London Hotel Guide - Keats House hotels in London, United Kingdom.

"Nice and clean, good location , friendly staff. Didn’t have breakfast but might next time!"

"Great location and helpful staff."

"Just an incredible hotel. "

"Was not offered a menu, not spoken to by any staff member. Not impressed at all."

"Yes"

"Great team providing support, from check-in through to check-out, they could not have been more helpful and considerate. We were really pleased with the hotel and the whole stay. "

"We had booked a suite and there was three of us . The mini bar was empty there was no bedding or towels for our other guest . We did get them after asking . The hotel has reduced what it offers guests in the executive lounge and allows children . There was no extra America in the bathroom . Mini bar was empty . There was no record player or guitar in our suite and the view was and external view . So overall not worth it anymore "

"Very friendly staff , clean room , good breakfast, easy location to get around london"

"Really quite abysmal. The single rooms are like small cabins on the fifth floor. The heat in my room was unbearable throughout the day and night and the aircon would blow hot air at a setting of 13 degrees. The window was wooden and single paned so all the noise of the traffic could be heard, especially as one of the windows locks didn't work. The bathroom was very, very small. Even the small details were not done right; like the soap provided in dispensers which leaves a film residue on your hands. Another member of my travelling party had bugs in their bed and had to be relocated. Other than the hotels location and responsiveness of staff, there is nothing else positive to say. "