Honaunau-Napoopoo Hotels

"Everything better than we could have imagined "

"Great location to town and was so nice being right on the waterfront. Place was nice inside and had all the things we needed. "

"Pool was not open because of the storms. Room was nice. Minimal TV channels."

"The pool was closed after there was no longer a reason for it to be. Check-in took a very long time, and even then, I wasn’t checked in successfully, so other guests got access to my room and my keycard got deactivated. I then had to wait in the long check in line for another 30 min to gain access back to my room. The walls were also thin. Not what you’d like from a hotel that costs so much. "

"Great property, beautiful pool, areas of the complex were empty. - Just hope they do not put you next to an area that is under construction. Checked in for three nights. Literally next to construction happening between 9 and 5 am. Not just banging, but pretty much non-stop hammer drilling the entire day. When asked for a chance to move, was told nothing is available. Why would you put a customer literally one floor above the work area? No discount offered no other sorry offered - full price. If it was not prepaid i would have left. "

"Approached the front desk to ask if they had a room for 4 stranded travelers. We were asked bruskly what flight had been canceled. We explained that we were kamaaina and we were stranded because the road had been closed between kona and ocean view. We were once again told bruskly that she had a room available, but we didn't qualify for stranded traveler.And they did not accept walk in business.So we would have to book a full price room online only. So much for aloha! Ended up paying close to seven hundred dollars , including an outrageous forty dollars for parking! The facility and the room itself was more in keeping with a two hundred dollar rate. After checking in and then being misinformed about dining facilities for that evening and the next morning, we went to the drive through fast food joint and headed to our room for the night. All in all, marriott ended up adding insult to injury that stormy evening."

"When I arrived, no one was there. I walked around the property yelling “hello?” for about ten minutes along with calling the number with no response. "

"Nice pool, used it once. Clean, large condo with well equipped kitchen. Large balconies."

"no ocean view , there was a hot tub but we did not partake"