Hollins Hotels

"Poor service and awful place."

"They did not honor the pre paid booking with Hotels.com. Said they didn’t have any more rooms at that price. Claimed that Hotels.com regularly overbooks. I’ve been traveling a lot lately and this was the first time I ran into that. They gave me a different (cheaper) room with no compensation back. Facilities are old, cheap, and not maintained well. Bathroom fixtures are old, cheap, and loose. Old carpet was stained and tile grout needed cleaning."

"Was nice"

"The hotel is located next to a very popular bar. We stayed there on a Friday and Saturday night in April and our entire family was awake from midnight until 2:30am as the bar outside was too loud. Do not stay at this hotel, we were on the 4th floor and couldn't sleep for hours. Absolute disaster."

"The rooms were really nice"

"Everything was pretty fine "

"The hotel is old feeling. Still has a tub with cracks. The back of the office chair covered in dust. Food preparer at breakfast used his bare hands to place cups after cleaning the trash can with no gloves and did not wash hands in between. One of the beds smelled of urine."

"I accidentally booked last minute for the wrong day (landed after midnight) and the staff worked with me to make sure it was all ok. Lovely quick stop before getting on the road again. Nice safe stop off 81 without having to go into Roanoke proper."

"Very convenient location minutes off of I 81. Unit was very clean, hotel was well-maintained. The breakfast was fresh and plentiful . Coffee was excellent. Staff was very friendly and very helpful. Would recommend a stay here!"