Kilcoole Hotel Guide - Glenroe Open Farm hotels in Kilcoole, Ireland.

"Amazing "

"Overall it's fine but disappointing for a 4*. Mix up with room which they offered to move however we'd already unpacked all our stuff so it was a big hassle and they didn't offer us a partial refund or late stay or free breakfast or anything for the troubles. The rooms had coffee machines which is nice however the coffee pods are really confusing, they're all different colours but all say coffee on them and some saying special on them which left us with no indication on what we were actually drinking, the staff didn't seem to know either. They didn't offer decaf options for hot drinks in the room and later when I asked they gave me some decaf coffee sachets and no pods so I couldn't use the coffee machine and had no decaf tea or hot chocolate. We stayed here at the beginning and end of our trip and when we returned the room we stayed in wasn't clean, had toothpaste smeared on the walls, hair and dust, the shower drain was mouldy and falling apart and the worst of all the toilet had a nasty looking piss in it that wasn't flushed? very confused as to why this wasn't checked and the toilet wasn't cleaned, it was disgusting. The water pressure was terrible, just dripping out and when I rinsed the sink tap a bunch of brown and black chunks of dirt came out.They offer no parking but a discount at the parking across the road however this is still very expensive at 30 euro a night. They offered a buffet breakfast for 18.50 euros which we felt was a bit steep so we didn't bother. "

"Fabulous. Everything."

"Great hotel. Very friendly and helpful staff. Always worth checking for good rates."

"Good hotel and staff location very easy for Dublin "

"A clean comfortable hotel within walking distance of city centre. Parking expensive"

"Lovely, clean rooms. Friendly staff. Well situated for sightseeing. "

"Great hotel"

"I stayed here as my flight was 9 hours late, the last bus had left and the airport hotels were full. It was close to 11.30pm when I arrived. I asked the receptionist if he could give me some toothpaste (as it was the one toiletry item I didn’t have). He had no stocks and he referred me to the vending machines. The ones I found only had beverages and snacks. When I went to my room I discovered it didn’t have a usb port and my phone needed to be charged. I asked the receptionist if I could borrow an adaptor (I only had my Italian one). He was extremely reluctant to lend me one and I really had to grovel. He did eventually give me one. I appreciated the complementary water. This is not the best hotel to stay in when you are stranded like I was. The receptionist was extremely unfriendly and unhelpful. He made no allowances for my situation. While I am Irish - I think this customer service doesn’t reflect well on the so called Irish welcome ! I paid €182.25 for a few hours (left at 8.10am). While the room was fine, the whole experience was disappointing. "