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"Great staff"

"Booked this for a work trip, the staff and room were exactly what I've grown to expect from a Hilton run hotel. Room was clean and when I had an issue with my room being 80 degrees in the middle of the night the staff quickly moved me to a new room. If you stay enough you'll eventually have an issue with a room it's inevitable, but the staff handled it perfectly. "

"Clean rooms, kind and happy staff"

"Complete failure by the front desk staff. Booked a room at 9:00 pm for late arrival. Arrived at the hotel and they were overbooked and there was no room available after I paid (non-refundable) through Expedia. Staff said there was nothing she could do. Absolutely refused to do anything for us. I called Expedia, who needed to confirm with the hotel before trying to cancel and book another room - front desk refused to answer the phone to speak with them for over an hour. At the same time, police were in and out arresting 2 people due to guns being displayed in their room. It was a crazy awful experience."

"The floors tile all of it wasn’t mopped and the counter was sticky the lamp only had one working light in it and the pull out bed had alot of crumbs in it "

"Elevator and Halls smelled of Marijuana and cigarette smoke. People hanging out in staircase landings, and outside door latches were tapped open, so anyone can wander in at any time. I talked to person on duty, that stated they know these things, but cannot do anything about it. I made sure our room door was locked, security bolted, and jammed a chair under the handle for good measure. In the morning, I talked to the daytime supervisor, whom said that she wasn't aware on these issues. Then, I suggested a group that may possibly be responsible for the issues, and the supervisor said, " No, it's not them." Telling me that she had this issue previously, and knows who it is. But, she was unaware?!?!? "

"I had to cancel reservation at the time of check-in because their pool and hot tub were closed- for 3 weeks! I had to find another accommodation same day. Would’ve been nice to get a call ahead of check-in to inform me of the facilities being closed. "

"Room was very clean, robe holder on the wall was broken but it wasn't a issue. Staff was very friendly and the pool and hot rub were nice and clean."

"Staff were very courteous "