Puako Hotels

"Most amazing location and property. Very accommodating and happy staff"

"The room was immaculate as was the service provided. Please don't forget to let the front desk know about the included breakfast you may have purchased with Expedia. They happily refunded me when I forgot to ask which was nice. The views provided by the hotel were incredible. Would've happily stayed in the vacation village my entire stay!!!! Side note..... night Security (tall female short hair with glasses) was so incredibly rude. She kicked out my family and myself out of the pool area because we didn't have our wristbands. (we weren't wearing them because we were staying for 5 days and didn't want to be uncomfortable ) The security woman was so unforgiving and brutal with us. Her demeanor alone made us all second think a return stay. However, it's our annual trip destination and we have had many great experiences in Waikoloa. I only wish someone would remind that woman to treat people with kindness and understanding because we select Waikoloa to relax, have fun and enjoy our stay and not to be at the mercy of unfriendly, annoyed disgruntled staff, "

"Amazing experience! Highly recommended this resort!"

"Spotless room, great service, amazing hotel totally worth"

"The room was great and the resort in general had amazing amenities."

"We enjoyed our stay. Room was clean, property well kept, staff were helpful and friendly."

"Amazing vacation at an equally amazing resort. Would be back at the earliest chance we get. The staff, service, food, amenities, location, value all above and beyond expectations. Fantastic place to enjoy the Big Island. "

"An amazing location and in my mind the most beautiful hotel in the world. Been going there since the 70s. The staff and food isnt quite up to what ths hotel deserves, but still good, i understand the limited pool of workers to draw from. But just outstanding!!"

"Fantastic place to stay! "