In-room safe, blackout curtains, free cots/infant beds, free WiFi
Check availability

Reviews of Hotel THB Royal

4 out of 5
Hotel THB Royal
C/ Janubio s/n - Urb. Costa Papagayo, Playa Blanca, Yaiza, Lanzarote

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 79 reviews" "
Rating 8 - Good. 33 out of 79 reviews" "
Rating 6 - Okay. 9 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Disliked: Staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Rebekah

Stayed 3 nights in Jan 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Will reccomend this to friends and family.
Stayed 4 nights in Jan 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, multiple pools, gym and entertainment
The hotel staff although some speak very little English are very accommodating and helpful for their guests. Additionally, the bar staff were excellent and the entertainment was good. The only reason there is a 4 star for comfort is due to cracked tiles within my room that shifted a little when stood on but apart from that it was brilliant.
Stayed 2 nights in Dec 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Per-Ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with another couple for a holiday, had a wonderful time. The hotel is close to a lot of restaurants, bars and beaches. The area is lively and pleasant. Bonus to the hotel was it had an adults only pool as well, so you could get away from the hustle and bustle of the kids and the entertainment if you wanted to during the day. Rooms were lovely and clean. We had a balcony too, which was really nice to sit out of an evening and have a nightcap. Breakfast was also great and had plenty of options. The staff were helpful and pleasant. Would definitely recommend this hotel and definitely go back .
Stayed 4 nights in May 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
The WiFi needs improvement. All the entertainment was in French.

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were very nice and the staff were very friendly and helpful

6/10 Okay

Satnam

Liked: Staff & service
Nice suites, very confusing layout, handy supermarket onsite.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, we only took out the bed and breakfast option so can’t comment on the lunch or evening meal. But the breakfast was good and restaurant clean 2 pools although we never used were well maintained The down side the hotel was 90% populated by French
Stayed 10 nights in Nov 2022

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front desk staff were lovely, though helps if you speak French as everyone has said. The pools are nice and no problem getting sunbeds. The food was pretty good albeit the restaurant a little like a large cafeteria and lacks ambiance. On the down side, the room is incredibly basic and slightly depressing, no pictures, colour, a big open space with a sofa and no facilities . No water provided or tea and coffee condiments which is disappointing for an All inclusive stay. So the stay was fine, for lounging around the pool, the crepe van a good idea, but the room could be made so much more appealing with a few finishing touches and some more furniture !

10/10 Excellent

PIOTR

Stayed 7 nights in Sep 2022

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
The reception staff were friendly, the rest of the hotel is catered for french customers.
Stayed 10 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel
Clean room with lots of space. Lovely resort and friendly staff, we loved our stay! Convenient walk to the marina and beach. Only problem was the pool was too cold to swim in.
Stayed 4 nights in Jun 2022

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient apartment hotel
Check in was awful as they could not find my reservation and then did not think I had paid. This never usually happens with Hotels.com. Possibly because I had booked on the same day. Took an hour and a half to sort but I still made dinner. Full of French families just after Easter. Wonderfully laissez-faire. Yes you could take your glasses to the pool or to your room although plastic ones were provided. Yes you can fill your water bottle in reception. Everyone drinking wine,beer,sangria or cocktails but no-one drunk. Food excellent including chocolate fountain, water hot enough to make tea, and rosbif. Room palatial with better tv and wifi than at home. Also,most UK channels. Loved it.
Snack bar
Stayed 5 nights in Apr 2022

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were lovely and comfy bed. Shame the TV wasn't connected up to Wifi to make use of all features. Pool and pool area were spotless and really quite nice, plenty of sunbeds - zen pool in particular. As a solo traveller, the lack of bar area in the evening was disappointing - entertainment was all in French but there was nowhere else to sit and lounge. Food options were good. Found the one cocktail I tried really not nice so avoided any others - spirits however were generous and decent.
Stayed 3 nights in Apr 2022

4/10 Poor

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not a place to relax.
I would never come back to the hotel. It’s targeted for families and people who likes to be entertained all the time so music is LOUD many hours a day. With activities and noise all the time around you. We use it just for sleeping in the end because it was impossible to relax. Even at night time there is outdoor animation until midnight. It’s not explicit in the website. I am just like many people who likes the silence and holidays are for relaxing times. It felt like being on a summer camp…This was a bit of a non stop fun fair and not everyone like that. It should be more clear on the website and at booking that is a very specific hotel target for some people who likes “travelling” that way. Staff is the very good thing about the hotel. The friendliness and kindness of everyone is amazing. Congratulations to them.
Stayed 4 nights in Feb 2022

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely atmosphere
Stayed 3 nights in Dec 2021

8/10 Good

mrlawrenceearmstrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short break.
Nice short break,Comfy spacious room with a lovely balcony. Staff friendly and helpful.
Stayed 1 night in Dec 2021

10/10 Excellent

Martin

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Simple no frills hotel with mainly French guests
Not expensive and partially DIY stay in hotel with lovely trees and bushes. Very enthusiastic french animation team and friendly. Mealtimes totally self service drinks and food - places sometimes set but often get your own cutlery etc. Hand cleanser available at entry to dining room but noone encouraging adherence to use( other hotels policy to insist helps guarantee less risk from others handling buffet serving spoons) Good choice of food and some items cooked to order. Rooms functional and clean but a bit basic. Nice layout of winding paths give a village feel but disorienting at first. Ask for room towards rear if you want a quiet stay.
Stayed 3 nights in Dec 2021

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in playa Blanca
Spotless interior absolutely perfect the best shower ever we usually stay at the five star volcan hotel but this was better
Stayed 7 nights in Nov 2021

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 7 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good experience. Nice room by the quieter of the two pools. Everything is very clean and tidy and the gardens are really well maintained. Plenty of parking outside and an easy 15-20 min walk into PB town or to Rubicon Marina. Would return.
Stayed 5 nights in Nov 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!
Lovely staff, very clean. Two lovely pools, one with activities and one much quieter. Really good value for a short break. Recommended! Bit of a walk to the local restaurants, but we enjoyed the exercise!
Stayed 5 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small shower
everything was great but shower in my room was way to small
Stayed 7 nights in Mar 2020

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EASY JET STRANDEES
VERY FRIENDLY FAMILY RESORT- FRENCH ORIENTATED - NICE TO SEE FAMILIES ENJOYING THEMSELVES- ENTERTAINMENT TEAM WERE EXCELLENT
Stayed 1 night in Feb 2020

8/10 Good

palina

Liked: Staff & service, room comfort
Awful start but happy ending
I want to thank Director/manager of the hotel! Very professional and great person. Also the staff in the kitchen and restaurants are great, great animation tema( if you speak French), no other languages are used. Our room had a very bad odor, we have been told by the staff that all the rooms are like that, liars, after 2 days are was having nausea and vomiting of the bad odor, I just got fed up and requisites to speak to the Manager! Again, they were telling me that he was unavailable so I went to check for him! I finally found the director actually working cleaning the tables, and organizing the hotel! Very professional, good, and polite, he resolved that immediately, we were given the same Kindle of room, but no odor, just normal good room. Very rude and unprofessional front desk staff, Italian woman who works upfront, rude, and unprofessional, told us she does not have rooms available, liar, second she told us” what you will do here? No one speaks Italian or English here....” every request was done without a smile, like she was doing us a favor, errogant. The other front desk staff, also unprofessional, had no clue how to resolve basic problems. Told us, it’s Sunday, the manager is not here, so I said call him please, she said, what? It’s Sunday? Unbelievable, so I had to pay and stay for 2 days in a sewage stinky room, Just because of the stupidity of threat person. Anyway, at the end, the grounds are good, food is good, close to the beach, big room.
Stayed 9 nights in Feb 2020

10/10 Excellent

Liz, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulously comfortable beds, lovely hum of French voices, cost effective, easy to find and only 15 mins walk from the beach
Stayed 3 nights in Jan 2020
Response from Óscar S. Director THB Flora*** on 5 Feb 2020
Dear Liz, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was the only English speaking person, first language. All entertainment in French , all signs in French , every thing in French . IF U DONT SPEAK FRENCH DONT STAY HERE
Stayed 6 nights in Jun 2019

10/10 Excellent

Mary, Cork Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sun Royal is a lovely spot
Excellent in every way especially the reception staff and Joanne in particular. Location is about 15 minute walk to the beach we knew that before we booked. There are no sea views and for us that would be the only drawback.Otherwise I could not recommend it enough

8/10 Good

CARLOS ALBERTO

Stayed 3 nights in Feb 2024

10/10 Excellent

Rodrigo ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atentos
Stayed 3 nights in Feb 2024

2/10 Terrible

Atle

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien !
Hotel très agréable, la chambre avait sa propre petite terrasse privée. La piscine est assez animée la journée et en soirée, mais les chambres sont spacieuses et bien isolées.
Stayed 2 nights in Jan 2024

8/10 Good

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Caren

Stayed 2 nights in Dec 2023

10/10 Excellent

Lourdes

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Buenos recuerdos
Stayed 5 nights in Oct 2023

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable centre de vacances
Logement confortable dans un bel environnement. Accueil agréable. Des animations avec des spectacles de qualité variable et en 8 jours 2 fois le même c'est dommage.. Excellente prestation des 2 couples extérieurs venus faire une représentation (danse/équilibre/jonglerie) Restaurant beaucoup de choix. Dommage qu'il n'ouvre qu'à 7h30 le matin (à 7h cela permettrait à ceux qui prennent le vol sur Orly de Transavia d'en profiter le dernier jour). Nous avons passés un très bon séjour.
Stayed 6 nights in Sep 2023

6/10 Okay

JORDI

Liked: Room comfort
Disliked: Cleanliness
Para franceses
Hotel enfocado principalmente al público francés. Nada recomendable para familias con niños que no sean franceses, porque toda la animación es en francés y para franceses.
Stayed 4 nights in Aug 2023

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alojamiento agradable. Mejoraría la calidad de la comida.
Stayed 3 nights in May 2023

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023