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Reviews of Atlantic Sun Beach - Gay Men Only

3 out of 5
Atlantic Sun Beach - Gay Men Only
Roma, 13, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 112 reviews" "
Rating 8 - Good. 29 out of 112 reviews" "
Rating 6 - Okay. 6 out of 112 reviews" "
Rating 4 - Poor. 0 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time staying here and I cannot recommend it highly enough. The apartments are exactly as described. Clean, comfortable, and picturesque. I usually have a big problem with noise when trying to sleep but I had zero problems here. The other guests were friendly and conscientious, the staff were amazing, and the location is perfect (5 min walk to the beach, 10 to Yumbo centre). We will be back ❤️

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Cute complex. Staff warm, friendly and engaging. I think the pool area needs a little low volume music.
Stayed 1 night in Nov 2023

10/10 Excellent

Royston Hamlett

Liked: Cleanliness, property conditions & facilities
Great place to stay. Quiet complex, great pool area, complimentary breakfast daily and so close to Yumbo and Beach.
Stayed 7 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Loved it
Another great stay, clean and quiet
Stayed 12 nights in Nov 2023

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, room comfort
Great hotel
Love this hotel, was our second stay, small compared to other hotels so v quiet and relaxing, they allow free day visits to sister hotels if you want more activity, clean and tidy, staff friendly, nothing too much trouble
Stayed 7 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Pretty much perfect. Lovely, air-conditioned apartment. Complimentary bottle of wine. A "breakfast bag" of bits and pieces left hanging on the door every morning (I didn't use much of it, so I hope someone was able to use all the fruit I left behind!). Attentive staff from the moment I arrived. I had a small issue with a leaking sink, and it was dealt with quickly, without fuss. Highly recommended - I'll definitely be visiting agan.
Stayed 5 nights in Jun 2023
Response from MOW TERAM on 22 Jun 2023
Dear JhonThanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. The opinion of our guests is the most important thing to help us to improve every day our quality and personalized service.We hope we can host you again during your next holiday in Gran Canaria.Kind regards,

10/10 Excellent

Robert

Stayed 4 nights in Apr 2023
Response from MOW TEAM on 13 Apr 2023
Dear ROBERTThank you so much for staying with us and for your opinion. Its very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both qualities of our services and accommodation aspects.Hope to see you back here in.......Kind Regards,

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2023
Response from MOW TEAM on 13 Apr 2023
Dear MartinWe appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas.We hope you visit us again soon.Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 9 nights in Mar 2023
Response from MOW TEAM on 13 Apr 2023
Dear Daniel,First of all, I would like to thank you for staying with us during your visit to Maspalomas. Also, thank you for your opinion and for sharing it with all travellers on Trip Expedia. Your opinion is very helpful to us and we really appreciate you taking part of your time ungiving us your point of view.We hope to see you very soon,

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, room comfort
Love
Great hotel for quiet relaxing time, close enough to all the nightlife and beaches to be able to walk there but far enough away it’s not noisy, friendly staff, lovely pool, have just got home and booked a return trip
Stayed 7 nights in Feb 2023
Response from RAUL on 13 Apr 2023
Dear Guest,Thank you so much for staying with us and for your opinion. Its very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both qualities of our services and accommodation aspects.Hope to see you back here in.......Kind Regards,

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely apartment, quiet, intimate, friendly and with such lovely staff. Close to Yumbo (but not too close) and close to the beach. Cant wait to return
Stayed 3 nights in Jan 2023

10/10 Excellent

Jaroslaw

Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Mr Jason

Liked: Cleanliness, room comfort
Great stay
Excellent, relaxing stay at Atlantic Sun Beach. Transfers and late check in arranged efficiently. Standard of apartment great, large comfy bed which we looked forward to sleeping in, spotlessly clean and with the nice extra touches of a bottle of red wine and cava waiting for us upon arrival. As others have mentioned a breakfast bag is hung on the door every day which was also much appreciated. The staff were very friendly and helpful and a nice mix of nationalities of the other guests. First time staying here but won't be the last!
Stayed 7 nights in Dec 2022
Response from Mr Jason on 17 Dec 2022
Dear MR jJason Thank you for taking a minute of your time to leave us your comment. We are glad to know that you liked our facilities, service, and the familiar treatment of our team. It was a pleasure to have you as a guest at Atlantic Sun Beach Men Only.See you soon. Kind regards MOW TEAM.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Relaxing
The room was always cleaned well and the resort was also kept well, with friendly staff.
Stayed 12 nights in Sep 2022
Response from Mow Team on 8 Oct 2022
Dear guest, thank you very much for your review, it is really important to us. We are glad that you enjoyed your stay at Atlantic Sun Beach. We hope to see you soon. Best regards

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the Atlantic Sun Beach. The apartment was very clean, the staff super-friendly and the location cannot be beat. It's only a short walk to the beachfront and to the nightlife found at Yumbo Center. While the property does not have a gym, as a guest, you are allowed to visit the other sister properties. So, I was able to use that gym and pool, too. Highly recommend!
Stayed 5 nights in Aug 2022
Response from Mow Team on 31 Aug 2022
Dear JohnWe are very pleased that you stayed with us during your last visit to Maspalomas. We are really very well located in the heart of gay entertainment and your opinion about our location is very useful, especially for other visitors.Our staff is at your disposal 24 hours a day to help you enjoy every option that the island has to offer.We hope to see you here again with us very soon.Best regards,

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I wonderfully, relaxing stay. This property is always clean and tidy. The rooms are well equipped and furnished well.
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Perfect Place
Although we had miscommunication problem at the beginning of our (out of hours ) check in , we finally managed to get our keys and got into apartment. It was very clean, so much better than expected. It was very well located , close to beach and Yumbo Centre We stayed there one whole week and definitely going back again.
Stayed 7 nights in Aug 2021
Response from Ali on 7 Sept 2021
Thank you for taking a minute of your time to leave us a comment. We are glad to see that you liked our facilities and that we met all your expectations. Our team works daily to offer all our guests the best of experiences. We hope to see you soon. A cordial greeting. MOW TEAM:

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, room comfort
Needed sunshine break
Second stay here. Easy check in. Room spotless. Jorge was lovely and very helpful
Stayed 7 nights in Nov 2020

10/10 Excellent

Jay, Leeds UK

Travelled with group
Liked: Cleanliness, amenities
Great value for money! Quiet, secluded location. Short walk to beach, night life.
Stayed 7 nights in Feb 2020
Response from Jorge Santana on 12 Feb 2020
Thank you for choosing Atlantic Sun Beach for your holidays in Maspalomas, we hope to see you soon back, kind regards. Jorge Santana.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019
Response from Atlantic Sun Beach - Gay Men Only on 30 Dec 2019
Dear James, we appreciate your positive feedback about Atlantic Sun Beach - Gay Men Only. Looking forward to seeing you again soon.

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sun
Lovely apartments very quiet area both outside and at the pool area. Apartments are spotless and well furnished. About 15min walk to yumbo but we got lost first night coming back😂. Nice bottle of wine and water on arrival. UK tv channels available. Very comfy beds. Housekeeper is a lovely wee chap.
Stayed 7 nights in Nov 2019
Response from Atlantic Sun Beach - Gay Men Only. on 18 Dec 2019
Thank you for leaving such lovely comments. We are glad that you enjoyed your holiday and will look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019
Response from Jorge Santana on 31 Oct 2019
Dear guest, thank you for your nice mark about your stay with us at Atlantic Sun Beach. We hope to see you soon back. Kind regards, Jorge Santana.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice when you have high hopes of a place and then it exceeds your expectations. Loved my four nights here. the rooms are more like little apartments and have a modern, fresh design and are very well-appointed. The pool was great of course, the staff very very nice and the location was perfect, not even a two-minute walk to the beach promenade (it's just under 15 minutes on foot to Yumbo). Very nice touch to give a complimentary bottle of sparkling wine. Hope I go back to the Canaries and will definitely be staying here again.
Stayed 4 nights in Jun 2019
Response from Jorge Santana on 17 Jul 2019
Dear Guest, Thank you for your nice review and for choosing our hotel. We are happy that you enjoyed your stay at Atlantic Sun Beach and we are looking forward to having you again in our hotel. With much appreciation, Best regards, Jorge Santana.

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit, but would stay again
Stayed 2 nights in May 2019
Response from Jorge Santana - Atlantic Sun Beach Supervisor on 2 Jun 2019
Dear Guest, Thank you for your review on Expedia. Great to hear your experience of Atlantic Sun Beach during your stay was good. Thank you for staying with us and to rate us on Expedia. With much appreciation, Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located one block from coastal path and beach. Close to all the nightlife but far enough away to relax.
Stayed 12 nights in May 2019
Response from Jorge Santana - Atlantic Sun Beach Supervisor on 2 Jun 2019
Dear Guest, Thank you for your review on Expedia. Great to hear your experience of Atlantic Sun Beach during your stay was good. Thank you for staying with us and to rate us on Expedia. With much appreciation, Best regards,

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean and very comfortable.
Very comfortable super king bed nice sofa balcony very clean, the staff could be seen scrubbing sun beds. Nice to have a kettle fridge microwave and hob. Peaceful yet close enough to all the action.
Stayed 3 nights in Apr 2019
Response from Jorge Santana Atlantic Sun Beach Supervisor on 6 May 2019
Dear Stewart, thank you for choosing Atlantic Sun Beach for your holidays in Maspalomas. We try to offer you the best holidays experience. We hope to see you soon back enjoying our calm atmosphere, kind regards, Jorge Santana.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent rooms. Beds very comfortable and housekeeping every day. Apartments are in a very quiet area and only a ten minute walk to two commercial centres. Only a few minutes walk to the beach. Plenty of sun beds and a clean and tidy pool area. Booked a superior apartment and overall extremely happy.
Stayed 7 nights in Mar 2019
Response from Mow Hotels on 29 Mar 2019
Dear guest, thank you for the great feedback there is nothing we love to hear more than our guests loving their experience with us!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best apartments I have stayed at in Pla
Friendly staff. Spotless room and comfortable bed. Quiet complex and the area was lovely as near the beach.
Stayed 6 nights in Feb 2019
Response from Jorge Santana on 8 Mar 2019
Dear Derek, thank you for your nice review about your stay with us at Atlantic Sun Beach.We try to offer always a memorable holiday experience, we hope to see you soon back, greetings, Jorge Santana.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Close to beach and amenities.
Stayed 7 nights in Feb 2019
Response from Jorge Santana on 12 Feb 2019
Dear guest, Thanks for your feedback. We are glad to read you’ve found our staff friendly and nice, it’s one of our bigger strengths. We hope to see you back soon. Kind regards. Jorge Santana Supervisor Atlantic Sun Beach.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located near the beach and Yumbo. It is small enough to be friendly and has all the amenities you expect. There were a few difficulties with the hot water system when we were there, but these were resolved by the time we left. Jorge and the cleaning staff always helpful
Stayed 14 nights in Jan 2019
Response from Jorge Santana. on 7 Feb 2019
Dear guest, Thank you for your nice review and for your time to write it. Also, thank you for understanding the situation with the hot water, we have already sorted out. We hope to see you soon back enjoying the calm and quiet of Atlantic Sun Beach. Kind regards, Jorge Santana.

10/10 Excellent

James, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, Clean & Beautiful Place To Stay
Hotel was very close to the beach , very chilled atmosphere , extremely clean & modern. Very comfy bed Would defiantly recommend to everyone! 10 minute walk to Yumbo Would be great to have radio/bar by the pool!
Stayed 7 nights in Oct 2018
Response from Jorge Santana - Supervisor Atlantic Sun Beach. on 25 Oct 2018
Dear James, thank you for your review, your opinion is really important for us, we are working every day to offer you the best experience possible. We hope to see you soon back, greetings, Jorge Santana - Supervisor Atlantic Sun Beach.

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atlantic sun beach
Great place to stay Was very modern and clean Everything was not a problem I Loved how you use a wrist band to get in and out of the appartment
Stayed 10 nights in Oct 2018
Response from Jorge Santana - Supervisor Atlantic Sun Beach. on 25 Oct 2018
Dear Leo, thank you for your nice review, the wristband is really nice as a key, we are happy you enjoyed your time with us, we hope to see you soon back, greetings, Jorge Santana.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Clean and quiet with very friendly staff. Walking distance to the Jumbo and local supermarket. Would not hesitate to recommend to others, and likely to return.
Stayed 5 nights in Oct 2018
Response from Jorge Santana - Atlantic Sun Beach Supervisor on 25 Oct 2018
Dear guest, thank you for recommending us for holidays, we try to offer the best service possible, we hope to see you soon back, greetings, Jorge Santana.

10/10 Excellent

David, Shropshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time we have stayed and will go back.
This is our 2nd stay, and we love it. Very very quiet and tucked away in an area of low rise hotels and apartments. Close to everything really. Yumbo centre is about a 15 minute walk if you want shopping and wild nightlife. Lots of variety around and great ice-cream everywhere :)
Stayed 9 nights in Sep 2018
Response from Jorge Santana Atlantic Sun Beach Supervisor on 8 Oct 2018
Dear David, Thank you for coming back to Atlantic Sun Beach for your holidays in Gran Canaria. It's a pleasure for us to host you. We try to improve our work daily to offer you the best place to stay. We hope to see you soon back to enjoy our zen-like and quiet atmosphere. Greetings.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Quiet location. Nice and relaxing place for a break away.
Stayed 4 nights in Sep 2018
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Gem.....
A wonderful place to relax and unwind. We arrived after 4pm and the reception was closed, we had been sent a detailed email as to how to enter the complex, inside the mail box was an envelope containing a welcome letter etc and the clever wristbands, instead of keys. The superior room was well laid out, quite modern in comparison to some Spanish apartments. The king size bed was very comfortable with a selection of pillows. The kitchen area was basic but contained all the essentials, including coffee maker, toaster, microwave and a decent sized fridge with freezer section. The patio doors led to the pool and garden area, both well maintained, the pool depth ranging from 0.06m to 1.6m with a comfortable temperature. Plenty of sun loungers and beach towels provided. The gardens were laid out with artificial grass and the pool surrounded by deck boards, both got very hot in the July sun, so don't forget your flip flops. The rooms were cleaned daily, towels changed every 3 days and bed linen every 4th, although I'm sure housekeeping would change sooner if asked. There was a mixture of ages and body shapes during our stay, not surrounded by body beautiful as some of the gay only complexes normally attract, everyone seemed at ease. No music was allowed and no one making much noise, a very relaxing break. The main man, Jorge was very welcoming, always smiling, always found the time to have a chat with you, and always enquired if everything was ok. We will certainly be returning.
Stayed 7 nights in Jul 2018
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment and very clean.
It was a very relaxing holiday. The apartment itself was very clean and quiet. The bed is very comfortable too,but pillows were bit old and flat. The TV has good choice and WiFi works very well and so as the A/C. Only one thing is that pool was bit small and overlooked by next block of apartments, so naked is not really for me. Staff were good. I had a 6 pm late checkout for only 20 Euro which is well worth it,otherwise I would not know what to do,because once have you checked out ,even if you can leave your suitcase in the office,but only up to 4 pm, as there is no-one on duty afterwards.
Stayed 8 nights in Jul 2018
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Staff (Jorge) was extremely friendly and my room was gorgeous. Very close to Jumbo and the beach. I would definitely come back to this location and highly recommend it
Stayed 5 nights in Jun 2018
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Ant, London

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff - clean - well kept
This is a small, pleasingly quite, apartment block just 15 rooms - it is clean and well kept and Jorge and his colleagues really put themselves out to be helpful and obliging. Negative: it is odd that the rooms do not have air con or heating – the nights are chilly 12-14c – and this time round I really felt the cold. The pool is oddly shallow. And what’s with the Televis service? How can it be acceptable to have Bloomberg as the only TV channel in English! Come on guys many of your customers are British get some stations!!!!
Stayed 8 nights in Apr 2018
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

8/10 Good

Mr N P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gay men’s apartments in quiet area of Playa del Ingles. Nice pool and grounds for sunbathing, clothing optional. Very clean and kitchenette was useful and saved money on eating out. Fridge, microwave, job toaster and kettle all very useful. Good value for money.
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

Martin, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Gay Tranquility
Just back from a glorious week in the January sunshine. The apartment had everything we needed. It was a peaceful location, although just a 12 min walk from Yumbo (Google map the first time), plus close to the dunes. The staff are all friendly and we met some lovely guys by the pool too. We will definitely be back. Thanks Jorge and co x
Stayed 7 nights in Jan 2018
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, convenient, friendly
This was my first time at this property; in fact, it was my first time on Gran Canaria. I arranged for airport transportation through the hotel (both ways), and the courteous, safe driver was there as promised. Upon arrival I found a clean apartment, exactly as described. I appreciated the kitchen amenities (coffee, tea bags, sugar, creamer...those things that kept me from having to run out to the grocery store immediately). "Santa" even brought a box of chocolates and a bottle of cava! The pool and surrounding area were cleaned each morning. The location of the property was excellent, within walking distance of beach and shopping. The hotel employees obviously took pride in the property, and were extremely friendly and helpful. The WiFi was good.
Stayed 6 nights in Dec 2017
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

8/10 Good

Rodney

Liked: Cleanliness, room comfort
Missed the mark - great potential.
If you wanted a quiet comfortable, well appointed and good location apartment, this place is ideal. It is clean and well maintained. We would have liked if there was were things in place to encourage more social interaction with other guests, for example, meet and greet, activities, board with first names and country of residence for each room. Other places have a spa/jacuzzi, bar, communal breakfast location which help people to get to know each other. The staff were polite but did not make the effort to interact or a simple hello. The breakfast package was off site at another hotel. The internet was atrocious with constant drop outs, difficulty to log in, and poor conncection in your room. There were at least fifty drop outs a day. The pool water was very cool, although could be improved with solar heating. Also over priced for the facilities provided.
Stayed 5 nights in Nov 2017
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Clean hotel in central location
It's in a great location but disappointed rooms not with air conditioning as advertised.Also it's best to check in between 9 and 5 pm.Some nice people but smoking on site shouldn't be allowed.
Stayed 6 nights in Sep 2017
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

David K, Telford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and a chance to rejuvenate.
We stayed for 12 nights. The hotel is small (only 15 rooms) and is conveniently located for the beach, the dunes, the market and pretty much everything else. The pool is clean and modernised and the fauna and flora around the inside hotel area made it very easy to relax. There was no loud music (no music at all actually), there was no bar or restaurant on site (but all of that was close by), and a very small office, so it was, for us at least, a very welcome break from the hustle and the bustle and that was what we needed. Other guests were friendly and we had a great experience with the hotel staff - George and Victor who did everything in their power to make sure we had the holiday we wanted.
Stayed 12 nights in Sep 2017
Response from Jorge Santana Supervisor Atlantic Sun Beach. on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

ethan6t9, Paignton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position. Quiet and relaxing
Fantastic for that relaxing getaway. Out of the roudiness close to the beach.
Stayed 7 nights in Sep 2017
Response from Jorge Santana Supervisor Atlantic Sun Beach on 8 Oct 2018
Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try to offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Mow Hotels. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017