Montauk Hotel Guide - Fort Pond hotels in Montauk, United States of America.

"Our family of four stayed for 3 nights in a two bedroom suite with ocean views. We booked it last minute for spring break. Overall, we had an amazing time and enjoyed our stay despite the cold temps. The room was clean. I saw no obvious signs of aging of furniture, fittings and walls - a huge plus given the volume of people it must see. We chose to have breakfasts, lunches and one evening's dinner outside of the resort. The only area I thought they could have done better is the consistency of the communication and countenance of the staff. Front desk was excellent - smiles, eye contact and clear communication. Cleaner was happy, smiles and positive. Gigi's maitre d' was polite and prompt but we're out of New York, it'll be nice to have some warmth through a smile and eye contact. Similarly, while one evening's waiter, Felix, was phenomenal in his ability to connect professionally with us, the next night's waiter did not. I can understand that they must see a variety of individuals every day and it can wear on their emotions (perhaps some individuals are rude to them?) but they are in customer facing roles and each new table is an opportunity to bring some warmth and enjoyment to a new customer's experience. We'd go again and adjust our expectations of Gigi's dining experience. "

"Great location, and great experience from start to finish. The staff is communicative and professional. will absolutely stay here again. "

"The kitchen was perfect, only thing missing was utensils. There is a local store on the way to the manor to pick some of those staples up from. "

"Our family had a good time. We had everything we needed. "

"Super cute no-frills you get what you pay for would be nice if the cable TV actually worked and if they actually put dimmer switches in the place as multiple colored lightbulbs and other stuff, very bright or dark ironically could make it a little better for insurance design, but to be honest well stocked had everything in there for a little experience I have to say amazing walking to the beach very cute area smacked perfect location so it is what it is and if that works for you it's an amazing location if you want to be in montauk "

"Very nice rooms! Clean and the location is great! "

"Rooms were clean, partial ocean view. There was no coffee or tea, that was a first!"

"Perfect for a short getaway. "

"The rooms were clean. The bathroom had a pocket door for the toilet area that did not close properly and the lock did not work. The shower was outside the toilet area, but there was no door only a curtain."