Outdoor pool

Reviews of Ashmore Palms Holiday Village

3.5 out of 5
Ashmore Palms Holiday Village
71 Hinde Street, Ashmore, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 356 out of 501 reviews" "
Rating 8 - Good. 123 out of 501 reviews" "
Rating 6 - Okay. 17 out of 501 reviews" "
Rating 4 - Poor. 2 out of 501 reviews" "
Rating 2 - Terrible. 3 out of 501 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brodee Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all expectations
Stayed 4 nights in Jan 2024
Response from The Ashmore Palms Team :) on 2 Feb 2024
Thanks Brodee Lousie for your wonderful 5 stars following your stay with us at Ashmore Palms. We are excited to hear that everything exceeded your expectations and hope to see you again soon!

10/10 Excellent

Vicky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the park was family friendly and great facilities.
Stayed 5 nights in Dec 2023
Response from The Ashmore Palms Team :) on 18 Jan 2024
Thanks Vicky for your fantastic 5 star review of your holiday at Ashmore Palms Holiday Village! Thank you for taking the time to do your review. We hope you can stay again soon!

8/10 Good

Adam Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice well maintained facilities
Stayed 9 nights in Oct 2023
Response from The Ashmore Palms Team on 22 Nov 2023
Thanks Mark for taking the time to leave your 4 star review and your kind comments, following your stay with us at Ashmore Palms. We hope to see you again soon!

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, friendly staff, everything we needed in the units.
Stayed 3 nights in Oct 2023
Response from The Ashmore Palms Team on 22 Nov 2023
Thanks Jessica for your wonderful 5 star review following your stay with us at Ashmore Palms. We are so pleased that you found everything to your liking and hope to see you again soon!

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully maintained property. Our townhouse accommodation unit was immaculate and very well appointed. The bed was very comfortable. Staff were friendly, informed and helpful. I loved the aviaries. What a bonus!
Stayed 3 nights in Aug 2023
Response from Stevo on 20 Feb 2024
Thanks Pete for your wonderful 5 star review following your stay with us at Ashmore Palms. We are so pleased that you found everything to your liking and hope to see you again soon!

10/10 Excellent

Ashlee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to bring the kids! We all had such a great time and the staff were very friendly and accomodating. Will be back!
Stayed 3 nights in Jun 2023
Response from The Ashmore Palms Team on 29 Jun 2023
Thanks for your 5 out of 5 review and your kind feedback Ashlee. We are so pleased you enjoyed your Ashmore Palms holiday and look forward to seeing you again!

10/10 Excellent

Duxe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023
Response from The Ashmore Palms Team on 9 Jun 2023
Thanks for your 5 out of 5 review of your stay at Ashmore Palms Holiday Village Duxe! It's much appreciated. We pleased that everything was to your liking and hope to see you again soon!

10/10 Excellent

Kay

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the man’s up n cabin by the pool with a great view. Loved the balcony too. Highly recommend if you are looking gif this type of accommodation. I will be back!
Stayed 5 nights in May 2023
Response from The Ashmore Palms Team :) on 9 Jun 2023
Thanks for your wonderful 5 out of 5 star review of your stay here at Ashmore Palms Kay. We appreciate it! It's wonderful to hear that you enjoyed your stay in the Macaw Mansion and we hope you can return again soon!

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely holiday here. The rooms were so clean and the staff were very friendly. Will definitely come back! I’m
Stayed 3 nights in Mar 2023
Response from APHV Team :) on 14 Mar 2023
Thanks for taking the time to leave your wonderful 5 out of 5 review Sally. It's much appreciated! We are pleased that you enjoyed your stay at Ashmore Palms and hope to see you again soon!

10/10 Excellent

Warren

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great property easy access, easy parking. Great ammenities. The spa bath was my highlight. Really was worth it to sit for an hour after a long days work.
Stayed 3 nights in Feb 2023
Response from Ashmore Palms Team on 6 Mar 2023
Hi Warren, Thank you so much for taking the time to leave such a lovely feedback. We Look forward to seeing you again soon. Best Wishes.

8/10 Good

Mark Edward

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful surrounds. Great location. Pool area is great. Quiet with good amenities. Pleasant staff and good service
Response from Ashmore Palms Reception on 18 Jan 2023
Thank you Mark for your feedback. We hope to see you soon again at Ashmore Palms Holliday Village.

10/10 Excellent

kaity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Stevo on 20 Feb 2024
Thanks Kaity for your wonderful 5 star review following your stay with us at Ashmore Palms. We are so pleased that you found everything to your liking and hope to see you again soon!

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed for easy access to each of the theme parks. Good location for shopping trips to the outlets too.
Stayed 7 nights in Dec 2022
Response from Reception Team on 1 Jan 2023
Thanks Terri for taking the time to leave your review of your holiday at Ashmore Palms.

10/10 Excellent

Sarah, Thornton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for our family. A two room cabin with plenty of shared space, nice kitchen and bathroom. Two pools, one for young kids was great, we were in there almost every day. Area is great with lots of food options and small shopping village. Resort is perfectly situated 15mins from Surfers Paradise and 15mins from Theme Parks
Stayed 6 nights in Dec 2022
Response from Tanya on 1 Jan 2023
Thanks Sarah for taking the time to leave your wonderful 5 out of 5 review of your Ashmore Palms holiday! We hope to see you again soon.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

vanessa Gillet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rainforest cabin are very cosy. We enjoyed our staying.
Stayed 6 nights in May 2022

8/10 Good

Tahni

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Ashmore Palms Holiday Village. They have the most amazing collection of Macaws in huge aviaries as well as a beautiful paved walkway around the entire property with glorious gardens. The villa we stayed in had recently been refurbished, it was lovely and clean, comfortable and spacious. Can't wait to return for a third time! Highly highly recommend staying here.
Stayed 7 nights in Feb 2022

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are repeat customers. It’s a peaceful tropical Oasis, centrally located just minutes from Surfers Paradise and the Theme Parks.
Stayed 2 nights in Feb 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from Tanya on 2 Feb 2022
Thank you Mark for taking the time to leave your 10/10 reivew of your stay at Ashmore Palms! We are so pleased that everything was to your liking and hope to see you again soon.

10/10 Excellent

Narinder

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how this is a 'Hidden Gem'. As you drive down the street & arrive you are totally surprised by the park.
Stayed 2 nights in Oct 2021
Response from Jan on 25 Oct 2021
Thank you so much for your lovely review Richard. We hope that you can come back and stay with us some other time. Kind Regards, The Ashmore Palms Reception Team.

2/10 Terrible

Ngapare

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We LOVED the Macaws and the track around the property that you can walk on. Fantastic for kids!!! We look forward to coming back again, and again, and again.
Stayed 5 nights in Apr 2021
Response from Ashmore Palms Team on 18 May 2021
Thank you so much for taking the time to leave us this amazing review.

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2021
Response from Ashmore Palms Holiday Village on 19 Jun 2021
Thank you for your great response. Regards from the Ashmore Palms Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, I love the events and amenities the staff were always kind and eager to help.
Stayed 4 nights in Apr 2021
Response from Ashmore Palms Team on 18 May 2021
Thank you for the feedback on your experience at Ashmore Palms.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It has the best kids pool with water features in it, my son loved it and the kids play ground too. Has an awesome walking track so you can look at the birds and great bbq facilities too Everyone is friendly The staff are helpful and friendly too
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay at Staff are friendly and helpful They have a nice walking track so you can look at the birds.
Stayed 4 nights in Dec 2020
Response from The Ashmore Palms Team on 28 Dec 2020
Thank you for leaving your lovely 5 out of 5 review of Ashmore Palms! We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020
Response from The Ashmore Palms Team on 28 Dec 2020
Thank you for leaving your 5/5 review of your stay at Ashmore Palms. We hope you can return again some time soon!

10/10 Excellent

Natasha, Toowoomba

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Kids loved the pool and looking at all the birds. The playground was a massive hit aswell. Rooms were clean and very spacious. Definitely recommend! ❤️❤️❤️
Stayed 2 nights in Oct 2020
Response from Elaine on 21 Oct 2020
Many thanks for your kind words. Hopefully you will be back before too long to enjoy a little more.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Clean premise, friendly & helpful staff. Only 15 mins to gold coast beaches. Would stay again.
Stayed 6 nights in Aug 2020
Response from Reception on 25 Aug 2020
Thank you for your lovely feedback! We hope to see you again soon! Tanya

8/10 Good

selina, Brisbane, Queensland

Travelled with family
Liked: Cleanliness, amenities
A quick weekend escape was just what the doctor ordered. Perfect location, nice and close. Great staff.
Stayed 2 nights in Aug 2020
Response from Reception on 25 Aug 2020
Thanks for your wonderful review. We hope you can return again some time soon! Tanya

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Staff were friendly and helpful. Cabin was very clean and I had a comfortable stay. Convenient location
Stayed 8 nights in Jul 2020
Response from Reception on 25 Aug 2020
Thanks for your kind review! We'd love to see you again soon! Tanya

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2020
Response from APHV Team on 5 Apr 2020
Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020
Response from APHV Team on 5 Apr 2020
Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to add another night to my booking due to an emergency, they did everything they could to help me. Great place to stay and lovely and quiet.
Stayed 2 nights in Feb 2020
Response from APHV Team on 5 Apr 2020
Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from APHV Team on 5 Apr 2020
Thank you for your 5 star review! We hope to see you at Ashmore Palms again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was very nice and my family had holiday fantastic thank you for everything you give me service very good I like to have visited when I have money for that Thank you Ashmore palms
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Awesome place for kids. 2 pools and they are very warm. Make sure you get a room close to pool becauae the place is so huge its a long hot walk to the pool if your far. The birds are beautiful but woke us up evey morning. It was a lil disappointing that I couldnt have my nephew come play at the pool with us for the day as they don't allow guests. I was willing to pay a fee for him to jus hang out with us at the pool for the day. Overall was a good stay
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The cabins were in excellent condition and very clean. They provided so many thoughtful items right down to buckets, pegs, washing baskets and clothes racks. Every need had been considered, I’ve never stayed anywhere that had so thoroughly provided for guests‘ needs. The staff were friendly and organised. All the info you could possibly need was provided at check in which made it easy to navigate everything and just enjoy your holiday. The kids activities were fantastic and they were even given a colouring book and pencils on arrival. It’s very close to all the theme parks, as well as numerous shopping centres and grocery shops - Woolworths is a short walk, as is Dominos. The only thing which wasn’t up to scratch was the wifi, which was too weak for us to be able to access. We asked the staff about it and they were very apologetic and said they’re upgrading it soon. We’d still come back even if it wasn’t fixed - the pricing was incredibly low for what we received and it was actually far better than what we were expecting for the price. We’ll be recommending it to our friends and family.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from The Ashmore Palms Team on 3 Jan 2020
Thanks for taking the time to leave your review of Ashmore Palms. We appreciate it and hope to see you again some time soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, close to supermarket and eateries. A bit too far from the beach for those wanting a coast experience.
Stayed 2 nights in Nov 2019
Response from The Ashmore Palms Team on 11 Dec 2019
Thanks for leaving your review. It's much appreciated. We hope to see you again soon!

10/10 Excellent

Lawrence R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashmore Parms Holiday Village
The place was great / lots to do if you have family / Clean rooms plenty of space / lots for kids to do and meet and greet new friends / service was excellent staff could not do enough for you very helpfull in every way
Stayed 3 nights in Oct 2019
Response from The Ashmore Palms Team on 11 Dec 2019
Thank you for taking the time to leave your 10 out of 10 review. We are so pleased you were happy with your stay and hope you can return again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay . Easy to get to off the highway and close to lost of things.
Stayed 3 nights in Oct 2019
Response from The Ashmore Palms Team on 11 Dec 2019
Thanks for taking the time to leave your kind review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at reception/gift shop obviously enjoy their jobs as they all gave friendly and helpful customer service. The bird Avery is particularly unique and a hidden treasure that you would not expect to find at a holiday park. The kids absolutely loved it as it was something different. The 3 bedroom cabin we stayed in was very spacious and homely.
Stayed 2 nights in Oct 2019
Response from The Ashmore Palms Team on 11 Dec 2019
Thank you for leaving your lovely review. We are so pleased you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant place to stay
This holiday park is just a brilliant place to stay. Excellent facilities, great cabin choices and well maintained. The cabins are spacious and well appointed with everything you need. Very friendly service from all the staff. Will return to this property next time we are in town. Recommended
Stayed 3 nights in Oct 2019
Response from The Ashmore Palms Team on 11 Dec 2019
Thank you for taking the time to review your stay with us at Ashmore Palms. We are so pleased you enjoyed your experience and hope to see you again!