Hansville Hotels

"The wifi went off the entire week of this reservation due to a power surge, and there's a leak in the kitchen sink. Otherwise, very clean, and the staff is respectable and watches out for guests which I greatly appreciate. The area is a bit far from the city but it's safe and accessible via Link. "

"Clean rooms and great customer service! "

"The staff went out of their way to be rude and dismissive toward me the entire time I was there. None of my requests were approved. None of the issues I reported were resolved during my stay. I was never greeted by any staff members nor was i thanked for staying with them at checkout. They treated me like a complete inconvenience. Maybe I look gross to them or they just don't like my appearance, who knows. I definitely wouldn't because they refused to engage with me. During the stay I reported that the bed was extremely noisy and lumpy. That was never addressed by staff. I reported the noise levels being excessive by both guest and housekeeping, that was ignored by staff as well. Check-in was extremely complicated and confusing. Checkout was extremely dismissive and unfriendly. I wasn't welcomed back by the staff who checked me out nor by the one who gave me my bags after storing them there. He actually, was quite rude. About 4'2", big hair, glasses and huge nostrils. He's extremely aggressive, intense and dismissive. The night staffsaid the same as well regarding him. This created an extremely inhospitable environment. The night staff also explained to me that this particular property prioritizes Hilton Honors tier members and that I was in the bottom tier and that they would not accommodate any of my requests nor resolve any of my concerns. As far the hotel goes, the rooms are cleaned daily and are in decent repair. The halls smell like skunk. Security is lacking"

"Clean room, warm and welcoming staff and well kept property. "

"The room is spacious and clean. The bed is comfortable and I had two deep sleep nights. The breakfast is very good and all my family are happy. If they put a table in the room would be wonderful. "

"There was hair on the edge of the shower and general wear and tear in the unit. I wish there was more cream and sugar for the coffee - I would have had a second cup. Those are the things that didn't go well. On the upside, they let me enter my unit early and leave a little late without charge. The price was reasonable."

"Great place for great price!"

"Rooms were immaculate. There are no refrigerators in the room which seemed odd. The coffee service in the room was a bit lame but there is a great coffee shop attached to the lobby and it opens at 6:30 and you can charge it to your room. The location is perfect especially if you are going to the Neptune theatre for a show. It’s steps away from the Neptune. View of Seattle and the mountains is fabulous. The rooms are appointed like no other hotel room that I’ve been in. Interesting, eclectic yet not cluttered with useless adornments. Art deco. Very comfortable furniture. The beds were very comfortable and the pillows didn’t break your neck. I would definitely stay there again. "

"Nice! "