Saitama Hotel Guide - Iwatsuki Castle Park hotels in Saitama, Japan.

"Super "

"AC was good. Bar was great. Staff were excellent! "

"The room was clean and had a lot of amenities, however it was missing a USB plug for charging your phone. The staff was not very friendly and there would be 4-5 of them behind the desk and would never ask if they could help you. I stood I front while they all talked to each other for about 5 min before I had to interrupt them. Also, the elevators are incredibly slow so plan for that. Wish they had certain elevators for different series of floors. "

"We stayed in 3 other hotels during our trip and this was our least favorite. It was a step up from Motel 6. There was garbage left in the room from a previous guest next to the bedside table, I didn't like the bathroom and it just seemed like too much outdated items in the room for its size. Cleanliness needs major attention - the furniture also had spots and they should toss the slippers - old and questionable."

"Was really disappointed in this hotel when we arrived as the pictures are very different to what the rooms actually look like. The area isn’t exactly family friendly either considering it backs onto the strip of red light clubs. We stayed for 6 nights and our room wasn’t cleaned. Towels had a bad smell. The staff were friendly and helpful which was one of the few good things it had going for it. Overall was disappointing and would not recommend."

"The room was clean and not too far from the main train station. Plenty of places to eat good food and had no issues checking in or out."

"Beautiful hotel, very comfortable room and quiet neighborhood which I loved. Excellent location, the train station is only a 5 minute walk away, the hotel provides toiletries and tea and coffee. were amazing and the staff superb. Will definitely stay here again for sure whenever I visit Tokyo. Definitely a 5 + star hotel "

"Breakfast was good, staff was courteous "

"Everything was excellent, they also help me very well on my forgotten items."