Hawaii Holidays

staff was helpful, and kind

Close to downtown or what you might call the strip area near the beach. Rooms were clean and well kept. A couple of small issues (toaster did not work, patio door needs adjustment) Parking was good but access was from only one direction. Overall a good stay and would try to book again in the future.

Staff was nice. Location is perfect

It took 2 calls to guest services to get additional towels to the room and they brought us a kettle instead late at night after i arrived from a later flight...they also seemed understaffed overall but property was clean and amenities seemed good - good walking distance/location to Waikiki

The beachside location and ocean view from our room were spectacular. The housekeeping was excellent and the restaurant was great I'd give those elements 5 stars. However the rooms are a 3. The bathrooms are small with little shelf space and no magnifying mirror. The sink area has no door separating it from the rest of the hotel room. The shower/toilet room has a louvered door and no exhaust fan, which is inadequate for privacy and steam/odor removal, and it was tricky to adjust the water temperature in the shower. The only chairs in the room are two straight back chairs around a small table. Dresser drawer space and the closet for hanging clothes are good, as are the refrigerator and safe. Over all, however, the rooms and corridors need updating. And beware of the nearly $100/day in charges for valet parking ($50), Resort Fee ($40) and other taxes and fees.