- Disliked: Cleanliness, amenities, property conditions & facilities
No hot water , cleaning is very poor. Hotel out side look great but when walking to the not that great.
Stayed 2 nights in Feb 2020
Photo gallery
Reviews
Good
808 reviews
Good value, Friendly staff, Swimming pool
Amenities
- Pool
- Free WiFi
- Free parking
- Pet Friendly
Map
Swingbridge Road, Lincolnshire, Grantham, England
What's nearby
- Belvoir Castle
- 9 min drive
- Newark Castle
- 19 min drive
- Rutland Water Nature Reserve
- 27 min drive
- East Midlands (EMA)
- 44 min drive
Choose dates to view prices
Book online or call:
(+353) (01) 524 5005Standard King Room
Room Amenities
- Sleeps 3
More detailsStandard Twin Room, 2 Double Beds
Room Amenities
- Sleeps 3
More detailsSuperior King Room
Room Amenities
- Sleeps 2
More detailsFamily Room, 2 Double Beds
Room Amenities
- Sleeps 4
More details
About this area
Grantham
Urban Hotel Grantham is located in Grantham. Newark Castle and Belton House are local landmarks, and some of the area's attractions include Twinlakes Park and Barnsdale Gardens.
What's nearby
- Belvoir Castle - 9 min drive
- Newark Castle - 19 min drive
- Burghley House - 24 min drive
- Rutland Water Nature Reserve - 27 min drive
- Motorpoint Arena Nottingham - 30 min drive
Getting around
- Grantham Station - 3 min drive
- East Midlands (EMA) - 44 min drive
Restaurants
- Where to eat
- Urban Bar and Grill – Garden-view restaurant. Serves breakfast, lunch and dinner. Kids' menu available.
- Lounge Bar – Garden-view lobby lounge. Serves brunch, lunch, dinner and light fare.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Food and drink
Breakfast available for a fee daily
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area
Things to do
Children's pool
Full-service spa
Health club
Indoor pool
Sauna
Hot tub
Steam room
Family friendly
Children's pool
Dry-cleaning service
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Ballroom
Banquet hall
Free newspapers in reception
No lifts
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services
Languages spoken
English
German
Business services
Meeting rooms
Conference space
Outdoors
Garden
Spa
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
TV in reception
Room amenities
Bedroom
Blackout drapes/curtains
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Entertainment
32-inch LCD TV
digital channels
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Iron/ironing board
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Pets
- Pets are allowed for an extra charge of GBP 10 per pet, per night.
- Dogs and cats only
- 2 per room (up to 66 lb/30 kg)
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for GBP 10.0 per night.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Pet fee: GBP 10 per pet, per night
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Disliked: Cleanliness, property conditions & facilities
The hotel was very tired looking and in much need of a refresh. The room was best described as grubby. The bath full of soap scum, and the dial to turn the shower on was also slippery with soap. The shower curtain was orange at the bottom from stains. In the room itself, the welcome book was full of crumbs and bits of glittery confetti, and there was a half-drunk bottle of wine in the wardrobe. Clearly the room was not properly cleaned at all. I went to have a shower as I was out for the evening but found there was no hot water. The friendly staff on reception apologised and offered me a drink from the bar. However, it still wasn't fixed by the time I had to head out. In the morning, there was hot water thankfully, but at some point on the second night, the electric heater in the room failed and it was freezing. I had booked and paid extra for a late check-out, but I was cold and tied and just wanted to get out and get home.
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last summer for one night before a family wedding - 2 adults and 2 children. Was really happy with the hotel - the price was very reasonable, the staff were very helpful, the pool area was a great way to entertain the children. The breakfast was brilliant, lots to choose from. The coffee was good (always important!) great selection for the children. The decor was a little tired but we didn’t go for that so not a problem! The beds were comfy too. One comment is to make sure the bathroom door is shut when you have a shower... the steam can set the smoke alarms off - as we experienced at 10.30pm (Someone else showering!) - still, at least we know they work! Apparently it happens quite often. It seriously didn’t impact or spoil our stay.
Stayed 1 night in Aug 2019
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here as a last minute stop over and was pleasantly surprised. Reasonable rate and near the A1 close to shops by car. Clean and very pleasant staff.
Stayed 1 night in Jan 2020