Garden

Reviews of Hotel Rural Finca de la Florida

4 out of 5
Hotel Rural Finca de la Florida
El Parral, 1, San Bartolome, Lanzarote

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 63 reviews" "
Rating 8 - Good. 19 out of 63 reviews" "
Rating 6 - Okay. 6 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.8/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel in quiet location
Warm welcome to hotel, information at check in was good. Comfortable room, clean and spacious. Good breakfast and evening dinners. Enjoyed the walk around the Finca and also the 30 minute walk amongst the vines to El Grifo Winery. Pool was nice and refreshing. Reception staff were very helpful.
Stayed 2 nights in Nov 2023
Response from Jessica Del Castillo on 17 Nov 2023
Dear George, thank you very much for your nice comment. We are glad to know you plenty enjoyed your stay with us and hope to welcome you back soon. Kind regards.

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023
Response from Jessica on 21 Sept 2023
Thank you very much for your great review!

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay of 8 days was perfect. It is a very quiet hotel set in its own vineyard which offered the relaxation we were looking for. The staff are all excellent and we would like to thank Lesley, Martin & Alby for their lovely friendly manner. We ate most nights at the hotel as Dave's food was too good to go elsewhere. We hired a car and would recommend Haria for Saturday Market & Cesar Manrique's home, Janubio & Famara beaches
Stayed 8 nights in Mar 2023
Response from Jessica Del Castillo on 24 Apr 2023
Dear Ian, thank you very much for your nice review. We are glad you spent a nice holidays amongst us. We will forward your compliment to the staff, they will be happy to hear it. Kind regards!

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Finca La Florida on 10 Oct 2019
Gracias por tomarse el tiempo para enviar una reseña. Esperamos tener la posibilidad de volver a darle la bienvenida en el futuro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from PATRICIA on 10 Dec 2018
THANK YOU, YOUR OPINION IS VERY IMPORTANT FOR US.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very nice views of the vineyards and mountains
Friendly staff and overall happy with the stay. Views were stunning and the hotel staff were very nice. The rooms itself were spacious and clean. Only cons were a non working AC (though we were offered another room) and the water not being very warm in the shower. Apart from that, very good at its price.
Stayed 5 nights in Aug 2018
Response from PATRICIA on 23 Aug 2018
Thank you very much for your opinion, it's very important for us. Best regards,

8/10 Good

Keith, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing hotel central to the island.
The room was lovely - very romantic with the sun streaming through the windows through red drapes. The room was a bit cold when we arrived and the heating could have been turned on before we got there as they knew when we were coming and met us at the hotel reception. The breakfast was adequate. Parking was good. You need a car but as the hotel is in the centre of the island you can get to any location quickly and easily.
Stayed 3 nights in Dec 2017
Response from PATRICIA on 7 Jan 2018
Thank you very much for your comment!! We appreciate it! We hope to see you on another occasion, Best regards, Patricia

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel in a quiet location
Within easy drive to beaches and attractions. Hotel staff always helpful when present

2/10 Terrible

Katie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Terrible. Only 'out of season' facilities availabl
Terrible. Only 'out of season' facilities available. The bar was closed and when able to get service from the ceaner or the cook was almost empty. No facilites were open gym, restaurant - on demand only, bar, tennis court. Reception was not open so therefore no access to these facilites should they be available and in working use. This hotal is RURAL trying to hire a car / bycylces with no reception access was impossible. We had to pay for a taxi return of approximately E20 every evening.The cleaner and cook where running the service...........................neither spoke English!!!!! I telephoned the number as advertised on reception window to speak with somone who spoke pigeon English only ( or was she faking?). When we checked out the cleaner telephoned the propreiter / manager who gave her directions over the telephone of how to take my visa payment!!!! I spoke with this person to complain who was rude and became aggressive when I suggested due to the facilities not being as advertised a revised cost should be considered. When not responding to her aggression and insisitng teh service was sub standard she suddenty seemed to speak little English. I would like a total refund of £ 338.63p

2/10 Terrible

Nick, London

Disliked: Staff & service, property conditions & facilities
Deserted Hotel
Restaurant was closed throughout our stay. When we asked when it would be open we were told at 19.30, no staff turned-up! Broken toiletflush was like water torture. Unable to communicate with staff properly. Noisey throughout the night. Advertised facilities not available.

10/10 Excellent

Sarah, Bridgend, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, peaceful and idyllic.
If you want to get away from it all, and stay somewhere discreet, homely and romantic then you won't be disappointed with hotel finca de la florida, it ticks all the boxes and even has a pool! Hire a car and youu can access anywhere easily from here and have an amazing holiday.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el personal muy atento. las instalaciones increibles y localizado en un entorno unico lejos de cualquier ciudad.
Stayed 4 nights in Oct 2023
Response from Jessica on 13 Nov 2023
Estimado Daniel, Agradecemos su excelente comentario! Un cordial saludo.

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout le charme d'une Finca authentique
Agreable surprise d'un hotel au milieu des vignes, un accueil irréprochable, et un restaurant charmant et d'une tres bonne ambiance. Petits-déjeuners cosy anglais, un délice ! Cuisine locale avec les produits du terroir.
Stayed 1 night in Oct 2023
Response from Jessica on 13 Nov 2023
Chère Corinne, Merci beaucoup pour votre excellent commentaire! Bien cordialement

10/10 Excellent

J.L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Quiet place great to discover the island. Breakfast was good and recommended to have an excellent diner.
Stayed 2 nights in Sep 2023
Response from Jessica on 21 Sept 2023
Dear J.L.,It was a pleasure to have you amongst our guests and hope to see you soon another time. Kind regards.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jessica Del Castillo on 27 Jun 2023
Estimada Isabel, Muchas gracias por su excelente valoración! Un saludo.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig och hjälpsam personal samt bra restaurang. Bra läge för utflykter.
Stayed 2 nights in Mar 2023
Response from Jessica Del Castillo on 14 Mar 2023
Kjaere Anne. Tusen takk for den flotte tilbakemeldingen. Vi ser fram til aa kunne önske deg velkommen tilbake en gang i framtiden. Vennlig hilsen alle oss paa Finca La Florida.

10/10 Excellent

Serge

Stayed 7 nights in Feb 2023
Response from Jessica on 28 Mar 2023
Dear Serge, thank you very much for your excellent review! Regards.

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durch die Lage im Inselzentrum Top Ausgangspunkt für Radtouren über die Insel. Da es in der näheren Umgebung keine Einkaufsmöglichkeiten und keine Restaurants gibt ist ein Auto auf jeden Fall erforderlich.
Stayed 21 nights in Jan 2023
Response from Jessica Del Castillo on 15 Feb 2023
Lieber Ludwig, es war uns ein Vergnügen, Sie zu unseren Gästen zu zählen. Wir freuen uns zu lesen, dass Sie Ihren Urlaub bei uns genossen haben und hoffen, Sie bald wieder begrüßen zu dürfen! Mit freundlichen Grüßen.

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities
Todo es hermoso en este hotel. Las habitaciones, las areas comunes, los alrededores…. Excelente servicio y atención a cada detalle. Pasamos felices en Lanzarote y en el hotel.
Stayed 2 nights in Oct 2022
Response from Debbie Nash on 26 Oct 2022
Gracias Olga. Estamos encantados de leer que ha disfrutado de su estancia con nosotros. Esperamos poder darle la bienvenida de nuevo en el futuro. Hasta la próxima!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in the center of Lanzarote
Beautiful, comfortable and clean hotel 15min away from the airport by car. It’s not on the coast, but San Bartolomé’s area is incredibly charming. Since it’s in the center of the island you are not far from anywhere. There’s no elevator, there are few parking spots (including 2 for electric cars), sometimes you have to park outside. For once, window shutters allow to sleep in the dark, and sound isolation is ok. Rooms are big, bed and pillows very comfortable, and breakfast is good.
Stayed 1 night in Aug 2022
Response from Jessica Del Castillo on 19 Sept 2022
Dear guest, thank you very much for taking the time to write a review. We are glad to know you were fully satisfied by our hotel and services. Hope to welcome you back very soon. Kind regards.

10/10 Excellent

VALERIE

Stayed 7 nights in Mar 2022
Response from Debbie Nash on 6 Apr 2022
Hello Valerie, thank you for your review. We hope that you had a good flight home. We are glad to see that you had an enjoyable holiday here with us. We hope to be able to welcome you again in the future

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Hotel Finca La Florida on 12 Nov 2021
Gracias / Thank you / Merci / VIelen dank

10/10 Excellent

miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable.
Estuvimos durante 8 noches como si estuviéramos en nuestra propia casa: comodidad, independencia, limpieza. La habitación era muy grande con un sofá. El baño amplísimo con ducha muy grande también. Terraza con vistas a los viñedos y a un volcán. Ni un sólo ruido. El hotel está ubicado en el centro de la isla lo que facilita los desplazamientos. Y, por último, la atención del personal : de 10.
Vista desde la terraza de la habitación 25.
Stayed 8 nights in Jul 2021
Response from Hotel Finca La Florida on 22 Jul 2021
Gracias por tomarse el tiempo de escribir una reseña. Estamos encantados de leer que han disfrutado de su estancia con nosotros. Transmitiremos sus comentarios y cumplidos a todo el personal. Esperamos tener la oportunidad de darles la bienvenida de nuevo en nuestro hotel.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Hotel Finca La Florida on 22 Dec 2020
Buenos días, Lamentamos ver que no estuvo del todo satisfecho de su estancia con nosotros. Nos gustaría tener más información para poder mejorar. Saludos cordiales.

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finca rural
Hotel rural, comodo y espacioso. Esta situado en una finca alejado de cualquier poblacion pero facilmente accesible por carretera. Tiene bar muy bien atendido.
Stayed 1 night in Nov 2020
Response from Hotel Finca La Florida on 11 Dec 2020
Hola Angel, Gracias por tomarse el tiempo para escribir una reseña. Nos alegra saber que disfrutó de sus vacaciones. Esperamos tener la posibilidad de volver a darle la bienvenida en el futuro.

10/10 Excellent

PERFECTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia cómoda y agradable
Mi experiencia fue buena, el personal siempre muy agradable y atento las instalaciones y la habitación confortables y limpias.
Stayed 1 night in Dec 2020
Response from Hotel Finca La Florida on 11 Dec 2020
Gracias por tomarse el tiempo para escribir una reseña. Nos alegra saber que disfrutó de su estancia. Esperamos tener la posibilidad de volver a darle la bienvenida en el futuro.

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es todo un encanto y la gente que lo atiende super amable, simpático
Stayed 1 night in Oct 2020
Response from Hotel Finca La Florida on 28 Oct 2020
Gracias Alicia por tomarse el tiempo para escribir una reseña. Nos alegra saber que disfrutó de sus vacaciones. Esperamos tener la posibilidad de volver a darle la bienvenida en el futuro.

10/10 Excellent

aurelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020
Response from Hotel Finca La Florida on 27 Oct 2020
Merci d'avoir pris le temps d'écrire un commentaire. Nous sommes heureux d'apprendre que vous avez apprécié vos vacances. Nous espérons avoir la possibilité de vous accueillir à nouveau à l'avenir.

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk rustpunt op t midden van t eiland
Heerlijk hotel met fijne service en een heel uitgebreid ontbijt. We hadden een prachtige, ruime kamer met balkon en uitzicht op de wijnvelden. Kortom, gunstig voor als je een wijnproeverij wilt doen en iedereen wilt laten meeproeven. 1 minpuntje, reeds gemeld in het hotel, was dat in onze kamer geluid vanuit de keuken te horen was (bijv. Gerinkel van pannen en servies) Het weer viel wat tegen, vooral veel wind op deze plek in het midden van het eiland, maar daar heeft het hotel natuurlijk geen invloed op. Ze hebben heerlijk brede kussens en helpen graag als je er meer wilt.
Vanaf het balkon
Op de parkeerplaats
Vanuit de voorkant van het hotel
Stayed 7 nights in Feb 2020
Response from Hotel Finca La Florida on 25 Feb 2020
Bedankt dat u de tijd heeft genomen om een recensie over het hotel te schrijven. We zijn blij te horen dat u hebt genoten van uw verblijf hier bij ons. We hebben een notitie gemaakt van uw opmerking over het lawaai uit de keuken en hebben een notitie gemaakt aan het personeel om attent te zijn op het feit, vooral 's morgens! We hopen u nog een dagje terug te mogen verwelkomen.

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé au centre de l île
Très sympa, typique.
Stayed 1 night in Jan 2020
Response from Debbie Nash on 5 Feb 2020
Cher Alain, Merci beaucoup de votre commentaire et bonne évaluation. Ca été un plaisir de vous accueillir et espérons de vous revoir prochainement. Nos meilleures salutations.

10/10 Excellent

lauritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Debbie on 14 Jan 2020
Thank you for taking the time to post a review. We are glad to hear that you enjoyed your stay with us. We hope to welcome you again in the future. Kind regards

8/10 Good

Emma

Stayed 3 nights in Nov 2019

10/10 Excellent

Pauline, lyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La décoration est très jolie, la vue magnifique et le personnel est sympa (francophone répondant à toutes les exigences). Que demander de plus? À savoir : le restau est un peu cher donc nous n’y avons pas mangé, ni pris le petit dejeuNer. Un sauna est mis à disposition !
Stayed 1 night in Oct 2019
Response from Debbie on 18 Oct 2019
Merci d'avoir pris le temps d'écrire un commentaire. Nous sommes heureux d'apprendre que vous avez apprécié vos vacances. Nous espérons avoir la possibilité de vous accueillir à nouveau à l'avenir.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Hotel Finca la Florida on 10 Oct 2019
Gracias por tomarse el tiempo para enviar una reseña. Esperamos tener la posibilidad de volver a darle la bienvenida en el futuro.

8/10 Good

Juan

Liked: Staff & service, room comfort
Stayed 11 nights in Sep 2019
Response from Debbie Nash on 21 Sept 2019
Gracias por tomarse el tiempo para publicar una reseña. Esperamos poder darle la bienvenida en el futuro.

8/10 Good

Pedro M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Finca La Florida on 10 Oct 2019
Gracias por tomarse el tiempo para enviar una reseña. Esperamos tener la posibilidad de volver a darle la bienvenida en el futuro.

10/10 Excellent

Carme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto
Es un hotel pequeñito, muy cuco y con mucho encanto, un poco alejado del pueblo, pero muy bien situado en la isla. Su ubicación te permite hacer desplazamientos radiales. El personal, aunque los visto muy poco, ha sido muy amable con nosotras. Ofrecen cenas los fines de semana; el resto de la semana tienes que desplazarte. El único problema es que en San Bartolomé, no hay demasiada oferta.
Stayed 7 nights in Aug 2019
Response from Debbie on 18 Oct 2019
Gracias por tomarse el tiempo para escribir una reseña. Nos alegra saber que disfrutó de sus vacaciones. Esperamos tener la posibilidad de volver a darle la bienvenida en el futuro.

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotelzimmer nur ungenügend heizbar. Bad gar nicht heizbar. Im Januar einfach zu kalt! Duschwasser sehr schwach. Keine Stühle zum Sitzen im Zimmer. Frühstück erst um 9.30 Uhr
Stayed 5 nights in Jan 2019
Response from PATRICIA on 23 Mar 2019
Vielen Dank für Ihre Meinung. Für uns ist das sehr wichtig

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiance rurale. Belle installations extérieures pour un petit hôtel. Chambre au RDC assez mal isolée du bruit des parties communes. Bon resto sur place mais uniquement le soir.
Stayed 7 nights in Jan 2019
Response from PATRICIA on 23 Mar 2019
Merci beaucoup pour votre avis. Pour nous c'est très important.

8/10 Good

tomasz

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2018
Response from HOTEL STAFF on 8 Jan 2019
YOUR REVIEW IS VERY IMPORTANT FOR US. THANKS

10/10 Excellent

Nebojsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, beautiful and Relaxing
Stayed 3 nights in Jul 2018
Response from Patricia on 5 Aug 2018
Thank you very much. Your opinion is very important for us. Best regards, Hotel Managment

10/10 Excellent

vane, asturias

Liked: Staff & service, property conditions & facilities, room comfort
Precioso, tranquilo , trato familiar, atencion
Una maravilla de paz y los empleados geniales, acogedor y familiar. Como en casa
Stayed 7 nights in Jul 2018
Response from PATRICIA on 3 Aug 2018
Gracias Vanesa. Para nosotros ha sido un placer. Te esperamos el próximo verano. Un abrazo

8/10 Good

Verified traveller

Liked: Cleanliness
Schönes Zimmer mit Balkon, leider war es ziemlich kühl. Gutes Frühstück, aber der Kaffee war seehr dünn.
Stayed 5 nights in Feb 2018
Response from PATRICIA on 20 Feb 2018
VIELEN DANKE FÜR IHRE MEINUNG. Das ist sehr wichtig für uns. CORDIALE GRÜSSE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto. Recomendado 100%, tanto si vas solo como acompañado. Apartado de la ciudad, mucha tranquilidad.
Stayed 2 nights in Dec 2017
MUCHAS GRACIAS, APRECIAMOS SU OPINIÓN.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig typisch im Insel Inneren
Wir haben das große Zimmer und das großzügige Bär und die individuelle kleine Terasse sehr genossen
Stayed 2 nights in Nov 2017
Response from PATRICIA on 27 Dec 2017
Vielen Dank für Ihren Kommentar. WIR SCHÄTZEN IHRE MEINUNG .

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typisch
Abgeschieden ruhig gemütlich stimmungsvolles Hotel
Stayed 2 nights in Nov 2017

4/10 Poor

eric, paris

Liked: Cleanliness
Disliked: Staff & service
Deception surtout restaurant soir et matin et amab
Peu a retenir et grosse deception cote personnel, hotel correcte avec un beau potentiel chambre avec terrasse salle de bain a revoir. L emplacement est neutre pour les excursions et visites de l ile.
Stayed 2 nights in Aug 2017

10/10 Excellent

Yvan , Maurepas France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel sympathique et calme
Hotel à l écart des circuits du tourisme de masse idéalement situé en plein centre de l ile et au coeur d une superbe vigne. Seul point à prendre en compte : le vent qui de part l emplacement souffle non stop. Personnel sympathique et avenant. Je recommande pour les voyageurs en quête de tranquillité et avides de découverte.
Stayed 14 nights in Jul 2017

8/10 Good

Alvaro, LP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy tranquilo y en un lugar muy bonito
El hotel esta perfectamente situado con unos paisajes espectaculares a su alrededor. Es muy tranquilo con un personal muy agradable y en general en muy buenas condiciones, tanto habitaciones, zonas comunes y limpieza.
Stayed 2 nights in Jul 2017

8/10 Good

christine

Liked: Cleanliness
hôtel de charme dans un environnement naturel
La situation de l'hôtel au centre de Lanzarote est idéale comme point de départ pour rayonner dans l'ile. Nous avons beaucoup apprécié son environnement authentique au coeur des vignes .