Genovés Hotels

"Very kind and helpful staff."

"The property is in the ideal location with everything you could possibly want in a hotel. Gym, pool, hydrotherapy, spa, bar, restaurant. Absolutely wonderful stay. I will stay here when I come back. "

"The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities. "

"Overall good. "

"Room 421 my shower glass always drop the water outside the shower plate"

"Lot of noise in the evening and the food was poor for the price"

"Most people didn’t seem to have AI and so certain items not an available and pool bar / resturant menu fairly restrictive. Plenty activities and animation team activities. Tennis courts no longer exist which was a shame - 1squash court available. Pool areas wonderful loads of beds but busy. Nice thick cushions. All staff in all areas were very helpful and friendly. "

"Excellent hotel with so many amenities. The view alone makes the stay worthwhile however the hotel also includes so many activities especially for families. There’s a large pool, a baby pool, and a heated jacuzzi for adults. There’s a bar, restaurant and store on sight. Perfectly located to downtown shopping and restaurant. Highly recommend this place."

"Amazing time in Tivoli, a beautiful hotel but the staff definitely made it - so helpful, pleasant and welcoming. Pool facilities were excellent. We only had the garden room but it was lovely, and was cleaned very thoroughly every day."