Genovés Hotels

"Overall great experience. Hotel is quite beautiful and maintained. Staff were amazing! From the bartenders; (TB, Ramon, Johnathon, Valentino, Jesus), to wait staff; ( Jose, Millie, Elena, and so many more), and the hostess Nathalie Concierge Toni was very informative and helpful We found the Mosaic Restaurant food to be very monotonous as the main Buffett. As we booked all inclusive package, we were still limited to the other restaurants and premium beverages. Our beautiful oceanfront one bedroom suite was stunning and clean. The distance to the beach was a disappointment but they did have a shuttle service once a day As a final note, we would have preferred to have had more access to the other restaurants despite purchasing the all inclusive package with upgrades "

"We had a family room which has 2 rooms and 2 bathrooms - had what we needed in the kitchenette for kids meal making, good number of towels and a nice big balcony - only downside is it didn’t get sun at any time really (was an inner room at end). Staff lovely and friendly and pools great. Only a few euros to and from main promenade in a taxi. Would book again for sure. Thank you for the memories. "

"My stay at GF Gran Costa Adeje was absolutely fantastic. The hotel is beautiful, impeccably maintained, and perfectly located in Costa Adeje—just a short walk from great beaches, restaurants, and shops. The staff were incredibly welcoming and attentive, always going out of their way to make sure everything was perfect. The rooms were spacious, comfortable, and spotless, and the pool areas were stunning with plenty of space to relax. The food was also excellent, with a wide variety of fresh and delicious options at every meal. Overall, it was a truly relaxing and luxurious stay, and I would highly recommend this hotel to anyone visiting Tenerife. I would definitely return."

"Excellent all round"

"Loved every minute "

"This cannot be a 5 Star hotel. It should not be more than 3 stars. It is a very old hotel, staff was not helpful, we paid for breakfast during booking but they said its not included in spite of me showing them on the booking app. Location is not ideal, its very far from the airport and main lively area, unless you have a car its not convenient getting anywhere. Amenity timing is not good, bathroom and room also was not the best. The only good thing about this hotel was the view from the room-ocean view, that's it. We paid a lot for a 5 star experience but were disappointed. "

"I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training. "

"The view was brilliant! Staff were friendly, we had a great time ."

"Nice hotel, lovely spa but the only issue is you have to pay additional fees even if you’re a hotel guest to use at the spa and that’s excluding treatments!"