Gatlinburg Hotel Guide - Iris Theater hotels in Gatlinburg, United States of America.

"I hate to be this guy but my stay at this hotel was very disappointing. The room was not clean upon arrival, which immediately made me question the overall standards of the property. On top of that, both of the pools were closed without any prior notice, which was one of the main reasons I chose this hotel in the first place. What made things worse was that the actual location did not match what was advertised online, making it inconvenient and misleading. To make matters worse, the actual location did not match what was advertised online, which felt misleading and inconvenient. If you’re planning to book, make sure you pay close attention to the “Village” location—they do not show pictures of this smaller property, which can lead to a huge surprises. Especially when taking your children on spring break. "

"Room was large and very nice including the bathroom. Love hearing the water in the creek."

"Great views and loved the hotel. Bathrooms and beds very clean- rooms were nice. Restaurant nice, pool and location were great. Walking distance to everything. Only bad point was the bar. Bar had the worst staff and service I have ever experienced. Completely incompetent bartenders."

"Breakfast was good. Same menu all days but good for family "

"Great location in Gatlinburg! Room was dated but clean enough. Staff was very friendly. "

"Overall great stay"

"Everything was great and we love staying here! Only thing that we were disappointed with was that the parrots, Holly and Rita, were no longer there which we always loved to see. But we love the location and everything about the resort and this will be where we always stay. "

"Didnt see anything except the bathroom door on backside was nasty covered with hairs"

"Everything about this hotel is awesome the food at the Vista Grill was a 10/10, the coffee bar was awesome, and the views from our balcony were phenomenal!!"