3 outdoor pools, pool umbrellas, sun loungers
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Reviews of Apartamentos Hesperia Bristol Playa

3 out of 5
Apartamentos Hesperia Bristol Playa
Urbanizacion Lago de Bristol, 1, Corralejo, La Oliva, Fuerteventura

Reviews

7.4

Good

Rating 10 - Excellent. 124 out of 603 reviews" "
Rating 8 - Good. 267 out of 603 reviews" "
Rating 6 - Okay. 138 out of 603 reviews" "
Rating 4 - Poor. 53 out of 603 reviews" "
Rating 2 - Terrible. 21 out of 603 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ben

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Ants in kitchen. Cheap mattresses, cheap furniture. Old kitchen which looks a mess. Just overall needs a reverb to be competitive with other hotels. However the Bathrooms are nice. Asked for us to move rooms, but took over 18hrs to find us another room, in the mean time the ants were all in our food we purchased. Not good and no reimbursement for this issue from the hotel.
Stayed 4 nights in Apr 2024
Response from Apartamentos Hesperia Bristol Playa on 29 Apr 2024
Thank you for choosing our Aparments Hesperia Bristol Playa for your stay in Fuerteventura.We would like to inform you that your comments are very important, as they give us the possibility to improve our service.Unfortunately, due to the climate and garden area, make the presence of insects. A series of pest control takes place every 15-20 days, at the complex, according as in the regulations for complex in Fuerteventura. We have taken note of your comments and will work on them to improve. Regards,

10/10 Excellent

Kevin

Travelled with family
Liked: Amenities, property conditions & facilities
Staff on reception were brilliant and very friendly. Room overlooking the sea was perfect and room was very clean and had everything we needed
Stayed 2 nights in Apr 2024
Response from Apartamentos Hesperia Bristol Playa on 11 Apr 2024
Dear Kevin,Thank you staying with us and comment about it.Is glad to know that you enjoy our instalation. We hope to see you again soon.Regards,

10/10 Excellent

Luca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from HESPERIA BRISTOL PLAYA on 22 Jan 2024
Gracias por comentar sobre su estancia con nosotros.Saludos,

8/10 Good

John

Liked: Cleanliness, room comfort
Only stayed for one night But value for money and clean
Stayed 1 night in Jan 2024
Response from HESPERIA BRISTOL PLAYA on 14 Jan 2024
Good afternoon, thank you very much for leaving your opinion on this page. We are very happy to know that you liked your last stay at Hesperia Bristol Playa Apartments that is our daily goal. We hope to see you soon again. Greetings.

2/10 Terrible

Jordan, Dublin

Disliked: Cleanliness
Stayed 4 nights in Jan 2024
Response from HESPERIA BRISTOL PLAYA on 9 Jan 2024
Sentimos no haber cumplido con sus expectativas durante su estancia con nosotros. Saludos,

10/10 Excellent

emma

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from HESPERIA BRISTOL PLAYA on 9 Jan 2024
Gracias por dejar su comentario sobre su última estancia en Apartamentos Hesperia Bristol Playa. Nos complace saber que pudo disfrutar de su estancia con nosotros. Saludos,

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HESPERIA BRISTOL PLAYA on 16 Dec 2023
Hello, thank you very much to leave your rewiev! We hope to see you again next holiday! Greetings

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Had potential but let down by a couple of things
We enjoyed our weekend stay here. Sadly, a few slight things let it down. Firstly, the negatives. Our room smelled strongly of cigerettes. As non smokers, this was quite off putting. A very late check in of 5pm was a little inconvenient but there was a place to store our luggage. The electrics were dodgy. Some of the lights wouldnt turn off and some would flicker and trip. Lots of positives though. Staff were really friendly and helpful. Everywhere was clean and quiet too. Location wise, it's a little walk from the centre but very quiet and our room has lovely views over the ocean. We enjoyed some live music in the bar on Saturday evening. We would definitely stay again in the future though.
Stayed 2 nights in Dec 2023
Response from HESPERIA BRISTOL PLAYA on 12 Dec 2023
We are sorry that we could not fulfill all your expectations. Our Staff works every day to ensure that each of our customers can spend a happy stay at our facility and we are available for any need our guests may have and we do everything possible to satisfy every request. Don’t esitate to communicate to our reception any problem! Thank you very much for leaving us your opinion which can always be useful for us to improve. Greetings.

10/10 Excellent

Jody

Liked: Cleanliness
Great location and good size apartment
Stayed 5 nights in Nov 2023
Response from Apartamentos Hesperia Bristol Playa on 6 Dec 2023
Good night! We are happy to have offered you a fantastic stay and to have shared it on this page. We are available for any need our guests may have and we do everything possible to satisfy every request. Thanks for booking with us. See you soon. Greetings from our staff.

4/10 Poor

DEREK GEORGE

Travelled with partner
The flat was ok , apart from large crack in wall on balcony, palm trees in front of balcony needed a trim. The choice of TV channels was really poor for English soeakers, plus the remote didnt work. Walk to accomodation not great made wirse when coming back from town ,the road ended up underneath our flat but the gates were always closed si you had walk all the way round to the reception to gain entry. Limited cooking ,2 rings 2 pans and a microwave. Would not recommend or come again . Thank you
Stayed 7 nights in Nov 2023
Response from Apartamentos Hesperia Bristol Playa on 29 Nov 2023
Dear GUESTFirstly, we would like to apologize for not fulfilling your expectations during your stay in Hesperia Bristol Playa. I would like to thank you for having sent your comments about your last stay with us. Thanks to guest comments we can improve and change the things which are not working well.We hope to welcome you in the near future and you can appreciate the changes and improvements in which we are workingKind Regards

8/10 Good

Dylan

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The pool area, pool bar, evening bar and reception are great. Rooms are dated and some of the areas leading to them are too. No problem for us we just wanted a base. The hotel is about 10/15 min walk from the main strip in corralejo.
Stayed 8 nights in Oct 2023
Response from Apartamentos Hesperia Bristol Playa on 20 Oct 2023
Dear Dylan,Thank you for comment about your last stay with us.We hope to see you again. Regards.

8/10 Good

jill

Liked: Cleanliness, room comfort
Great views and large apartment in Corralejo.
Great views from the balcony. Helpful reception staff. Great evening bar with friendly and entertaining staff who made it a great experience! Pool is very busy and the fight for sun beds is ridiculous in August. Not enough space for the amount of guests so I didn’t bother with the pool. The pool bar is good but the next morning it was still scruffy and not clean so only went once. No cleans or fresh towels during the stay. Staff, large apartment, friendly staff and lovely evening atmosphere
Stayed 3 nights in Aug 2023
Response from Hesperia Bristol Playa on 31 Aug 2023
Dear Jill,thank you for choosing our Hesperia Bristol Playa and for your comments. We are glad to know that we were able to meet your expectation.We hope to welcome you back.Regards

6/10 Okay

Bree

If sitting around the pool with other tourists sunning yourself to a crisp and drinking all day is your thing, then you’ll love it here. Could be quite charming, however the hotel is largely tired, musty smelling, and lacking charm. Good shower, large towels. Stovetop didn’t work. Hidden fine print with an expectation to clean on departure or potentially incur $150 fee.
Stayed 2 nights in Aug 2023
Response from Hesperia Bristol Playa on 2 Sept 2023
Dear Guest,thanks a lot for sending us your review. The cleening of the apartment is not request at the check out. Our Staff clean the apartments when guests leave, we dont know anything obout 150 that you mantioned. We hope to see you again in our Complex.Kind regards

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 9 nights in Jun 2023
Response from Apartamentos Hesperia Bristol Playa on 9 Jul 2023
Good afternoon Anna, we are very happy that you liked your stay with us and that you enjoyed it.Thank you for share your experience with us.

8/10 Good

Juan Antonio

Travelled with partner
Liked: Cleanliness
Why is there not a sign with the name of the hotel outside? It was a bit confusing. The property is ok, needs a bit of love maybe as it looks a bit tired, but overall it was a good experience. Good beds.
Stayed 3 nights in Apr 2023
Response from Hesperia Bristol Playa on 24 Apr 2023
Dear Antonio,thank you for choosing our Hesperia Bristol Playa. We are glad to know that we were able to meet your expectations. We would like to apologize for the missing of the sign outside the complex, but this week we are going to fix a new sign and we hope you could visit us again an enjoy our services.Please do not hesitate to contact us for your next stay.Regards

10/10 Excellent

Martinabourke

Stayed 11 nights in Mar 2023
Response from Apartamentos Hesperia Bristol Playa on 21 Mar 2023
Dear Martina,we are glad to know that you enjoyed your last stay.We hope to welcome you back soon,Regards

8/10 Good

Diane

Travelled with partner
Liked: Amenities, property conditions & facilities
sea view
Stayed 1 night in Mar 2023
Response from Hesperia Bristol Playa on 20 Mar 2023
Dear guest,thank you for choosing our Hesperia Bristol Playa and we are glad to know that you enjoyed our Sea View.Hope to welcome you back soon.Regards

2/10 Terrible

Susan

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hesperia Bristol Playa on 4 Apr 2023
Estimada Clienta,lamentamos no cumplir con sus expectativas durante su estancia en el Hesperia Bristol Playa. Esperamos poder mejorar nuestros servicios y tener la oportunidad en futuro de mejorar sus impresiones hacia nuestro complejo.Saludos

10/10 Excellent

rachel

Stayed 2 nights in Feb 2023
Response from Hesperia Bristol Playa on 11 Mar 2023
Gracias por elegir a nuestro Hesperia Bristol Playa.Saludos

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Hotel was clean,check-in was easy(we were lucky checked in early).Beds were comfortable with plenty of bed linen(blankets if needed).No problem with Wifi but TV was in/out (not many English speaking channels).About 10 mins walk to strip (bars/restaurants).Only minus is if your round the back of hotel at least 5 mins walk to get out of hotel (Maybe a lockable gate/entrance at the back for these guests).
Stayed 7 nights in Dec 2022
Response from Apartamentos Hesperia Bristol Playa on 18 Dec 2022
Dear Guest,Thank you for choosing our Hesperia Bristol Playa for your last stay in Fuerteventura.We are delighted to have met your expectations, thank you and hope to see you again soon in our structure.Kind Regards

8/10 Good

Janet

Stayed 7 nights in Nov 2022
Response from Apartamentos Hesperia Bristol Playa on 4 Dec 2022
Dear Guest, thank you very much for choosing our Hesperia Bristol Playa for your stay in Fuerteventura. We are pleased to know that your stay has been pleasant. We look forward to welcoming you back in the future, we will work hard to make your stay even better. Best regards

6/10 Okay

S

Travelled with family
Liked: Cleanliness, room comfort
GREAT SEA VIEW
Check in good Room big enough but if you were staying for more than a couple of days you would want a better equipped kitchen.Bathroom great the rest needs decorating.Great sea views but we were above where they take the laundry/rubbish out at about 6am so not good
Stayed 1 night in Sep 2022
Response from Apartamentos Hesperia Bristol Playa on 9 Sept 2022
Dear S,Thank you for choosing to stay at Apartamentos Hesperia Bristol Playa and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Bristol Corralejo
We have stayed tbere previously & onc3 again the staff were friendly & helpful. Im disabled & rhey ensured the room access was good for me. Lady at pool bar was kind. Will stsy again.
Stayed 2 nights in Jun 2022
Response from Hesperia Bristol Playa on 7 Jul 2022
Dear guest, thank you very much for choosing our Hesperia Bristol Playa for your stay in Fuerteventura. We are pleased to know that your stay was pleasant. We look forward to welcoming you back in the future and we will work hard to make your stay even better. Best regards

10/10 Excellent

Michael

Stayed 1 night in Apr 2022
Response from Atención al Cliente on 17 May 2022
Dear Cadia, Thank you for staying with us at Hesperia Bristol Playa. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Corralejo. Kind regards,

8/10 Good

Spencer

Liked: Cleanliness, room comfort
Lovely location but a few negatives
Pros: Great location, lovely pool area and bar. Sea view rooms have a great outlook and are worth the extra. Negs: Rooms are tired and need modernisation. No room cleaning service for holiday duration (7 nights), fresh towels and extra toilet rolls (only 2 are given) are chargeable.
Stayed 7 nights in Feb 2022
Response from Atención al Cliente on 4 Mar 2022
Dear Guest, We are grateful for your comments, they are certainly very motivating and positive for all staff. We feel good to know that we met your expectations. Hope to receive you back in our hotel in a near future. Kind regards.

4/10 Poor

Tomas

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from Atención al Cliente on 23 Jan 2022
Dear Guest, thank you for choosing our Hotel Hesperia Bristol Playa and for sharing your review. Kind regards

6/10 Okay

thomas

Travelled with partner
Liked: Cleanliness
The staff are always helpful, but the hotel has changed their amenities inside the rooms., they have removed the sofa/sofa bed in most rooms and put a double bed in place of it., not everyone wants to go out all day, so their comfort is limited to lying on a bed to ‘relax’ and watch tv(?) - Also, the area around hotel could do with updating or even just tidying-up, it looked a wee bit tired! - another thing…. What is the difference between the superior and premier rooms???? Nothing….. but price., paid for a premier but there was no difference…. Will probably try a different hotel next time, very disappointed with this visit., have stayed there many times, but not impressed this time.
Stayed 8 nights in Jan 2022
Response from Reception on 17 Jan 2022
Dear Guest, thank you for choosing our Hotel Hesperia Bristol Playa and for sharing your review regarding your last stay. We would like to inform you that the comments of our guest are very important as they help us to improve our service. We hope to welcome you back at the hotel and you will be able to appreciate our improvments. Kind Regards

8/10 Good

Mick

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Frank

Stayed 10 nights in Dec 2021
Response from Atención al Cliente on 23 Jan 2022
Dear Guest, thank you for choosing our Hotel and for sharing your review. Kind Regards

8/10 Good

Judith

Liked: Amenities
It's right by the sea...which is good. It can be very windy there though. The so-called self catering facilities were pretty poor - 2 pans (which hardly fit on the 2 ring hob at the same time), a colander, a bread knife (blunt), crockery (no dishes/bowls, just plates, glasses & cups), and cutlery. However, I managed, after buying a few bits and bobs (a new sharp knife and chopping board was essential). There was a kettle, microwave and a pretty filthy toaster! There was a bed in the living room, as well as one in the bedroom...not the best for sitting on to watch the one UK channel available (BBC News). The Marismas Hotel (where I stayed earlier on this visit) was much better than this hotel.
Stayed 9 nights in Nov 2021

10/10 Excellent

john

Liked: Cleanliness, room comfort
Stayed 14 nights in Nov 2021

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, good value. The rooms were comfortable. Hotel was quiet and well maintained. No a/c but wasn’t a problem at all with windows open. Staff at reception were very helpful and Danny the bartender does a very good job. Only downside was (probably due to Covid?), there is no restaurant and the bar opens quite late in the morning. Would have liked to at least be able to get a good coffee before 10ish when the bar opens. I would certainly stay there again if I went back to Fuerteventura.
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
I was quite disappointed with the property as there was no sun on our balcony and the rooms were quite stark. The sofa was uncomfortable. The bed was very comfortable though and the bathroom and shower was nice. It just felt cold. Like an empty room. The cleaner was lovely. The staff I felt could be a bit more personable and in the face of adversity made us feel quite panicked. They started to shut down the hotel around us stacking all the furniture up in the grounds and there was red tape all around the pool. I understand the circumstances but it was just scary. They found us another hotel which was much nicer we were greeted in a much calmer manner and it all seemed normal there and the apartment was more like we were on holiday not in a disaster zone. If we had more money we would have changed hotel so we could at least enjoy being stuck in our hotel when in lock down.
Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Excellent location with views over the sea from front of property. Unfortunately unable to upgrade to sea or pool view as none available. Would try to book these type earlier next time. Prompt check in; apartments clean and perfectly adequate . No air con but not needed in February.Towel change only 3 times weekly. Would have been good if we could have hired swim towels to save us having to pack them. Will definitely return. Lovely little resort.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in straight forward reception staff very helpful, room was clean and tidy although the furniture in the room looked a little old and dated pool area is great plenty of sun beds, location is good just a 10 minute walk along the seafront to get into the centre where all the restaurants and bars are located
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Nice little apartment to ourselves with balcony and sea view
Stayed 7 nights in Nov 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, second time and love it. Room clean, staff very friendly, location perfect for sea view and town centre.
Stayed 11 nights in Nov 2019

10/10 Excellent

Monika, Lichfield,, Staffordshire

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was or 2nd visit this year. The complex is very clean and well looked after. The staff are all very friendly and helpful, nothing is to much trouble for them. The pool was manned at all times and Danny and his wife Lidia who have the pool bar, made everyone so welcome the food there was fantastic. Infact we love it there and have booked for Nov 2020 for 5 weeks.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great accept no air con! Staff are so friendly and helpful!
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location away from the noise of the town centre is perfect.... a short walk and you are in the middle of things.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Overall disappointed. Negatives- We booked a double room with king size bed, which we did not get. After being told what days the maid will come at check-in, the maid did not come and turned up very early on the day we were told they would not be coming. And when they did come they did the bare minimum and didn't wash up, which would have been fine if we had a tea towel or washing up equipment, but we did not have this provided.The rooms are dated and have no air-con. The hotel is next to a main road meaning it is very noisy, but if the room is hot overnight having the window open makes it impossible to sleep because its so noisy. You have to pay to use the safe in the room and the bins outside were not emptied and were overflowing and smelt awful. The breakfast is very bad, would recommend having it elsewhere. Positives- We were able to check in early which was a bonus and the staff were very friendly and explained the area and hotel well. The pool was lovely but overall would not go here again.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Great quite area 10 mins walk to bars sea tapas very nice place just grab your sun bed early when pool bar opens
Stayed 4 nights in Aug 2019

6/10 Okay

Stacy

Nice but would not return
Unfortunately I would not return to this hotel. Although the grounds and pool area were lovely there were far too many rules. If you were hoping to have fun in the pool - jumping in, inflatables, balls or even the use a inflatable jacket for your child IT is not allowed. The sun comes up early but beds are locked and no pool use until 10am. They have a hotel bar open until 2am but you can't be too loud.! Rooms were basic no air con which was fine for me. I didn't use pool bar but prices were reasonable. Reception staff were helpful. 7 min walk into town once you know the quickest route. Some fantastic restaurants and bars. Find the 1€ beer on the seafront which also does amazing platter offers. We hired a car for a few days, El cotillo beach and the sand dunes definitely worth a visit. Overall we enjoyed fuerteventura but would not return to this hotel. Happy holidays x
Stayed 10 nights in Jun 2019