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The Carlton Hotel

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for The Carlton Hotel

Marina
Terrace/patio
Staircase
Family Room (Deluxe)
Dinner served
The Carlton Hotel blends seaside charm with practical comforts. Guests can dine at the on-site restaurant, relax with drinks at the bar, or use two well-appointed meeting rooms. The oceanside setting offers a refreshing backdrop for both leisure and business travelers.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is €49
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Folkestone, The Carlton Hotel is in the city centre and by the sea. Dover Western Docks Cruise Terminal and Dover Eastern Docks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Port Lympne Wild Animal Park and Gardens and White Cliffs of Dover. Leas Lift and Elham Valley Railway Museum are also worth visiting.
Visit our Folkestone travel guideOpens in a new window
Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.0 km
  • Leas Cliff Hall - 3 min walk - 0.3 km
  • Sandgate Beach - 9 min walk - 0.8 km
  • Folkestone Harbour - 10 min walk - 0.9 km
  • Folkestone Beach - 14 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Chambers - ‬3 min walk
  • ‪KFC - ‬3 min walk
  • ‪Rosemont - ‬4 min walk

About this property

The Carlton Hotel

Hotel by the sea
You can look forward to a terrace, a fireplace in reception and a bar at The Carlton Hotel. The on-site restaurant offers dinner. In addition to a business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and express check-in
  • Multilingual staff, a 24-hour front desk and a banquet hall
Room features
All 70 rooms feature comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, heating and daily housekeeping

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View from property

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  • Pet-friendly
  • Free WiFi
  • Restaurant
7.2 out of 10, Good, 1,007 reviews
The price is €45
includes taxes & fees
19 Oct - 20 Oct
Grand Burstin Hotel Folkestone

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Is The Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Carlton Hotel?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 19 Oct 2025 start from €48.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Carlton Hotel?

Self-parking is free at this property.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Carlton Hotel?

Checkout is at 10:30 AM. Late checkout is available for GBP 15 (subject to availability).

Where is The Carlton Hotel located?

Located in the heart of Folkestone, this hotel is steps away from Lower Leas Coastal Park and Leas Cliff Hall. Church of St Mary and St Eanswythe and Leas Lift are also within 10 minutes. Folkestone Central Station is 11 minutes by foot and Folkestone Harbour Station is 16 minutes.

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The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 143 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 241 out of 1004 reviews
Rating 4 - Poor. 160 out of 1004 reviews
Rating 2 - Terrible. 252 out of 1004 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good I was happy staying there
Stayed 1 night in Oct 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was immaculate Most impressive for me was the bar area which was warm and inviting Thank you for a wonderful stay
Stayed 1 night in Sep 2025

6/10 Okay

Becky

Disliked: Staff & service
Great location
Stayed 3 nights in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service
Great location near the sea. The hotel is old and characteristic but clean. The staff were friendly and helpful especially the receptionist as she helped with the parking and provided useful info.
Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe quiet convenient walkable ; the receptionist remembered me from several years ago ; beautiful window in stairwell
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. No complaints.
Stayed 2 nights in Sep 2025

6/10 Okay

Helen

Ok for a night but attic room was dark and dingy.
Stayed 1 night in Sep 2025

4/10 Poor

Dimitar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing to like apart from location
Stayed 1 night in Aug 2025

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay and it was a very reasonable price we would saty there again
Stayed 2 nights in Jun 2025

2/10 Terrible

Tia

Disliked: Staff & service
Lied to me about saying was free parking use to their guests in the car park just to slap me with a fine be rude on the desk
Stayed 1 night in Sep 2025

6/10 Okay

John

The staff were very friendly and helpful carrying our bag to our room. Sadly the room needs redecorating and the furniture was very tired, the carpet was very badly worn and needs replacing. There was no mattress protector on the bed. The bathroom is in dire need of updating and the plug in the sink did not fit the plug hole. The parking was a bonus though.
Stayed 2 nights in Sep 2025

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service
whole experience was awful
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel isn't modern, but it's pleasant. Everything is close by: restaurants, shops, and a bus station. The view from the window is beautiful, and the beach is a 10-15-minute walk away. The staff was very helpful. One minor drawback was the room service: we had to ask for fresh towels or toilet paper even though someone was in our room every day because shampoo sachets were left behind.
View from hotel room
Stayed 7 nights in Aug 2025

8/10 Good

Darryl

Liked: Staff & service, amenities
Check in was quick,it was very quiet but no chair in the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and host thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, room comfort
The staff were very friendly and helpful. We only needed a bed for the night and a shower for when we left and for the price we paid we cant fault it.
Stayed 1 night in Jun 2025

8/10 Good

Lucy

Liked: Staff & service, property conditions & facilities
Lovely staff. Carpark space great, just needs resurfacing.
Stayed 1 night in Jul 2025

6/10 Okay

Lou

Liked: Cleanliness, staff & service, room comfort
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Stayed 3 nights in Jun 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap and convenient hotel, but it is old and in need of some severe updating
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice ,stay, comfortable the staff were all pleasant. Nice breakfast set up. we will return on our way back from France
Stayed 1 night in Jun 2025

6/10 Okay

JAROSLAW

A mid-range hotel. Breakfast is very poor. The advantage of the hotel is free parking.
Stayed 1 night in Jul 2025

4/10 Poor

Betty

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room and surrounding area were not clean. Blanket on bed not clean. Mattress on bed lumpy and uneven. Only thing that was ok was breakfast. P.S. water was running down the wall just above the electric fire, dangerous!! Won’t be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price you can not moan, staff are great, hotel needs updating, but if it does you won’t get it at this price, great location and views
Stayed 2 nights in Jun 2025

8/10 Good

LINDA

Liked: Staff & service
good location. comfortable room and great staff
Stayed 2 nights in Apr 2025

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities
Close to amenities.
Stayed 8 nights in May 2025

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