Yokohama Hotel Guide. Hotels in Isogo, Yokohama, Japan

"I booked the Knot for my brother and my mom on their trip to Japan. Their trip was broken into three parts - I booked the Knot for their initial stay and at the end of their Japan tour. On the initial stay - they had rave reviews. The food, stay, etc. exceeded their expectations. However, the bathroom in the room has a step and this was at times challenging for my mom who has mobility issues. Other than that, they loved their stay. The issue was their last leg of the trip. When they returned to the hotel they had a new room. My mom described this room as a makeshift closet - dusty, dirty, small and noisy. It is interesting because I paid a greater amount for this night as it landed on a weekend but it made their overall experience terrible and they left feeling they would never go back again. It is really unfortunate because I think it depends on what room you get and clearly that’s a Wild card. "

"Rooms do not have closets, iron, ironing board, English speaking TV, Coffee maker was "Drip" that a little bag hangs on the side of your cup, No exhaust fan in the washroom, inadequate lighting in washroom, our "Queen" bed did not allow for walking to far side of bed at the window, buffet breakfast was adequate and the price for the room was very high but the location to the airport was very good. We only stayed for 2 days and 1 night - would not recommend long stays"

"Exceeded expectations -- location was perfect and staff members very polite and helpful! Breakfast was so delicious with great selection. The property was also helpful with transferring our luggages to our next destination seamlessly. Will definitely stay here again when we come back to Japan :)"

"The beds and the pillow are uncomfortable but everything else is top tier "

"Small room but comfortable bed great breakfast including friendly staff nice area close to metro’s "

"The room was clean and very spacious. The amenities were restocked every time the room was cleaned.overall good experience."

"Rooms were very clean. But they do need new carpet and new plumbing fixtures, but all in all a very good place to stay."

"The pool access is a paid service and it was not in booking details. The hotel room was cleaned every 3 days which I do appreciate although the rooms can be bigger for the pricing we were paying for. On days when room cleaning service is not performed you still get clean towels. Laundry access only have 6 washers and dryers and honestly it was pretty expensive as they weren’t huge washers. Staff were friendly and they offer luggage storage before check in and after but one thing I didn’t like was when they charged for making domestic phone calls and did not write that explicitly. The staff can be more engaging and help with bookings during our stay as we wanted to book oil massages and made us call ourselves even though there was a language barrier. The other hotels we stay at performed these practices in which we believe are actions of above and beyond. "

"Did not use laundry service, good shops locations. Bathroom not senior friendly, needs walkin showers"