Oakland Hotel Guide - Jack London Square hotels in Oakland, United States of America.

"I have contacted this place multiple times. I would like my refund. Horrible condition, nothing like the picture"

"Awful. "

"My dad and I both enjoyed our breakfast at the restaurant in the hotel. The staff were very friendly, attentive, and prompt. The food was good. I did really like how the parking elevator was attached to the hotel. It was very easy to park overall I would recommend this hotel."

"We were in a 3rd floor room. I believe we were level with the Dance Club next door. The club sounded like it was literally on the other side of the wall! It was so loud. I could hear the DJs muffled announcements. The club closed at 2 a.m! The bass beat lasted until 2 am. The hotel said there is nothing they could do as they tried "calling the police", complaining, etc. Of course it is a private business. You cannot call the police on them for being loud when it is a dance club. BUT what Hilton could do is not put people in the rooms where it is the loudest OR you could pay to have the loudest rooms sound-proofed. It is not the first time I have stayed in a hotel near a club, reception hall, or theater. The difference here is that Hilton did no sound proofing of the rooms AND then sells them to unsuspecting customers. I couldn't fall asleep until after 2 a.m. and then had to get up early. It was terrible. I am sure that was not the first time they had to give some unhappy customer that same, We've tried everything excuse. Of course, no refund was offered."

"Breakfast was terrible And the curtain was not working and after one day they fixed it "

"They have thought of everything! Games, pool table, fitness, fire pit, swimming pool, spacious rooms well appointed."

"This hotel was filthy, holes in the sheets, broken toilet door, air conditioner so dirty it couldn’t be used. Entire property smells strongly of cannibis. "

"Our stay was OUTSTANDING in every way!! The room was spotless and well well-appointed, bed and bedding were luxuriously comfortable, all electrical and plumbing equipments looked and operated brand new, the grounds and parking lot are clean, well-lighted, well-marked, and easily accessible. The Staff was welcoming, friendly, helpful and understand "hospitality". Its location along the yacht basis is wonderful; we walked the entire mile sidewalk. We will definitely visit there again."

"F orgot to let you know one tv remote was not working or batteries ran out. Other tv worked fine."