Stoke-on-Trent Hotel Guide - Hide And Speak Maze hotels in Stoke-on-Trent, United Kingdom.

"Wheelchair accessible, clean room, great staff and wonderful breakfasts!!"

"Great staff, lovely room, great facilities and dogs were welcome "

"Great low price. The rooms are dated and in need of renovation, but they are clean"

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe. "

"Stayed for 3 days n l must say the beds are super comfortable,the toilets always clean and the rooms where so clean as well would book again "

"My stay was amazing and lovely "

"Dirty unsafe not as described"

"The property was alright itself. host needs to set correct checkin times. when I booked it said 11am but when we arrived host said 3pm. He did let us in, but the initial back and fkward was not something I really needed: especially after a long trip. When it comes to communication I was lacking. I didn't have any check in information sent before arrivak, and when I tried sending him a message through hotels.com I still haven't had a reply till date. Checkout information was also missing so had...

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

"I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. "

"Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. "

"Lovely staff. Generally,the hotel and rooms require modenising. "