The Carlton Hotel

Photo gallery for The Carlton Hotel

Reception
Family Room | Soundproofing, free WiFi, bed sheets
Soundproofing, free WiFi, bed sheets
Soundproofing, free WiFi, bed sheets
Double Room | Soundproofing, free WiFi, bed sheets

Overview of The Carlton Hotel

The Carlton Hotel

3.0 star property

Guests rated this property 2.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
16/19 The Leas, Folkestone, England, CT20 2DU

Explore the area

  • Popular LocationLower Leas Coastal Park1 min walk
  • Popular LocationSandgate Beach11 min walk
  • Popular LocationFolkestone Beach14 min walk
  • AirportManston (MSE-Kent Intl.)46 min drive

Choose dates to view prices

About this area

Folkestone

Located in Folkestone, The Carlton Hotel is in the city centre and by the sea. Dover Western Heights and Drop Redoubt are local landmarks, and the area's natural beauty can be seen at East Cliff And Warren Country Park and Kent Downs. Looking to enjoy an event or a game while in town? See what's happening at BuildKent Stadium or Folkestone Racecourse.

What's nearby

  • Lower Leas Coastal Park - 1 min walk
  • Sandgate Beach - 11 min walk
  • Folkestone Beach - 14 min walk
  • Battle of Britain Memorial - 5 min drive
  • Kent Battle of Britain Museum - 7 min drive

Getting around

  • Folkestone Central Station - 11 min walk
  • Gatwick Airport (LGW) - 74 min drive

About this property

The Carlton Hotel

Victorian hotel with business centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and a 24-hour front desk.
The Carlton Hotel offers 70 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 5 for adults and GBP 5 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: GBP 15
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: GBP 5 for adults and GBP 5 for children (approximately)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Overall score and ratings

2.7
Rating 5 - Excellent. 115 out of 993 reviews
5 - Excellent 12%
Rating 4 - Good. 184 out of 993 reviews
4 - Good 19%
Rating 3 - Okay. 268 out of 993 reviews
3 - Okay 27%
Rating 2 - Poor. 184 out of 993 reviews
2 - Poor 19%
Rating 1 - Terrible. 242 out of 993 reviews
1 - Terrible 24%

2.7/5

Cleanliness

3.3/5

Staff & service

3.2/5

Amenities

2.4/5

Property conditions & facilities

2.6/5

Eco-friendliness

1/5 Terrible

Stayed 1 night in Apr 2022

1/5 Terrible

Stayed 1 night in Mar 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cancelled by hotel
Stayed 1 night in Jan 2022

3/5 Okay

Stayed 1 night in Dec 2021

1/5 Terrible

Disappointed
They cancelled my room with little notice due to renovations. You should not of taken my reservation when you did.
Stayed 1 night in Dec 2021