Property entrance

Reviews of Kosmopolita Rooms

3 out of 5
Kosmopolita Rooms
ul. Dluga 29, Kraków, Lesser Poland

Reviews

8.2

Very good

Rating 10 - Excellent. 205 out of 589 reviews" "
Rating 8 - Good. 261 out of 589 reviews" "
Rating 6 - Okay. 97 out of 589 reviews" "
Rating 4 - Poor. 22 out of 589 reviews" "
Rating 2 - Terrible. 4 out of 589 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service
Central
Stayed 4 nights in Apr 2024
Response from Kosmopolita's Management on 24 Apr 2024
Dear Pauline, thank you very much for your stay and feedback.

10/10 Excellent

Imogen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy cheap stay over NYE in Krakow. 10 mins walk to main square, supermarket next door - easy. Standard 3 star security good and didn’t come into any issues
Stayed 2 nights in Dec 2023
Response from Kosmopolita's Management on 9 Jan 2024
Dear Imogen, thank you for your stay at Kosmopolita Rooms & Apartments. We appreciate your feedback. We will be glad to see you again. You are always welcome:)

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. The area is right on the edge of the centre of town and so is ideal for any traveller. The staff were superb and the instructions to access the property, after check-in had closed, were brilliant. It is a traditional Polish hotel and gives you everything you could possibly need, at a very competitive price
Stayed 5 nights in Dec 2023
Response from Kosmopolita's Management on 9 Jan 2024
Dear Darren, thank you very much for your stay, kind word and feedback. It was a pleasure to host you and we invite again:)

10/10 Excellent

Carla

Stayed 3 nights in Sep 2023
Response from Kosmopolita's Management on 13 Nov 2023
Dear Carla,many thanks for the highest note! We hope you had enjoyable and memorable stay with us!Regards,

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to town centre was great. The communication before and during our stay was great. Friendly staff. Room was clean and tidy. Breakfast was mostly continental with salad. We would stay here again.
Stayed 4 nights in Oct 2023
Response from Kosmopolita's Management on 24 Oct 2023
Dear Stephen,we are very happy to read all Your kind words and compliments! We do hope we will have chance to host you again!All the best,

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value & Great Location,
Nice hotel, comfortable basic room, spacious, fantastic breakfast options, excellent location for Centre and Railway Station. Shame the TV only provided Polish language channels, but overall, good value and would visit again.
Stayed 3 nights in Oct 2023
Response from Kosmopolita`s Management on 14 Oct 2023
Dear Darren,we are very grateful for Your stay in our hotel, and we are so thankful for Your compliments and kind words. We hope You had wonderful time in our city!We would be happy to host you again in the future!Regards,

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and clean, in a great location. A little bit noisy during the night depending on the position of the room (ours was facing the street). Still, I totally recommend this hotel.
Stayed 2 nights in Sep 2023
Response from Kosmopolita`s Management on 19 Sept 2023
Dear Pablo, it was a pleasure to host you. Thank you for your stay and feedback. You are always welcome.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kosmopolita, great value and helpful hotel
Our stay at Kosmopolita rooms was brilliant, they were so helpful throughout. I highly recommend the hotel. It was close to the beautiful old town but far enough away so it wasn't really busy. I can't say enough how helpful the staff were, they booked us taxis without hesitation. Very competent people. The only downside is that the breakfast dining room is too small. It was cramped at times. Thank you though Kosmopolita!
Stayed 5 nights in Aug 2023
Response from Kosmopolita`s Management on 25 Aug 2023
Dear Paul, thank you for your stay at Kosmopolita Rooms & Apartments nad your feedback. It was a pleasure to host you and we invite next time.

10/10 Excellent

Jeremy Robin John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was located approx 15mins walk from Krakow market place. There was a mini kitchen with fridge sink and dual hot plate but we only used the fridge. There are number of nearby restaurants serving typical polish cuisine 5 mins walk away in Slowkowska street. Breakfast is available in the hotel and it is a buffet style breakfast. Small bread rolls, meat slices , cheese,cereals, yoghurts etc and pastries the type change daily. If you want to arrive by train, the main Krakow station is approx 15 min walk in the Galeria Krakowska shopping mall. If you arrive after 8pm make sure you tell Kosmopolita and they can give you a code for the entry door
Stayed 3 nights in Jul 2023
Response from Kosmopolita`s Management on 9 Aug 2023
Dear Jeremy Robin John, thank you very much for your stay at Kosmopolita and your lovely feedback. It was a pleasure to host you and we hope to see you again. Remember you are always welcome :)

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location accessible to all main attractions all in walking distance Staff very friendly and helpful Breakfast was good
Stayed 4 nights in Jul 2023
Response from Kosmopolita`s Management on 2 Aug 2023
Dear Kara, thank you very much for your stay and feedback. It was a pleasure to host you and we invite again:)

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Good location - short walk from train station and the old town.Very comfortable room in a lovely period building. Spacious en-suite bathroom. Good breakfast. Would definitely stay here again.
Stayed 2 nights in Jul 2023
Response from Kosmopolita`s Management on 13 Jul 2023
Dear Patricia,we are very grateful for your kind words and all the compliments! It was pleasure to host You here with us!Regards,

10/10 Excellent

M O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfasts
Comfortable, clean and close to sights. Quiet location. Very good breakfast choices including healthy salads, egg and fish dishes, and fruit.
Stayed 4 nights in Jun 2023
Response from Kosmopolita`s Management on 26 Jun 2023
Dear MO, thank you very much for your stay and lovely feedback. We do our best to make our guestsstay comfortable and healthy :), so we are glad that you appreciated our breakfast. We wish you all the best and we invite next time.

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
very good and more than reasonable priced
Stayed 4 nights in Jun 2023
Response from Kosmopolita`s Management on 26 Jun 2023
Dear Sebastian, we are glad that you have chosen our property and enjoyed your stay. Thank you for your feedback. It was a pleasure to host you and we invite again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобное расположение, недалеко от парка Плянты, пройдя который выходишь на Главный рынок, у улицы с трамваем, но шум не мешает. Хороший разнообразный завтрак.
Главный рынок
Номер
Номер
Stayed 3 nights in Jun 2023
Response from Kosmopolita`s Management on 16 Jun 2023
Dear Sir or Madam, thank you for your stay and feedback. Remember you are always welcome :)

8/10 Good

Lewis

Stayed 2 nights in Jun 2023
Response from Kosmopolita`s Management on 4 Jul 2023
Dear Lewis,many thanks for Your note!We hope You had wonderful time in Kraków!Regards,

10/10 Excellent

Tetyana

Stayed 1 night in Jan 2023
Response from Kosmopolita`s Management on 1 Feb 2023
Dear Tetyana, thank you very much for your stay and feedback. It was a pleasure to host you. We invite again.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Really enjoyed my stay here. Location was ideal....just a short stroll away from Old Town. Excellent value accommodation with very adequate breakfast available. I'd happily stay here again
Stayed 5 nights in Oct 2022
Response from Kosmopolita`s Management on 3 Jan 2023
Dear Sir, thank you very much for your stay and feedback. We are glad that you enjoyed your stay at Kosmopolita. We invite again:)

8/10 Good

LEYLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price/quality ratio
First of all the hotel was very reasonably priced and the breakfast was good. Staff was friendly and helpful. You can walk to the train station and to the old town easily. There wasn't so much noise from the street that was described in the previous reviews. The bathroom wasn't super new but it was ok and it was good to have towels packed. You should consider the amount you paid. The cups, glasses in the breakfast room can be cleaner. Overall I recommend this hotel 👍
Stayed 1 night in Nov 2022
Response from Kosmopolita`s Management on 1 Dec 2022
Dear Leyla, thank you very much for your opinion. We appreciate it. Thank you veru much for your stay and we invite next time:)

10/10 Excellent

Tetyana

Stayed 1 night in Sep 2022
Response from Kosmopolita`s Management on 4 Oct 2022
Dear Tetyana, thank you for your stay and feedback:)

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and understanding. The location is very near to the main attractions and thus can save first comers to krakow lots of time.
Stayed 1 night in Sep 2022
Response from Kosmopolita`s Management on 20 Sept 2022
Dear John, thank you for your stay and feedback. We hope see you again:)

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Disappointed
Room was at front of building so constant noise until about 0300 in the morning. Asked for room to be serviced as we were there for 7 days. Towels replaced but bed sheets were not. Floor tiles in bathroom cracked and a large crack in the bathroom sink including electric sockets hanging off the wall. After the 3rd day we stopped going down for breakfast and just went down town as breakfast was not very good. It served a purpose but overall very disappointed. Reception staff were very nice and helpful.
Stayed 7 nights in Sep 2022
Response from Kosmopolita`s Management on 20 Sept 2022
Dear Guest, we are sad because of your unpleasant stay. We are very sorry for any inconvenience. We hadt a chance to make your stay better, because you didnt complain during your stay. We understand that you wont come back. Anyway we thank you for your stay and we wish you all the best.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to see a small corner of the room equipped with basic cooking utensils and washing basin - a definite plus if any guest needs to make some hot meals in-room. The free breakfast is also enjoyable.
Stayed 1 night in Sep 2022
Response from Kosmopolita`s Management on 20 Sept 2022
Dear John, thank you for your kind opinion and your stay. it was a pleasure to host you. We invite again:)

10/10 Excellent

Imre

Liked: Property conditions & facilities
Best choice for 2 nights
It’s a nice hotel with great breakfast in the middle of the city. The staff was friendly and helpful. Only the bed was not comfy, too soft for me.
Stayed 2 nights in Aug 2022
Response from Kosmopolita`s Management on 5 Sept 2022
Dear Imre, thank you very much for your stay at Kosmopolita and your feedback. It was a pleasure to host you. We invite next time:)

10/10 Excellent

Norbi

Stayed 2 nights in Jul 2022
Response from Kosmopolita`s Management on 25 Jul 2022
Dear Norbi, thank you very much for your feedback and highest rating:) It was a pleasure to host you. We invite again.

10/10 Excellent

ngai ming

Stayed 1 night in Jul 2022
Response from Kosmopolita`s Management on 18 Jul 2022
Dear Sirs, thank you very much for your stay and feedback. It was a pleasure to host you. We invite again.

6/10 Okay

Lonnie

Liked: Staff & service, property conditions & facilities, room comfort
The staff was VERY helpful and accommodating.
Stayed 2 nights in Jun 2022
Response from Kosmopolita`s Management on 18 Jul 2022
Dear Lonnie, thank you for kind words and stay at Kosmopolita. We invite again:)

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2022

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay a little noisy as on main road but overall great
Stayed 4 nights in Nov 2021
Response from Kosmopolita`s Management on 29 Nov 2021
Dear Jenny, it was a pleasure to host you:). Thank you for your feedback. We have a few rooms faced to the backyard which are quiet. We invite again:)

10/10 Excellent

Marko

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, my experience was very positive. I booked another night.
Stayed 1 night in Nov 2021
Response from Kosmopolita`s Management on 23 Nov 2021
Dear Marko, thank you very much for your feedback and highest rate:) It was a pleasure to host you. We wish you all the best and invite again.

8/10 Good

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent thanks
Hotel was very clean and the staff were aware of covid 19 which made me feel safe because of my age
Stayed 4 nights in Oct 2021
Response from Kosmopolita`s Management on 8 Nov 2021
Dear Liam, thank you very much for your stay at Kosmopolita and feedback. The cleanliness and safe stay of our guests is very important for us, so we appriacite your opinion. We wish you all the best and we invite again:)

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Kosmopolita Rooms & Apartments on 16 Jul 2021
Many thanks for such high note!

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020
Response from Kosmopolita Rooms & Apartments/ Manager on 21 Oct 2020
Dear Joanna, Than you for your feedback. It was a pleasure to host you. We invite to Kosmopolita next time:-)

8/10 Good

Verified traveller

Stayed 9 nights in Aug 2020
Response from Kosmopolita Rooms & Apartments on 18 Sept 2020
Many thanks!

10/10 Excellent

T&D, Carson City/Wrocław

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omyłkowo zapłaciliśmy za śniadanie, a z racji tego, że jesteśmy na diecie wegańskiej (bez produktów odzwierzęcych), pogodziliśmy się że stratą pieniędzy. Rano jednak czekała na nas niespodzianka w postaci świeżo przygotowanego śniadania z produktami kupionymi specjalnie dla nas - ogromny plus dla obsługi hotelu za zrobienie czegoś, czego wcale nie musieli robić, gdyż zapłacenie za śniadanie to był nasz błąd. Kolejnym plusem jest oczywiście lokalizacja, a ponadto czystość, estetyka oraz ekologiczność hotelu. Pobyt oceniamy 10/10 i na pewno jeszcze tam wrócimy. Pozdrawiamy serdecznie wszystkich pracowników i dziękujemy za tak profesjonalne i życzliwe zachowanie ❤️
Stayed 2 nights in Jul 2020
Response from Zespół Kosmopolita on 27 Jul 2020
Szanowni Państwo, jest nam niezmiernie miło czytać te miłe słowa. Cieszymy się, że mogliśmy pomóc i umilić Państwu pobyt a tak pięknie napisane podziękowania to dla nas najlepsza nagroda. Pozdrawiamy serdecznie i zapraszamy w przyszłości!

10/10 Excellent

Emma, Liverpool

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean rooms. Staff friendly. Fab location
Stayed 3 nights in Feb 2020
Response from Kosmopolita's Management & Staff on 20 Feb 2020
Dear Emma, many thanks for such kind words from You! We hope You had wonderful time in Kraków! Regards,

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 5 nights in Dec 2019
Response from Kosmopolita's Managment & Staff on 11 Dec 2019
Dear Anonymous, Thank you for the feedback. We would love to know what else could we provide at our service to improve the quality of it. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location we were able to walk right from the train station maybe 15 mins that made it easy and the town square is just 15 mins from the hotel so to us it was the perfect location. The front staff was so helpful i had wallet and phone stolen days before so when we can to check in they allowed me to use the computer to print up info and get myself organized again. The rooms are really big we had 3 people with tons of room. The breakfast was really good and lots of it and tons of choices everyone was happy. We had a room on the street it was busy with traffic of people, horses and carriages at night and buses but we actually enjoyed all the sites and sounds.
Stayed 3 nights in Oct 2019
Response from Kosmopolita Management & Staff on 11 Dec 2019
Dear Anonymous, Thank you for sharing your feelings about your stay at our hotel and of course thank you for the high note! It was a pleasure to host you with us. Kind regards,

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Short break
The rooms were ok but the cleaning not the best bathroom not cleaned in 5 days but fresh towels everyday was woken up at 6 every morning as the room was next to the cleaners cupboard and we could hear the breakfast room too the reception was great booked our trips and give plenty of info the breakfast wasn't to our tasting only had a cuppa on the hole it was so so but great value for money
Stayed 5 nights in Nov 2019
Response from Kosmopolita Management & Staff on 11 Dec 2019
Dear John, Thank you for the feedback. We are constantly trying to improve the quality of our services that's why every opinion is valuable to us! Hope to see you again. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and friendly staff,excellent breakfast. I fully recommend. Thank You!
Stayed 2 nights in Nov 2019
Response from Kosmopolita's Management & Staff on 25 Nov 2019
Dear Anonymous, it was pleasure to host You! Many thanks for Your kind words. Regards,

10/10 Excellent

Becky, Coloma, Michigan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful for walking to attractions in the city, and the staff was extremely helpful with directions to the attractions, and instructions for taking public transportation where necessary. Really happy with our stay.
Stayed 8 nights in Sep 2019
Response from Kosmopolita's Managment & Staff on 31 Oct 2019
Dear Becky, it is very nice to read Your wonderful words! We are more than happy that You stayed with us. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Kosmopolita's Managment & Staff on 11 Oct 2019
Many thanks for the highest rate! Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice rooms. Gladly stay again. Noisy street when windows open. No problem with ear plugs. Breakfast wasn't to our taste, but that is just personal preference. Plenty to eat, just not what we would normally have, as I say, that's a personal thing, but I would stay again and that is the best recommendation.
Stayed 4 nights in Sep 2019
Response from Kosmopolita's Managment & Staff on 11 Oct 2019
Dear Anonymous, we are very happy to read Your kind words - we would love to know what else could we provide at breakfast, our Guests feedback is the best way to find out what could we improve. Regards,

10/10 Excellent

ja, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an early departure and a ‘goody bag’ breakfast was provided.
Stayed 2 nights in Sep 2019
Response from Kosmopolita's Managment & Staff on 11 Oct 2019
Dear Ja, many thanks for such kind words, we are happy You had wonderful time with us. Regards,

10/10 Excellent

Bissera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Sep 2019
Response from Kosmopolita's Managment & Staff on 11 Oct 2019
Dear Sirs, many thanks for Your opinion and kind words. Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,really pleasant and helpful staff, clean and comfortable.
Stayed 5 nights in Sep 2019
Response from Kosmopolita Management & Staff on 2 Oct 2019
Dear Anonymous, many thanks for the higest note and such a nice words! Regards,

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019
Response from Kosmopolita's Managment & Staff on 27 Aug 2019
Many thanks.

10/10 Excellent

jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Kosmopolita's Managment & Staff on 27 Aug 2019
Many thanks for the highest rate! Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Kosmopolita's Managment & Staff on 27 Aug 2019
Many thanks for such high rate! Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019
Response from Kosmopolita's Managment & Staff on 27 Jul 2019
Many thanks!

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kosmopolitia Hotel an excellent place to stay
Hotel within walking distance of main sights and restaurants. Our room was quiet and very comfortable and the breakfast was excellent with lots of choice. Staff were helpful and knowledgeable about trips and arranged them. The airport transfers arranged by them were very efficient. Only negative was no aircon but was a fan to use. Would recommend this hotel and will have no hesitation in staying there again.
Stayed 4 nights in Jun 2019
Response from Kosmopolita's Management & Staff on 19 Jul 2019
Dear Hilary, it was a pleasure to read all Your lovely words. We are more than happy to be part of Your holiday, and we hope we will have change in the future to host You again. Just to make sure - in the future, if You would like to book a room with air-condition, maybe our Apartments would be good choice for You? :-) Warm regards,