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Reviews of Sol Barbacan

4 out of 5
Sol Barbacan
Av de Tirajana, 27, Maspalomas, San Bartolome de Tirajana, Gran Canaria

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 267 reviews" "
Rating 8 - Good. 99 out of 267 reviews" "
Rating 6 - Okay. 8 out of 267 reviews" "
Rating 4 - Poor. 4 out of 267 reviews" "
Rating 2 - Terrible. 2 out of 267 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, amenities
Lovely hotel with great staff. Some parts look a bit tired (eg railing into pool). Food was ok
Stayed 7 nights in Nov 2023
Response from Pedro Castro, General Manager on 13 Nov 2023
Dear David, Thank you for taking the time to share your review.We are delighted to hear that you found our staff to be great. Our team works hard to ensure our guests have a comfortable stay.We would like to inform you that our hotel underwent a renovation in 2021, nevertheless, we take note of your comments to continuously maintain and improve our facilitiesWe hope to have the opportunity to welcome you back in the future.Best regards,Pedro Castro, General Manager

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Carlos

Stayed 4 nights in Nov 2022

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities
Excellent bungalows, spacious, clean and well equipped.
Stayed 7 nights in Sep 2022
Response from Pedro Castro - General Manager on 5 Nov 2022
Dear Matt,Thank you so much for sharing your opinion.We are very happy to read that you enjoyed the bungalows, and especially the cleanliness and equipment.We hope to welcome you soon again!Kind regards,Pedro CastroGeneral Manager

10/10 Excellent

Erick, Chicago

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bungalows were spacious inside and well equipped. The pools, other amenities and activities offered were beyond what I expected. I did not get to have dinner here but the breakfast buffet was extraordinary and offered many options. The only thing I did not like about this hotel is having to take stairs down to cross the lobby and then back up to the bungalows and all the ground level areas. I find this a design flaw and difficult to walk in and out of the hotel, specially for senior guests. The only ground-level option was to go through the restaurant and the in-out walkthrough seemed unpleasant.
Stayed 4 nights in Sep 2022
Response from Pedro Castro - General Manager on 16 Sept 2022
Dear Erick,Thank you so much for sharing your comments!We are very happy that you enjoyed your stay in Sol Barbacan and that you especially appreciated the pools, the breakfast buffet and the activities .We will also definitely take note of your suggestions.We hope to welcome you again soon!Kind regards,Pedro CastroGeneral Manager

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, room comfort
Great Stay
Great stay, refurbished to a great standard. Wonderful grounds. Great overall hotel with lovely bungalows
Stayed 1 night in Nov 2021
Response from Pedro Castro - General Manager on 12 Mar 2022
Dear Jonathan, Thank you so much for your kind review. We love to read that you had a great stay in Sol Barbacan and that you especially liked the bungalows. We hope to see you soon again! Kind regards,

8/10 Good

James

Liked: Cleanliness, room comfort
Solid choice
Good solid choice 5 mins walk from the Yumbo centre, with friendly helpful staff, clean & modern rooms, a very nice pool (heated) and lovely views. If you’re not averse to strong sun, I’d suggest asking for a high floor (quieter) on the south or west facing side of the building, as the other side gets little direct sunlight. Only downsides are the 20 min walk to the dunes and a crazy bathroom design which makes it almost impossible not to flood the floor after every shower.
Stayed 2 nights in Dec 2021
Response from Pedro Castro - General Manager on 14 Mar 2022
Dear James, Thank you so much for sharing your review! We are happy to read that you enjoyed your stay in Sol Barbacan. We appreciate your kind words about the cleanliness, the rooms and especially about our staff. We hope you will visit us again in the futre. Kind regards, Pedro Castro General Manager

10/10 Excellent

Petrunka

Travelled with family
Liked: Cleanliness, room comfort
Lovely place for family break
we had a lovely holiday at Sol Barbacan. Food was great, rooms are clean and have all facilities. The staff are very personable, friendly and efficient. My daughter was impressed by the chef Juanma (apologies for the misspelling) and Ada from the animation team. Everyone was super cool and we had amazing time. The hotel isnt located directly on the beach but a few minutes walk. There are lots of shops and small cafes around. Return private transfer to the airport was about £40. We had half-board and drinks are not included in the evening board but the prices are really reasonable, in all F&B outlets
Stayed 6 nights in Oct 2021
Response from Pedro Castro on 13 Nov 2021
Dear Petrunka, Thank you so much for your amazing review. We really appreciate your kind words about the food, the rooms and the cleanliness. Be sure we will pass on your compliments to Juanma and Ada, they will be very grateful! All the team of Sol Barbacan can not wait to welcome you again! Kind regards, Pedro Castro General Manager

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Love, clean hotel with friendly staff
Stayed 7 nights in Jan 2020

6/10 Okay

Pawel

Disliked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Nauzet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the best place to stay. The bungalows are large, private and full of amenities. The best of all was the staff!!!
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Apr 2019

10/10 Excellent

Tharmalingam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

10/10 Excellent

G D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable winter break at sol barbacan
Good clean, confortable bungalow with private sun bathing roof and terrace. Good 25 metre swimming pool and additional 2 pools, one adult only. Gymnasium a bit basic but better than none. Food in restaurant of good standard. Close to jumbo centre and bars but 20 minute walk to beach. Good relaxing stay.
Stayed 11 nights in Jan 2019

10/10 Excellent

Luo, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, the room and environment in the hotel are neat and clean, and the staff are friendly, ready to serve.
Stayed 7 nights in Dec 2018

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location, easy access to busses and taxis.the complex is beautiful and all Steffen are superb.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Apartments are of a good size with everything you need but could do with updating. All staff we saw were friendly.
Stayed 14 nights in Oct 2018

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel great location
Great hotel in a great location. The bungalow does need a tidy up paint wise...they haven't been refreshed in a while.
Stayed 8 nights in Nov 2018

10/10 Excellent

GAURAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So sol good
The bungalow was great - accommodated 4 adults and 1 infant comfortably. The swimming pools were nice and there was a slide and swings on site too in a little park area.
Stayed 5 nights in Oct 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Kimberly-Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Sol Barbacan is lovely! The food is amazing with lots of choice and it’s within close walking distance to the Yumbo shopping centre, where you can find shops and lots of bars! The drag shows at funny boys are a must!! The receptionist was very helpful giving us information for excursions and booking us taxis. We stayed in a 2 bedroom apartment with 5 ladies, this was perfect for a group of friends wanting to explore the island. A little dated inside the apartment but very well equipped with a huge balcony terrace! The hotel room was cleaned daily and the general grounds of the hotel were always spotless!
Stayed 4 nights in Oct 2018

10/10 Excellent

Michelle, Glasgow

Liked: Cleanliness, property conditions & facilities, room comfort
Immaculate accommodation.
Stunning apartments, close enough to the beach. Staff were mostly approachable and we had no real issues at all during our stay - which is strange as I like to moan. The apartment was spotless (with the option of daily room service if you wanted it). The pools were lovely and also very clean. Prices at the bar/s were quite steep. Local buses only run to the zoo etc until mid-day (which we wish someone would have told us!) however, taxis aren't very expensive and once you get a few miles out, the rocky mountain views are really something. Don't settled for the first shops you see if you're looking to stock up your kitchen. There are a few streets and a mall of shops for locals about a mile away (head towards the lidl and it's up a side-street before that), these didn't come up as suggestions on google, so be aware she lies! The local shops toward the lidl have more options for clothes and hats, socks, household things and food like fresh steak or veg. Gutted we didn't investigate this area until we were leaving! The Yumba center etc are OK for a wander but the stuff is over-priced and they see you coming if you look pale and a bit disorientated (Scottish). The whole area is very LGBT friendly, so we highly recommend this hotel and the general area for LGBT couples and families, looking for a friendly place without comments or stares. There's a classic amusement arcade about a mile or so away (a nice walk) rides, lots of pool tables, a pub cafes etc.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very clean hotel, all staff at the hotel were very helpful and polite. Lots of restaurants in the area so tried out various dishes. I would stay here again.
Stayed 7 nights in Aug 2018

8/10 Good

james, Doesburg, NL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
Nice hotel with 5 min to shopping mall with plenty shops and restaurants Beach only 20 min walk Staff really helpful
Stayed 10 nights in Jul 2018

10/10 Excellent

Brian, grandcanaries

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barbacan Sol family holiday
The hotel was perfect for a family holiday. Relaxed atmosphere all round kids allows to play ball etc in pool. Food was excellent.
Stayed 9 nights in Jun 2018

8/10 Good

Dracer888, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment with great view
We had the top floor 2 beds apartment with great view just like the picture shown. Staff are friendly and very helpful. Only one thing we were not happy was the mattress. Too hard not comfy. We told the staff and they added an extra layer on top immediately. Overall, good and would like to go back again.
Stayed 6 nights in May 2018

10/10 Excellent

Tedman100, Crowborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family bungalows
We have just come back from our stay at Sol Barbican and I can’t really say too much against it! We stayed in one of the family bungalows which were very clean and spacious. My only negative about the bungalows was that the kitchen was very basic and lacked serving bowls when cooking for a family of four and the sofas were not very comfy either however apart from that, the maids cleaned every day (if you wish); towels were provided for the pool which is another bonus and generally a great hotel which I would definitely stay at again. The location to the beach was good; a 20 min walk where lots of other restaurants were too. The weather was great too! A great holiday!
Stayed 7 nights in Apr 2018

8/10 Good

Aksh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable winter break.
As a family with two kids on a winter break, the heated pools at this hotel made the stay very enjoyable. Staff was helpful and courteous. Breakfast was good but dinner wasn’t to our taste, so we regretted signing up to dinner for the stay. The apartment was comfortable and not noisy at all, considering that it is next to a busy intersection. Cleaned daily and in pretty good but not perfect condition. Evening entertainment was mostly song performances and mini disco for kids. Enjoyable, but we have seen much better in other Gran Canaria hotels. Their animation team was friendly and kids loved them(specially In Billy overalls). It is a short drive to the beach or sand dunes and plenty on restaurants/ cafes in the area. Overall, it was a happy holiday for us!
Stayed 6 nights in Feb 2018

6/10 Okay

Carrie

Disliked: Property conditions & facilities, room comfort
Shabby hotel
This hotel has seen better days. Our room was in desperate need of a facelift. We faced the street side with constant noisy traffic and music from the hotel bar blaring into the night. Our balcony got no sun during the day and we were not able to upgrade to a quieter or sunnier room. Check it other options in the city if want an enjoyable stay.
Stayed 2 nights in Dec 2017

8/10 Good

steve , Lancashire , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel , excellent facilities
We were allocated a bungalow which was excellent . Lovely pool with plenty of sun beds.
Stayed 7 nights in Sep 2017

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Good location - close to shops and restaurants. Hotel staff were really helpful and friendly. Beach is a 15/20 min walk away down a hill but good for a little bit of exercise on the way back! Local bus service is great. Good for exploring the other towns.
Stayed 10 nights in Jul 2017

8/10 Good

Andrew, Leighton Buzzard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Yumbo Centre
Easy check in process despite arriving early. Hotel grounds very well maintained. Nice, quiet pool near the bungalows. Friendly staff. A couple of criticisms relating to noise. We stayed in room 478, this sits directly above the resturant which has various entertainment acts on, the acts were very loud at times we were trying to nap. Also, the good morning song at around 10:30 each day was irritating given our late nights. However, there are areas of the hotel/bungalows where this noise can be avoided
View of the main pool
View of the pool near the bungalows

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A welcoming, clean hotel close to all amenities
The staff at the hotel were very friendly and efficient the room was a good size and clean. The bed was uncomfortable and took a bit of getting used to, very hard. The restaurant food was a good standard and the staff very obliging. The pool area was clean and well looked after, there did seem to be some random times when a DJ come on and the music was ramped up for 2 or 3 minutes then back to normal. Not sure what that signified. There were plenty of bars and restaurants near by spoilt for choice really. Whilst the hotel was on a main road the noise level was fine. All in all a goiod stay and we would recommend

6/10 Okay

sharon , uk

Liked: Staff & service, property conditions & facilities
Great for kids
Great for the kids, close to the beach and there's a few local supermarkets. Only issue is food is not great...did not enjoy the food at all. Also the bedsheets are not changed...with kids it's a must.

10/10 Excellent

H., Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Very helpful and kind stadf, clean, very close to the famous Playa Del Ingles beach, rooms very clean and air-conditioned, very good acoustics (no noise to je heard from the street). Highly recommend.

8/10 Good

Maxim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trouble-free stay
We had overall a great trouble-free stay. Did not like the first room we were put in and this was resolved quickly the following day without fuzz. Free secure parking available.

10/10 Excellent

DannyBoy, Dorchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped appartments in great location!
Located just one street ( 200 yards ) from The Yumbo centre which offers shopping , restaurants and nightlife an a grand scale. Although all the bars and clubs within the centre are Gay owned and ran they cater for families and you see a very mixed crowd. Sol Barbacan has a big family following and the staff ( animation team ) are bursting with enthusiasm to entertain adults and children alike. but equally leave you alone if you are just there to chill out. We utilised the kitchen in the appartment with toaster, hotplate , kettle and fridge being very welcome. Large appartments with seperate bedroom, bathroom and very large lounge space. Also extra large balcony / terrace makes for nice evenings sat out. although we were a couple in a room with friends in the next room each appartment catered for 4 people with 4 chairs on terrace 4 of all utensils which was as nice touch. Staff at reception especially Guillermo was very helpful and went out of his way to arrange excursions for us etc. Wonderful stay. The Bungalows on site looked amazing in the lawned grounds and if we returned would try and book a bungalow. Only negative is that the main pool was very busy with sunbeds in many rows and frantic with children and noise. Given the size of the plot and volume of guests it could do with more areas to sit in the sun by a pool in quieter surroundings. A second small pool does exist which if it was enforced as adult only this may assist.

10/10 Excellent

Marjie, gran canaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic facilities
lovely view of the pool from our balcony good evening entertainment and we found the staff very pleasant and nothing was too much trouble for them.

10/10 Excellent

steven, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very central good location
great hotel right on the main road of playa del ingles, ;lots bars shops for dinners breakfast and beers, only down side was that their wi fi was not good at all although free, may they need to look into this if possible., apart from that a great stay would stay again

8/10 Good

Kevin, London

Liked: Staff & service, room comfort
Excellent staff but all things just did not click
Hotel was spacious and adequate but showing signs of aging in areas. Wasn't cleaned properly when we arrived at midnight but by no means unacceptable. Large balcony, living room and kitchen a plus, especially for a family holiday. Hotel staff were excellent and helpful throughout. Wifi non-existent outside of the lobby. The hotel was 20mins walk from the beach, and the location accessible to main roads to other towns. Parking is provided for free but a constant lack of space meant we had to park outside. The public street parking was free upto 10am, with €1 for every two hours parking or so. This would be annoying if you had to wake up to shift the car into the hotel parking lot in the morning when spaces free up. Overall, no complaints, but not memorable by any stretch of the imagination, albeit the island itself being nothing short of a must visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for an excellent apartment
Really was a nice place to stay. Great staff facilities excellent. Couldn't fault it at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back again!!
This hotel was lovely,nice location, very clean, good air con, lots of facilities and most of the staff were very accomadating. Only down sides were: double bed is two singles pushed together (they did inform me of this before the stay) but it would be super if they had some rooms with double beds, and secondly one barman was rude, didn't listen when taking orders and spoke down to the other barstaff (who were much better than him at their job!) with all that said I would return but would avoid the bar when said barman was working

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sol Barbacan
Hotel was lovely and spacious, maid service every day, it was very central to yumbo centre and beach, only fault about it was because of it being shaped like a horseshoe you didn't have privacy you were looking into living room and bedrooms of people facing you was too close that way, but everything else was good.

10/10 Excellent

Raymond, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and great buffet as well.. You can buy the ticket for buffet dinner and good valuable. I spend 5 days having dinner buffet was really enjoyable and tasty. Everyday change different cuisine. I love it..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ivriivri, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK Place - nowhere is perfect
Directions to the hotel from the airport on hotels.com and the hotel websites are inadequate. Only negative points were that we ought to have been given the choice of a room with early sun or not. There was no sun on our balcony until nearly 3 pm bearing in mind our stay was in late March. Also the lighting in the bathroom could have been brighter.The animation staff were inane low level intelligence treating everyone as if they were at their level - ugh! Apart from that its a good place with entertainment each night and reasonable food. Bar prices were pleasently cheap too.

8/10 Good

Anne, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in great location
We got a two bedroom apartment (only asked for one bed) which was on second floor and had everything we needed. Lovely big balcony with table/chairs &sunloungers which was a bonus as well as the beach towels. We were on room only basis as like to go out and eat but had a snack lunch and tried the buffet one night. Both were good but glad we were not half board. The only downside in the room was the sofa was not the most comfortable. Our room was just near the lounge bar which often had live entertainment which sometimes went on until 11.30pm which was only annoying on our last night when had to be up at 3am for our flight, plus no hot water at that time of morning either! We went down to maspalomas faro lighthouse area a couple of times as lovely promenade along the sea/beach front. Faro has a range of nice restaurants to try out. Was never more than 5 euros in taxi from hotel to faro lighthouse. Playa del Ingles beach 20 min walk, lovely beach and start of the maspolomas dunes which are great to see. Great Irish bar just down the road with live music. All in all great holiday, location perfect.