Guzmán Arriba Hotels

"Excellent "

"My room toilet was broken. Hard to find good food. One coffee shop and line was 30 min wait on average just to order. I had asked for conditioner for my room numerous times and was told some would be brought to my room. Never got any. Stayed one night pre cruise. Would not recommend. "

"I was worried about the boat lines to Palomino Island during Easter Week/Spring Break. I shouldn't have, as they has boats every 30 minutes. Arrive by 11am to get a lounge chair on the island. Otherwise, lounge chairs free back up around 1:30pm or 2pm. Island was great. Hotel was at full capacity. Up top pools were packed, but the water park had space. Great place for families, as evidenced by how many there were. Lots of traveling up and down and up and down. I found the hotel restaurants outrageously expensive - even more than Hawaii. We never ate at the hotel. However, we walked 5 minutes outside the ferry launched and found 5 local restaurants that were more local, including one really local called El Ricar (I think). Definitely try to stay in the Marina area. Overall, there's lots to do and the hotel is huge. But you definitely pay, which adds up via taxes, resort fees and parking ($20US inc taxes). That said, there aren't too many resorts around, so would recommend, but know going in the place is on par with US / California type prices."

"The Condado Vanderbilt is a beautiful hotel in a great location. There were two excellent restaurants within two blocks of the hotel. It was easy to get from the airport and to the hotel, and from the hotel to Old San Juan (only about 2.5 miles away). The beach was accessible and there were chairs and umbrellas provided by the hotel there. Overall we enjoyed our stay."

"It seems that owners are not investing in renewing original room items like blind curtains (mine was broken very noticebly) and overall room furshing shows rhe passage of age with no effort in replacing. Room cleaning staff did not replaced simple items like shower soap/gel. Breakfast offered extemely limited. Not even boiled eggs were offered. The staff was kind, parking pricey but good, and hotel location superb. It's a shame that a recently built hotel (less than 20 years old) so well located is not being taken care of the way it should be. Would I'll stay again? Possibly, in the absence of a better $ deal somewhere else depending on the season."

"Clean room. A lot of restaurants nearby. Easy walking distance "

"The hote need update in the rooms. "

"Beautiful property with attentive staff. Easy and enjoyable for family travel."

"Everything was Great. Location, staff, resturant,pool,beach access,breakfest. "