Catalonia Hotel Guide - La Pilona hotels in Catalonia, Spain.

"Excellent "

"We had an amazing trip at Hotel Europa. Accommodation’s were amazing. Staff was friendly and amazing. Food was incredible. Room was clean and housekeeping was very good. Overall was an amazing trip. Highly recommend!!"

"Location was good with beach a stones throw away and rooms were kept clean. However food was cold and bland so we ate out a lot.. breakfast was a bit better than evening meal. When we checked in there were no towels in the room and spilt ice cream from the last guest on the balcony. We were told we had to move rooms mid stay then given the wrong key several times necessitating running up and downstairs 3 times late at night with a young child. Then the next morning when we eventually did move we were told we didn’t have to after all and we had to return to the original room. Such a faff and staff weren’t helpful. Electricity went out one night too.. Check in also took forever and it seemed there was constantly a huge queue at reception so it was tricky to get the multiple issues we had resolved. Very small amount of food on offer for a large number of guests meant it was always cold by the time you queued up/waited for everything (microwave was there for this purpose which said a lot) and the staff started clearing food away 15 mins before end of service times and actually pointed at their watches and told a group of elderly women to leave at 10am etc. very rude. We found Meal times were awful to be honest with the lack of tasty warm food and queues and general Hectic feeling of it all. Felt sorry for AI guests. Location was great but any hotel along the long sea front had the beach etc, wouldn’t recommend this hotel sadly, in our opinion it was not 4 star quality. "

"Great stay, staff really friendly and welcoming. Bar had a great choice of drinks and food. Pool and sun beds were great, lovely to be so close to the beach. Room was brilliant too, very clean. Would look to come back again!"

"Very nice apartments with everything that was needed. Cleaned saily by very friendly staff. Great location and the onsite supermarket was very handy. Loved the stay here and would definitely recommend. "

"We booked this hotel the first week of October and loved our stay here. Everything was just great! In my opinion the best hotel if you want to stay right on the beach in Santa Susanna. Excellent service, extremely clean and there was a wide selection of food at the buffet. We booked two different rooms different times. The Junior suite and twin/double room sea view, both very nice spacious with comfortable beds. If you book the junior suite you get extra perks like free sunbeds on the beach, time at the spa, slippers and robes, and no deposit on the beach towels. The location of the hotel is close to everything, if you want to grab a bite there are many restaurants around and shops to explore. The beach is wide and long and the sea was warm and very clean. There’s a bus station to go to Barcelona or explore little towns on Costa Brava. What we will remember is the friendliness of all the staff. They made us feel very welcomed and safe. Will book again when we come back. Thank you Alegria"

"Clean and quiet. Great location "

"Impressed with cleanliness and the breakfast that wzs prepared for is when we left super earlu am to catch our flight"

"Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10"