Okura Hotels & Resorts hotels in Yamato, Kanagawa Prefecture

"We didn’t eat at the hotel but there was a lot of options at the train station across the street."

"Chambre très propre, personnel accueillant, emplacement bien car un peu plus loin de la foule, plus loin du métro mais avec le parc en face c’est très bien et calme! Chambre petite mais fonctionnel, nous nous attendions à cette grandeur!"

"Yes"

"The room we had was in great condition upon check-in. Very convenient. We had a 24hr layover and we wanted to explore Tokyo for a few hours and take a quick nap since we arrived at 5am. Would stay at this hotel again for sure."

"The room was clean and decent sized. The staff was very friendly and helpful to two non Japanese speakers. The area is quiet and more of a business district, but it’s a very short walk to Shinjuku station and the surrounding fun areas. We were very happy with our stay. "

"Outstanding hotel and the customer service is beyond!! "

"AC operation satisfactory.. Room cleaning daily outstanding. A big shout out to house keeper from Nepal fort her positive, professional and friendly attitude! Namaste! Before checking out we asked for help from the front desk concerning Airporter luggage pick up. The employee was not knowledgeable about the issue and we were helped to navigate the phone to succeed.. howerever..at one point the gentleman told my wife that usually the customers handle that themselves. I felt that was an inappropriate comment. If one does not know how to help.. one should get someone else to help the customer instead of saying that! Please don't be too harsh on the person responsible. : )"

"Good selection including fresh fruit, continuous supply, nice staff who were very obliging."

"Great location. Right beside the entrance to train station. 7-11, Lawson's and Family Mart all within a block away. Hotel is outside the noisy/busy area but within 15 minute walking distance. "