Rome Hotel Guide - JoyVillage Roma hotels in Rome, Italy.

"The buffet was amazing!"

"Wonderful hotel. Beautifully decorated. The staff was extremely helpful. Looking forward to returning again next year. "

"Food was pricy for the quality, asked for ice bucket dint receive and had to call the next day again to ask for it then was given bucket by very rude staff like I was inconvenient for asking for ice "

"Loved it"

"Booring kids had nothing to eat egs where not good "

"Rooms were great, very close to transit. Staff was lovely and very helpful. The food was great at the restaurant. Would 100% stay again, we came from Canada and felt very welcome."

"Good "

"Excellent Accommodationa"

"Our stay at Hilton Rome EUR La Lama was largely excellent. The hotel is beautiful, modern, and well maintained. Michael, the valet on duty at arrival and departure, was outstanding and provided truly professional service. Unfortunately, a serious incident on April 23, 2026 overshadowed our experience. An evening valet/bell staff member dropped my husband’s leather bag in their storage room, damaging his MacBook Pro and Aura device. The total damage exceeds $2,100. We immediately reported the incident and completed all required insurance forms. However, it has now been over a week with no response from management. Calls and emails have gone unanswered. This has gone beyond property damage. My husband relies on his equipment for work and is now incurring lost wages due to the delay. The lack of communication and accountability is unacceptable for a Hilton property. We hope this is resolved promptly, but if not, we will be forced to escalate the matter further, including legal action if necessary."