West Palm Beach Hotel Guide - Ironhorse Country Club hotels in West Palm Beach, United States of America.

"Clean room"

"We found a large cockroach in our room, they did switch our room for us."

"Rooms were nice, love the continental breakfast each morning. Friendly Staff."

"Really nice area for breakfast"

"Breakfast was amazing, rooms are spacious, and the hot tub was actually hot. 10 out of 10 recommend."

"Yes"

"I am writing to formally document and share my experience during a 14-day stay at InTown Suites Extended Stay West Palm Beach, which was deeply unsatisfactory and warrants immediate attention from management. Due to an emergency situation, we had limited lodging options and were required to remain at this property for an extended period. Unfortunately, the conditions we experienced throughout our stay were unacceptable. At check-in, we were informed that because we had a service dog, we were required to stay in a specific room designated for guests with dogs. This practice raises serious concerns regarding compliance with the Americans with Disabilities Act. Service animals are not classified as pets, and restricting guests to certain rooms on this basis is inappropriate and potentially discriminatory. Additionally, the room presented ongoing sanitation issues. We encountered well over a dozen roaches during our stay, despite maintaining a clean environment with no food debris. This indicates a larger pest control issue that was not properly addressed and made the room unsuitable for occupancy. Furthermore, the condition of the property does not align with the images and representations provided online. The advertising is misleading and does not accurately reflect the actual state of the accommodations.Given the length of our stay and the conditions we were required to endure, this experience fell significantly below any reasonable standard of hospitality."

"Amazing place to stay for work and fun!"

"Great spot will keep this in mind for family and friends!"