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"Staff was very helpful, they did know enough English to not make it a high barrier."

"Exceptional, superb, sublime - these are a few words I would use to describe our stay at Hotel Metropolitan Kawasaki. We stayed for a total of 8 nights. The front desk staff was welcoming and helpful to tourists like us and made us feel welcomed and safe. We enjoyed the restaurant, gym, and common laundry area. Housekeeping was the best I have ever experienced - they were prompt, kind, and helpful as well. During our stay we asked for more coffee packets, room cleaning, towels, etc and everything was completed quickly. Every question I had for the front desk about japan, customs, and advice was treated with patience and respectful and positivity (which was super nice for foreigners like us). I can not say enough good things about this hotel. One taller front staff gentleman even helped us with our luggage and getting us a cab when we were leaving for the airport. Thank you! I hope the entire staff as well as their bosses receive raises and are treated well. To the top brass - please take care of them because they deserve it. We will be back."

"staff is helpful"

"Great hotel in a wonderful location on waterfront and 1 block from Chinatown. Staff were helpful and friendly. Wifi worked well. Wonderful views from our ocean view room. French restaurant was good with wonderful views but was a bit expensive and we wanted just a light meal as we had been travelling all day but were unable to select simply a charcuterie board and salad from the starter menu."

"静かに寝ることが出来た"

"Clean room "

"Excellent staff and the view was amazing. The showers are the most outstanding I have ever had staying in a hotel."

"Very nice"

"Breakfast was terrific"