tv. Water to shower and sink not all that hot .
Stayed 1 night in Nov 2025

4/10 Poor

Dimitar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing to like apart from location
Stayed 1 night in Aug 2025

6/10 Okay

Lou

Liked: Cleanliness, staff & service, room comfort
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Stayed 3 nights in Jun 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap and convenient hotel, but it is old and in need of some severe updating
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities
Close to amenities.
Stayed 8 nights in May 2025

6/10 Okay

John

The staff were very friendly and helpful carrying our bag to our room. Sadly the room needs redecorating and the furniture was very tired, the carpet was very badly worn and needs replacing. There was no mattress protector on the bed. The bathroom is in dire need of updating and the plug in the sink did not fit the plug hole. The parking was a bonus though.
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and friendly
Stayed 3 nights in Feb 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Booking in was easy and friendly the room needed a face lift but was clean and comfortable I would stay there again I had no big problems the stay went smoothly and would have no problem staying there again
Stayed 1 night in Jun 2025

4/10 Poor

raji

Liked: Staff & service
Disliked: Property conditions & facilities

Ok for a night

Tired hotel. Was ok for a night. Was happy to leave! Not a very nice area to park
Stayed 1 night in May 2025

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here. No hot water! Dead bugs, worn out carpet, dirty walls and WiFi doesn't work.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Folkestone

A nice place for a stop off for the eurotunnel, about 10 to 15 mins away.
Stayed 1 night in Apr 2025

6/10 Okay

Grant

Disliked: Staff & service, property conditions & facilities
Bathroom and shower sub standard. Bedroom was re
Stayed 1 night in Jul 2025

4/10 Poor

Monika

Disliked: Amenities, property conditions & facilities
Very dated and it looks like someone had DIY project going. Uncomfortable beds, no chair in the room.
Stayed 1 night in Jul 2025

2/10 Terrible

j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty don’t stay here

Disgusting hotel Dirty and no hot water at all see my picture if I could give zero points I would . Very noisy and had no sleep at all . Flys around the meat at breakfast and cleaning going on when having breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
We booked an overnight stay in order to catch an early ferry. Refurbishment has been done in reception and the bar area. The rooms look tired and stuffy, unable to open the window more than three inches. The bathroom door kept swinging open as there was no latch or lock on the door. For what it was,the price was ok.
Stayed 1 night in Jun 2025

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in

The hotel is in a very sorry state. We had no hot water in the bathroom room and also we had a leak in the sink. We we mentioned this to the receptionist they said they had only turned on the hot water an hour ago (at 7 pm???) and it would take another 20 mi s to get into temperature. It never did. We had to had a cold shower. The mattress was bad too. When we arrived a family was complaining about something else, which is always a bad sign.
Stayed 1 night in Aug 2025

8/10 Good

steffen

Liked: Staff & service, property conditions & facilities, room comfort
Just needed for the tunnel early the next morning with parking. Ticked the box.
Stayed 1 night in Apr 2025

4/10 Poor

Nikita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if possible

Not very clean at all. Dead bugs on the window sill. Shower was not warm and unusable given the temperature and poor water flow. The toilet seat wasn't even attached. Unfortunately we checked in at 9pm, climbed the three flights of stairs with the luggage and just accepted this is their ‘standard’ or care for the hotel. Wouldn’t recommend staying here.
Stayed 1 night in Jul 2025

2/10 Terrible

Meral

Disliked: Amenities
Lift did not work. Rooms not sound proofed as advertised. Mouldy net curtains, cob webs in room, under the bed hadn’t been hoovered so previous guests rubbish was there. Hall way smelt. Dirty windows. No hand towel. Shower poor
Stayed 1 night in Jul 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay I tried to cancel but you wouldn’t let me d so o I lost my money, disgusting that when I tried to cancel a month ago I couldn’t, what a con
Stayed 1 night in Jun 2025