Knutsford Hotel Guide - Gauntlet Birds of Prey hotels in Knutsford, United Kingdom.

"The main benefit is that its so close to the airport. After checking out its less than 5minutes to Terminal 2 No last minute panic over delays in getting to the airport on time."

"Stayed here recently and unfortunately had a frustrating experience regarding parking. The hotel advertises parking as “subject to availability”, which I took to mean that if a space was available on arrival, it could be used. I also contacted the hotel prior to my stay and, based on the wording used, understood this to be first come, first served. I made a point of arriving early to secure a space and specifically chose this hotel because parking was listed at £25 per night. However, after parking, I was later contacted and told I needed to move my car as the spaces were effectively pre-allocated. This was not made clear at any point beforehand and created unnecessary stress during my stay. To add to the confusion, my room overlooked the car park and at no point did it appear to be full. There was also an overspill car park on the opposite side of the road which remained empty, so the situation was difficult to understand. Although I complied and moved the vehicle, the issue could have easily been avoided with clearer communication. I also raised this with staff but did not receive a meaningful response or resolution, which was disappointing. Overall, the lack of clarity around parking and the poor follow-up from staff left a negative impression."

"Love this place - so handy. Airport transport included"

"This property claims to be accessible throughout its website; however, they only have one accessible room on the ground floor. The hotel itself is not accessible, nor are the rooms. As someone with a disability, I had to navigate two steep staircases to reach my room, which also contained stairs. The bathroom was extremely small and unsafe for disabled individuals. Fortunately, a family member was present to assist me, as I shudder to think what might have happened otherwise. No staff offered to help, and my prior request for assistance was ignored before my stay. I checked out immediately upon arrival and did not use the room. Expedia attempted to contact the property regarding false advertising and a refund, but all calls and emails have been ignored. This experience was unprofessional and misleading."

"Just Perfect ⭐️"

"Parking very easy till we booked in and were asked to pay £14, this was not mentioned on the hotel advert with Expedia nor on the email confirming the booking. After some debate with reception the guy borrowed our phone to show us where it was, not under this hotel but scrolled down another half dozen pages and showed us it the parking charges in the general terms and conditions, while scrolling saw the booking charge had dropped by £20, so suggested they took the parking charge out of this, manager finally got involved as we were not happy."

"A pleasant and relaxed stay in this comfortable hotel. Staff very attentive. Good a la carte dinner and substantial breakfast. Quiet surroundings. Shame there wasn't better views of the grounds but that is the layout of the house."

"Phil in the spa is the best manager you could hope for, far better than other hotels in the group. Hence why everything runs smoothly in the spa"

"The service and room was excellent. The staff were very helpful, friendly and breakfast was AMAZING! Would definitely recommend "