Punta Cana Hotel Guide - Cana Bay Golf Club hotels in Punta Cana, Dominican Republic.

"The pool was incredibly clean. The staff were all friendly and helpful. We especially liked José at the Sensai restaurant. The food was delicious and there was a large variety to choose from. The beach was very large and sand was soft."

"Our overall stay had some positives, but there were a few major issues that really affected our experience. First, I want to mention that some members of the staff around the resort were genuinely kind and helpful. Housekeeping and a few employees in the common areas were friendly and welcoming, which we appreciated. Unfortunately, our experience at the steakhouse near the buffet was extremely disappointing. The service there was awful from the moment we sat down. Our server clearly did not want to be there and was very rude to our table the entire time. It felt like we were an inconvenience rather than guests. The food was also very poor. The salmon was served completely burned, and overall the meal was one of the worst we had during the trip. Another serious concern was the lack of security in the disco. There was no one monitoring the crowd or checking for people who were clearly overly intoxicated. On top of that, many people were smoking inside the club, and no staff members were addressing it. The environment felt unmanaged and uncomfortable. While parts of the resort and some staff members were pleasant, the poor restaurant experience and lack of oversight in the disco made the stay far less enjoyable than it should have been."

"Love it"

"Had an amazing, relaxing week at the Mirage. The staff made it truly special. The property is beautiful and well maintained. We were able to relax but there was also plenty of fun activities to enjoy when we felt more lively. "

"Overpriced, the staff hardly speaks English, everyone wants a tip for every little thing, and you get tricked into a 90 minute timeshare speech. I thought I was getting a free cabana for a day because they switched rooms on us when we got there, but no, the free cabana was only if you went through the 90 minute timeshare speech. They try to get you at every turn. The food was average to bad, especially the buffet. We were supposed to get the Presidential One suite, but of course, it wasn’t available….even though we booked it 6 months in advance. Just terrible service. They make you wait and wait for a supervisor, just to tell you the same nonsense the regular staff tells you. It’s not worth the price or the headache going to the Royalton Bavaro. I do not recommend at all."

"Everything about this resort was fantastic!"

"B"

"Clean staff. Great workers. "

"The rooms were clean, staff very friendly and helpful, beach beautiful and food spectacular. So many options for activities, food and other amenities. We will definitely be back."