Gatlinburg Hotel Guide - Sugarlands Distilling Company hotels in Gatlinburg, United States of America.

"This hotel was amazing. A must stay!! You will not be disappointed. I will definitely be back. "

"We love our stays here. Staff is wonderful, rooms are always clean and comfortable."

"Very clean. Only issue we had was the elevators smelt like paint. It was horrible. Smelt like they painted with a oil based paint. I will definitely be back here. Also they do not charge a 250 deposit. They just need a card on file for damages. Also they need to make it know that the parking garage is where you're supposed to park not park behind what would be the office. The office is actually down the street on the left. Thats where you check in. Other then that the room itsself was perfect "

"Room was very nice. Could use some new sheets. View from the balcony was of a mountain side and pretty. Fireplace and large jacuzzi were very nice. Will definitely stay again. "

"We had great time at this hotel. It’s very close to Parkway and you can walk everywhere instead of driving in the traffic. Also, you can get to the hotel using backway to avoid traffic coming and going. There’s a pancake house just few minutes away and it was great homemade food. The hotel was very pretty during holidays. The staff and front desk were very nice and helpful. The pool was great with separate area for kids vs adults. We didn’t eat buffet breakfast but did order breakfast from their menu and it was great. Also, their restaurant for lunch or dinner is good too. We had pizza. It was never crowded so we never had to wait for a table. The only negatives were WiFi was hit or miss on the tablet but it worked great on our phones. Also, we were on the 5th floor and only one elevator went there (the side one) and lobby one only went to the 4th. It looked like because of decorations on top of elevator. We had a great view from our balcony on a Gatlinburg, space needle and mountains. I wouldn’t suggest getting pool side rooms since it’s very loud there with pool and people constantly being there. We grilled outside and had seen a bear on a property coming by, great experience. Also, lots of parking and we never had issues with parking even during busiest weeks of the year. "

"Everyone was very friendly and the room and hotel were spotless. Would live to stay there again"

"All the above"

"Great"

"Excellent customer service, I recommend it 100%."