Stoke-on-Trent Hotel Guide - Foxfield Railway hotels in Stoke-on-Trent, United Kingdom.

"Amazing stayz everyone in our team enjoyed the stay. It is worth every penny to be in this marvellous castle. Mr John and co host mandy was very warm and welcoming, very accomodative to changes. Definitely recommend for a group stay."

"What an excellent property we found! 12 of us stayed for mum's 65th birthday. Welcomed to the smell of mulled wine & mince pies. Nicely decorated for Christmas throughout. Fantastic, peaceful location. Clean and comfortable with plenty of space for everyone. No need to take anything other than clothes, the property had everything needed. Owners were fantastic. Great communction beforehand. Would definitely return again."

"Everything that you need for a short stay excellent facilities dont recommend the food, Rooms are very outdated, Very accommating, great friendly staff , nothing was too much trouble Would definitely stay again "

"The room was great. We stayed in 1A. Clean and spacious. Just needs a mirror in the room so you dont have to stand with bathroom door open when drying hair. Breakfast was yummy. Plenty of continental to choose from. Staff very courteous and professional. "

"The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me."

"Worst experience ever! Host was so bad, wouldn’t communicate. We had to chance for the access details. We traveled over 3 hours to turn up after a day at Alton towers around 7.30pm to find the access details were wrong. After chasing for the correct ones we found that the property wasn’t what we paid for. We had 3 adults and 7 children (10people) and there were only 2 double beds and a single to sleep 5. The property was a lovely house but not listed as only having space for 5 people to sleep. We called the host, no reply! Called customer services to have them put the phone down on me and then after having to call again I was told that they had spoken to the host and she had been very angry and swearing a lot on the phone. After that we did not feel comfortable staying at the house also we didn’t have enough space or any blankets / bedding etc to just make do for the night anyway. We had to find a travel lodge and travel another 30 minutes at night and pay again to stay there with young kids. The company and the host didn’t care at all that they had cause so much upset and stress when it was meant to be a nice night stay before going back to Alton towers the next day. I think it’s disgusting that they had no problem making mine and my friends children be upset and scared. Very disappointing! Horrible service! No good costumer service to find a solution when it all goes wrong, which this really did!We are now out of pocket and still waiting for a refund! "

"The cottage was clean and comfortable.The hosts were excellent It was further out in the country side than where we usually stay when we are in Staffordshire."

"The property was perfect for us. We were a family of 6 and the house accommodated us perfectly. The hosts where fantastic and left us a lovely welcoming note with a few bits in the property we didnt even think of at the time which came in so handy. It is beautifully decorated with driveway parking and overall a lovely family friendly place to stay. It was my sons 16th birthday and we had booked this property to stay in as it really was perfect for our days at alton towers which was only a 25minute drive from the property. There are a number of supermarkes within a very close drive of the house too which makes it even more ideal. I would highly recommended this family friendly house and the hosts, as both were fantastic. Thank you so much!!"

"Very early days for this establishment. Very friendly and pleasant staff, who really try to please. Great curry on our first night, however very limited choice for our non-curry lover, so had to find alternative dining options. We found that the Windmill was lovely, and only a couple of miles down the road! Somewhere to hang your clothes in the rooms would be useful. Great, large, hot shower. Breakfast each morning set us up for the day. It will be a lovely place once the teething problems have been resolved. Would revisit."