Premier Inn hotels in Hart, Hartlepool

"When we arrived, we were informed there would be no housekeeping in our room as we were nly there for 2 nights, but could ask for extra towels if we wanted them. In our double room, there was only one towel in the bathroom, this had a large orange stain on it. The location of the hotel was good, central. There is car parking, but it isn't cheap. We only had breakfast in the hotel, which was reasonable, on a par with Premier Inn. The decor in the rooms was tired, the bed was comfortable. Bar was expensive and lacked atmosphere, but they happily exchanged my drink when they had served me the wrong wine!"

"You cant use the spa facilities as a guest of the hotel! "

"Internet was fast"

"Class"

"The hotel communal areas were nice, the bar etc the rooms were spacious but mattresses were hard and pillows were hard and uncomfortable "

"Staff were great room was a little disappointing for what was paid for it there was no cold water in shower and unable to turn tv over to a different channel "

"Fast check in room was ready and good. Even with sofa bed open we had plenty of space for family of 4"

"Another very pleasant stay at HGI while visiting to watch football. A very clean and comfortable room that would be on the pitch at the Stadium of Light if it was much closer! Very acceptable restaurant, but beware of inexperienced waiting staff who make up their answers to your queries without appearing to know what the correct answer is!"

"The lady on reception was lovely, her name Larysa and she upgraded my sister and I to a prestige room with dressing gowns, slippers, a king size bed, complimentary drinks in the fridge, chocolate cinder toffee and a coffee machine, lovely touches and thank you so much! "