Stoke-on-Trent Hotel Guide - Willow Maze hotels in Stoke-on-Trent, United Kingdom.

"All okay with staff breakfast and bar but room size was too small and double bed size not enough for two adults"

"Brilliantly located for visiting the potteries! Breakfasts were fantastic and highly recommend an evening meal as well "

"Really disappointed with my stay for the price. Really poor room, breakfast was awful and had to pay extra for parking - which i was emailed about the night before my stay and price stated (£6) was incorrect. I paid £7.40 for parking for less than 20 hours. "

"Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk."

"Great house and host! This was our first time going to Europe, so I had a lot of questions. Lisa always replied very quickly and was patient with all my questions.The house was beautiful, very clean, and the neighborhood was very safe. We had everything we needed as far as towels, dishes, etc. Everything was close enough to Uber or walk. There's a great little breakfast place right around the corner.There were a few things we had trouble figuring out, but it turned out just to be differences between American houses and houses in the UK. Lisa was very helpful helping by leaving detailed instructions for the appliances and getting around.Coming from the US, we had been traveling overnight with 2 special needs kid for several hours and was worried the check in process would be difficult. Everything was perfect and easy! We plan to go to England every year and dispite the fact that it's further away from my son than we were hoping, we will absolutely be staying here again. "

"We had a wonderful stay at this lovely cottage. Everything was spotless and beautifully presented, and the heating was already on when we arrived which made it feel instantly welcoming. The host communicated brilliantly throughout and made everything very easy. The cottage had every amenity you could need, with thoughtful touches like coffee, tea, biscuits, milk, and even board games. The location was perfect as well, right next to the pub. We wouldn’t hesitate to stay again!"

"Clean tidy house, good location for us, massive TV, host always quick to answer questions"