Gwent Hotel Guide - Family Friendly Hotels in Gwent, Wales

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."

"The room was beautiful and spotless however some of the furniture was a little worn but it added character. They had the tea and coffee box well stocked and not with just the standard tea and coffee but with the flavoured tea and decaf coffee plus they had shower gel, shampoo and conditioner as well as if you had forgotten anything you could ask for a guest pack (toothpaste, toothbrush, razors etc). On our first day we had and issue with the iron leaking, light blinking and not warming up so contacted reception and a brand new one was delivered to our room immediately. What we weren't made aware of is there was a £50 deposit upon arrival (not including what we had already paid for staying there). The staff are very friendly, they had live entertainment on Saturday night and there's 3 ways to eat at the hotel (room service, Ribs grill and bar food). Thank you for the comfortable stay."

"The hotel was clean and modern and comfortable. Good location for our trip, and plenty of parking. Rooms large and comfy."

"Staff was friendly and accommodating! We extended our stay twice with no hassles. Parking was safe and secure."

"Good hotel, we stayed in a garden suite, and the bedroom was spacious, 2 comfortable chairs and a fab bathroom with separate shower, bath and 2 sinks. Liked the coffee maker as well as kettle and it had a fridge. Negatives: the pillows were really soft and they didn't have any other options. The main issue for me was breakfast: I had added to my booking that I was gluten and yeast free. However, the first morning it was not clear what of the hot food was gluten-free, and the chef came and talked to me to clarify. The bar menu has allergen information so why not the breakfast menu. Day 2, I really didn't fancy a cooked breakfast - so apart from fruit and yoghurt there was nothing I could eat. No gluten free cereal, crackers. The manager came over and said he'd never been asked before!!! Day 3, they had got gluten free porridge or granola. In this day and age I can't understand why there isn't more choice. "

"Beautiful surroundings a lovely old building with very helpful staff "

"Excellent hotel for a one night stopover on the way to Gower. Helpful staff and clean hotel with ample free parking just off M4"

"First day breakfast was sparse and no one to top up or tent Second day there was one person running around alone and by the time the food was topped up most guests had left The rooms were sub par , damp in the bathroom Lack of plugs and lighting in the rooms Gym is well equipped , the swimming pool is outdated Beautiful location and stuff over all very friendly "

"The room was clean and the bed was comfortable. Fresh towels provided and tea and instant coffee.Shower was in a cubicle in the room itself,so you step out of shower into bedroom, its a very basic ,budget set up.Toilet is separate door. No sitting area only a plastic stool. I was on top floor right next to lift,a little noisy in corridor ,comings and goings and the lift pinging. The room was very warm but as its right on m4 you cannot have windows open as its so very noisy.Heating and cooling is centrally operated so you aren't in control. Truthfully the room was a little run down.Cigarette burns on windowsill, chipped paint and not all lighting was working(complicated switches). Breakfast was cold continental style ,ham cheese croissants ,cereals etc.Was ok. Coffee was nice. Staff all very friendly and helpful, lady on reception said I should have requested a fan.Ill know in future . There was plenty of parking but I had to park quite a distance from door so im glad I didn't have alot of bags. All in all a basic budget hotel in a very noisy motorway.Ok in an emergency but I wouldn't like to stay longer than 1 night."