Southampton Hotel Guide - Go Ape Itchen Valley hotels in Southampton, United Kingdom.

"Room with no windows!! You have to turn the lights on even in most sunny days... Drain blocked in the basin."

"The property does not have air conditioning, there are no phones in the rooms so if you have an issue or need something, you have to see someone at the desk. There were no washcloths in the bathroom. The beds were hard."

"Always good, just a shame the spa bits were closed"

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "

"excellent"

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer care during our initial phone call left a negative first impression. Overall, the hotel itself was fine, but better communication and understanding in situations like this would really improve the customer experience."

" yes, breakfast was excellent "

"We were in Southampton to visit a family friend and this rental was 5 minutes away. It was a beautiful, quiet and comfortable location. Watching the foals chase each other or run with their mothers was so enjoyable! We were 20 min from the edge of the New Forest National Park and visited Beaulieu and Lymington for nice walks and delicious food! Bellord and Brown was an excellent brunch and the Fisherman’s Rest was an excellent dinner! We were also an easy drive from Salisbury and Stonehenge. Nearby in Eastleigh, we enjoyed a wonderful brunch at Lakeside Cafe and took some tasty cake to go! Steve was a wonderful Host and appreciated the thoughtful pantry items to get us started. We loved the all in one kitchen appliance that allowed us to enjoy filet mignon and scrambled eggs with our morning coffee. Bonus - all the manuals for the appliances were there in a drawer to know how to go from using a microwave to a grill or convection oven. We look forward to coming back to stay here again next year! Thank you Steve!"

"Really nice house, table football etc for the kids, nice back garden and well-equipped kitchen. Really happy"