Lakeland - Winter Haven Hotel Guide - All Inclusive Hotels in Lakeland - Winter Haven, Florida

"They gave away my room and put me in a smaller room. The floor was sticky, sheets were dirty, there were no blankets, the phone didn’t work and the safe didn’t work it took them 3 days and multiple trips to the desk to repair these issues. Staff was friendly, room appeared clean but was not, there was even old toothpaste from somebody else was stuck to the back of the bathroom door. Parking at the resort was an absolute nightmare. It got to the point we didn’t want to leave because we may or may not find a spot when we got back. You could hear everything through the walls. No privacy "