Gambassi Terme Hotels

"My family was impressed with the staff especially Davide at the front desk and the restaurant staff for breakfast. Alessandro was amazing and flawless and cared for us each day. Donatella and the other servers were wonderful. The options were terrific…and tasted great. The only negative is the disparity between the rooms conditions and amenities. The single room needed painted and was tight—especially for spending $2500 for one week. The other rooms my family had were great and they had surprise extras. "

"Very unfriendly staff. The restroom shower flooded and the only think they offered was towels. Never did they resolved the problem. Very expensive hotel to have a flooded restroom. Very disappointed. "

"A lovely place to stay in the hills just outside Florence ( walking distance from Florence but free transport is available to the edge of the historic centre)"

"Great location! Staff was very helpful. We would definitely stay here again. "

"We stayed in room 406. Beautifully decorated room with plenty of unexpected surprises. The bar was amazing as was the dining area and lounge by reception. This was a very quirky, well run hotel. The only disappointment was the breakfast. We tried it once and then ate out every morning. "

"Modern, clean rooms with exceptionally helpful staff. Such a delightful stay "

"I had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. The staff were incredibly helpful and friendly, always going out of their way to make sure everything was perfect. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The location is excellent—convenient to everything and perfect for exploring nearby attractions. One of the highlights of my stay was the breakfast, which was delicious with a great variety of options to start the day right. Overall, a fantastic experience, and I would definitely stay here again!"

"Overall, very pleased with the property. It was centrally located, clean, VERY nice/pleasant staff and they were very helpful. Only thing that dropped it from 5 to 4 stars was the lack of AC (can't run it until summer apparently, wife doesn't like sleeping in heat...so that made her a bit grumpy). So the room was warm. Got the window open on second night, but had a room on the street and without the double windows, it did get loud (earplugs made it ok). Other than that, I'd definately recommend"

"Beautiful condition of hotel. Breakfast was excellent. Location was cool but long walks into Florence center but okay to beat the congestion of the city center trade off. The area directly outside the hotel gate was very sketchy especially if you are traveling solo. Once in the very narrow entrance of the property, you feel safe. "