Pigeon Forge Hotel Guide - Grand Majestic Theater hotels in Pigeon Forge, United States of America.

"The Island Inn was extremely underwhelming for a Margaritaville property. The property does have an island theme and appears to be recently built or refurbished but no way matches the standard set by other Margaritaville hotels. In the end of the day it was just a cookie cutter mid-rise motel painted with tropical colors and a few refences to Margaritaville hung on the walls. The service breakfast and rooms were all lackluster. Let me start with the room, probably the noisiest room I ever slept or tried to sleep in. Intermittently throughout the night and day there was a humming noise like a motor running or trying to run. Every few minutes it would start, last approximately 20 to 30 seconds then stop. The sound was quite annoying when you are trying sleep and when you are awake also. I tried to identify source since we were on the third floor the elevator machine room on the first floor was eliminated. The ice machine was close but no one was using it and it was not making noise. In the morning I spoke to the front desk. After explaining the problem in detail, she told me it was probably the ice machine or the elevator. I explained that was highly unlikely and if it was other people would be hearing it too. Ask if she could pass it on for investigation. She said it was probably something for the engineer to look into but he is too busy pumping out the pool. It was obvious she didn’t care my wife and I had trouble sleeping because of the noise. Someone trained in customer s"

"Outdoor pools were not open yet, but indoor pool was perfect for the kids. Loved having the restaurant right in the lobby and they make great margaritas you can take to the pool with you. "

"The staff at the front desk was great, however was put in an impossible position. We were supposed to check in at 4pm and waited in the lobby for over an hour. The manager was not available to speak with until Monday and was supposed to call me, but I have not at this point heard from her. We only had one night to enjoy and spent the first part of it waiting in the lobby with several other people having the same experience. "

"We try to always stay here. The staff are great, the facilities are always clean and up to date and the breakfast and pool are great."

"The staff here is amazing. The facility is very clean. Recommend staying there."

"Very nice place"

"Enjoy the hotel with my family. staff members Kelly and Jennifer were top tier, they were very welcoming and friendly and helped out with everything we needed. "

"Everything was great "

"The stay was ok they need a open bar I loved the view that I had the room was clean but house keeping should come by more that every other day "