Exterior
Check availability

Reviews of LABRANDA Alyssa Suite Hotel

4 out of 5
LABRANDA Alyssa Suite Hotel
Calle España 1, Playa Blanca, Yaiza, Lanzarote

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 44 reviews" "
Rating 8 - Good. 18 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Disliked: Amenities
Not 4 star
Stayed 7 nights in Feb 2024
Response from The team of LABRANDA Alyssa Suite Hotel on 21 Mar 2024
Dear Paul,Thank you for taking the time to share your feedback. While I wish you had had a better experience here with us, it is feedback like this that we learn from and use to improve.The staff work hard everyday to deliver an exceptional guest experience but it is apparent that in your case we fell short of your expectations.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you that great hotel experience that so many of our guest have grown so fond of.Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely last minute stay
We booked very last minute so there was very little choice for family accommodation but overall we had a lovely stay. The price was quite high but that is to be expected for the school holidays though it was a nice surprise for food and drinks to be included. It was nice to have a separate living room to the bedroom and a little patio area at the front. Only downside is that it didn't take our young son long to figure out how to open the front door to get outside! The pool area was really nice, there is a shallow pool which is warmer, ideal for younger kids.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nikkita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay, the staff were so friendly and chatty, the hotel is beautiful and would most definitely stay again!
Stayed 7 nights in Apr 2023

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We was a family of 7 Apartments next door to each other without asking . Accommodation clean And comfortable Food was good we never went hungry. Staff friendly Bar outside abit cold but it was February. Location good cross the road and-cut down to the sea front . We will definitely be back next year
Stayed 7 nights in Feb 2023

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Just come back from a weeks stay at this hotel, we couldn’t really fault it, all inclusive food really nice something for everyone, local alcohol drinks which we found ok, you can pay extra for premium all inclusive If you prefer premium branded drinks think it was 15 euro pp per Day. 99% of staff really friendly and gave a good service. Children’s pool heated.night time entertainment area abit on the small side.overall for the price we paid we was happy with our stay.
Stayed 7 nights in Feb 2023

8/10 Good

May Abigail

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent sea and mountain views from our room. Large room. Friendly staff. Beautiful and clean resort. Excellent food. Entertainment/play areas need updating.
Stayed 5 nights in Feb 2023

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had an amazing stay and looking to book again. The hotel and staff were lovely and were always around if needed. The all inclusive package was well worth it only thing they could maybe think about is what food they offer for children pizza gets a little boring after a few days. Look forward to returning again
Stayed 3 nights in Feb 2023

8/10 Good

Emily

Stayed 10 nights in Apr 2022

6/10 Okay

Deborah

Liked: Cleanliness, room comfort
Good value but nothing special
A value for money, all-inclusive hotel. Rooms are clean and beds comfortable. Typical buffet restaurant; breakfast was good, with omlettes/eggs cooked to order but coffee / tea provided by machine. Lunch and dinner were fair but limited variation, and very little choice for vegetarians. House wine was awful! Branded alcoholic drinks, including cocktails were charged extra - as was bottled water! The hotel also charges for use of the in-room safe (I have not encountered that policy for several years!) but will not accept liability for valuables that may go missing if guests do not use the safe, so cannot understand why this is not just included in the room price. The (outdoor) pool bar was the only communal area to sit (but this was very cold in the evening in January!); there is a small, rather soulless lobby bar but that only opens at 9pm. There are no bars or restaurants in the immediate vicinity if guests want to have a break from the "all-inclusive" buffet food. Beware! check-out time is strictly 12 noon; we received a phone call from Reception at 12:05 to remind us, just as we were closing our cases!
Stayed 3 nights in Jan 2020

10/10 Excellent

leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families
I have spent 6 nights at this hotel (X-Mas period 2019) with my family (4 in total, 2 kids). The service was excellent, good food, good location and excellent and clean house (two rooms, living room and bathroom). The only drawback is that the water in the main pool is too cold. I would suggest to anyone that is travelling with the family. Leonardo
Stayed 6 nights in Dec 2019

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location by the volcano and close walk to the beach. Excellent food and friendly staff. Good value and we will go back. Watch out with food allergy into as other guests told us not that accurate and could be misleading.
Stayed 7 nights in Jun 2019

8/10 Good

helen, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely individual bungalows, quiet location
We had a lovely holiday, attentive respectful staff, buffet style food was lovely and always a great choice of freshly made meat pizza salads pasta etc. Would return and would recommend
Stayed 9 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & facilities Spacious bedroom Great pool area Fantastic views
Stayed 4 nights in Mar 2018

8/10 Good

Jon, Newcastle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Alyssa suite hotel was very clean and the food was great. There's stuff for the kids to do in the day but the evening entertainment could be better. Overall a very nice hotel with very friendly staff.
Stayed 7 nights in Sep 2017

10/10 Excellent

Grant, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet hotel
We had a lovely, relaxing week. It was a luxury to lounge on a sunbed while watching people walk up the volcano rim which overlooked the hotel (only a 20 minute walk). Would love to go again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely modern spacious bungalows with private south facing terrace. Nice relaxing scenic location with partial sea views set beneath an extinct volcano. Food was great, all the staff were pleasant and efficient. Entertainment on some nights was good. Only fault was the very loud noise almost everyday from maintenance cleaning the landscaped areas with leaf blowers.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Adults only??
Hotel didn't have my booking on arrival due to a cancellation error. Hotel itself is ok, wouldn't call it 4* as it's missing some basic things to bring it up to that standard. Something as simple as a water fountain to be able to get a drink after AIl inclusive service stops Was sold it as adults only, full of children!

4/10 Poor

Brommer, spennymoor

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Totally unacceptable by Expedia to mention 2 bedroom villas when there aren't any on the complex. The site is currently being refurbished with approx. 5no. Completed.

8/10 Good

werner

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mooi en ruim ingepland bungalow hotel. Wat goedkoop gebouwd en afgewerkt. Maar voorzien van alle comfort en met een overheerlijke keuken Wij hadden een heerlijke vakantie dankzij de inzet en vriendelijkheid van al het personeel. Mooie wandelingen langs de promenade aan zee die vlakbij is.
Stayed 11 nights in Mar 2024
Response from Team Labranda Alyssa on 21 Mar 2024
Beste Werner,Wij willen u hartelijk bedanken voor uw mooie beoordeling. Het is fantastisch om te horen dat u van uw verblijf genoten hebt en hopen u in de nabije toekomst weer te mogen verwelkomen. Met vriendelijke groet, Team Labranda Alyssa suite

8/10 Good

MARIA ROSA

Stayed 5 nights in Sep 2023

8/10 Good

Susana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
hotel bonito, funcionários fantásticos.
Hotel bonito, localizado numa zona calma. Os funcionários foram sempre simpáticos e atenciosos. Os quartos são grandes e limpos com camas confortáveis. o wi-fi no quarto é muito mau. A comida é boa mas a fruta não é muito variada. Durante a minha estadia apreciei que as espreguiçadeiras ficavam reservadas logo cedo, enquanto os hospedes iam tomar o pequeno almoço, o que não é bom porque quem quer ir à piscina não tem onde sentar com cadeiras cheias de toalhas e poucas pessoas.
Stayed 6 nights in Aug 2023

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities, room comfort
Agradable
En general muy bien aunque nuestra habitacion ain funcionaba con llave antigua lo cual no era muy practico, puertas y ventanas no son faciles de abrir y cerrar. Nuestra habitacion tenia vistas al mar y a Fuerteventura. Dos noches entraron cucarachas y nos dieron spray para matarlas, luego no vimos mas, son de las voladoras y es facil que entren pues las habitaciones son tipo bungalow. Se puede aparcar facilmente en el propio recinto y si no, al lado. Faltaria mas variedad en los desayunos especialmente y en el bar de la piscina.
Stayed 7 nights in Jun 2023

10/10 Excellent

Eliza Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevolissimo Soggiorno
Siamo stati tre giorni al LABRANDA Alyssa Suite Hotel. Il posto e' bello. Le camere confortevoli e il ristorante e' ottimo. Il personale e' stato gentilissimo e ci hanno fornito anche la prima colazione alle 6 del mattino prima della partenza per l'aereoporto.
Stayed 3 nights in Apr 2023

10/10 Excellent

Volker

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft war wirklich klasse. Die Suite hatte ein Schlafzimmer, ein Bad und einen Wohnbereich mit eigenem Kühlschrank, den wir zur Kühlung der Getränke viel benutzt haben. Von der nach Süden ausgerichteten Terrasse hatten wir einen schönen Meerblick. Hier wäre noch ein Sonnenschutz hilfreich. Das WLAN war in unserer Suite leider sehr schwach. Insgesamt war die Anlage sehr sauber und gepflegt, der Pool war sehr schön, groß und sauber. Die Becken hatten unterschiedliche Temperaturen, so dass für jeden Geschmack etwas dabei war. Die Mahlzeiten waren der Hammer. Eine riesige Auswahl und alles sehr nett angerichtet und lecker und abwechslungsreich. Sehr nettes Personal. Eine echte Wohlfühlanlage. Wir können das Hotel auf jeden Fall weiter empfehlen.
Stayed 14 nights in Mar 2023

10/10 Excellent

MAURIZIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Nathalie Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Positiv: -tolle Gartenanlage -sehr freundliches Personal -schöne, ruhige Lage -leckeres Essen Negativ: -Geschirr mit Essensresten -kleine Modernisierungsmaßnahmen im Zimmer erforderlich
Stayed 7 nights in Feb 2020

8/10 Good

Paco, Madrid

Travelled with partner
Liked: Cleanliness, amenities
Es nuestra segunda estancia en este alojamiento. Lo mejor es la ubicación en una zona tranquila (aunque lejos de la playa) y los bungalows donde te alojas aunque en esta ocasión salían malos olores de las tuberías del baño. No lo comunicamos al hotel porque, dado que pasas casi todo el día fuera, no le dimos más importancia. Lo que nos ha resultado decepcionante en esta ocasión es la gestión de las normas de la piscina. En principio, advierten que está prohibido bañarse con hinchables, tirarse de cabeza (la piscina cubre muy poco), reservar las hamacas, etc. Sin embargo, nos encontramos con que todo eso se hacía sin que el personal encargado hiciera nada para evitarlo resultando muy molesto al ser un espacio pequeño y encontrarse el hotel lleno. El tema de las hamacas resultó bastante estresante: a las 8 de la mañana ya estaban todas "reservadas" llegando algunos huéspedes a tener que trasladar la propia hamaca de su bungalow a la piscina. Un hotel de 4 estrellas no debería tener estos problemas. Por lo demás el sitio es muy bonito y el personal, en su mayoría agradable, pero no sé si en esta ocasión lo recomendaría para quien busca un lugar para relajarse.
Stayed 6 nights in Oct 2019

10/10 Excellent

Pierre, Bidart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé une semaine dans cet établissement avec ma femme et mes 2 enfants. L’hôtel est vraiment magnifique! Les chambres sont organisées en bungalows de 2 logements (donc plutôt calme). Elles sont joliment décorées, spacieuses, avec une belle terrasse! Les allées sont somptueusement garnies de végétations locales (dont je suis fan!). La piscine est très jolie aussi et parfaitement entretenue. Le personnel est efficace et souriant. L’hôtel est bien placé, au pied de la magnifique Montana Roja! A pied: 5 minutes de la promenade du bord de mer, 15 minutes de la très jolie plage Flamingo, 10 minutes du parc aquatique Aqua lava... Le buffet est dans l’ensemble tout à fait correct (surtout les petits déjeuners). Les petits bémols: - plats du snack pas bons! - canapé convertible du salon pas très confortable (pour des adultes en tout cas)... - le coin des terrains pas tout à fait bien entretenu... - pas toujours facile de trouver un transat de libre... Mais à 120€ la nuit pour 4, en all inclusive, le rapport qualité/prix est excellent!
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova, non molto grande e quindi poco caotica con un bellissimo giardino. Unico neo la cucina di bassa qualità.
Stayed 7 nights in Jun 2019

10/10 Excellent

Carla, utrecht, nl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel . Geen hotelkamers maar mooie huisjes met erg veel ruimte.
Stayed 7 nights in Nov 2018

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Petite structure, bungalows dispersés dans un magnifique jardin, certaines suites ont une vue sur la mer. Les suites sont confortables bien équipées et très bien décorées. La formule all in est correcte, bon petit déjeuner, les plats des déjeuners et dîners sont assez simples et répétitifs, les cocktails proposés sont trop sucrés une grande partie des cocktails est payante. Côté piscine, une légèrement chauffée mais pas suffisamment. Animation discrète en soirée.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2017

4/10 Poor

julio, mungia

Liked: Staff & service, property conditions & facilities, room comfort
Un hotel agradable que no tiene 4 estrellas
Un hotel que que se a subido al barco de las islas canarias, en el que se a subido una media de entre 500 a 1000 euros por estancia media, sin mejorar en nada los servicios ofertados. Las instalaciones son lo único que se podría realzar de toda la estancia de 15 días allí. El bufete bueno pero poca variedad, los profesionales que trabajan adecuados pero pocos. La animación, una persona que tiene que entretener a los niños y amenizar la estancia de los adultos, ridículo. No hay un TI, hay un TI y un TI PREF, que anuncia que todas las bebidas nacionales están incluidas,ejemplo el ron Arehuca que es canario no entra, la diferencia entre ellos son unas pocas bebidas que no todas y las que entran en el TI son alcohol barato no hay mas diferencia. Todas las bebidas son de polvos, no hay forma de desayunar ni un simple zumo de naranja en un hotel de 4 estrellas para desayunar. Cobrar y no dar servicio en relación a lo que pagas. Se están cargando el ir a las islas.

4/10 Poor

JUAN JOSE, RIVASVACIAMADRID

Disliked: Cleanliness, property conditions & facilities, room comfort
INFORMACION ENGAÑOSA
HORRIBLE, CANCELAMOS LA RESERVA, SOLO ESTUVIMOS UNA NOCHE, EL COMPLEJO ESTA TODAVIA EN ALGUNAS ZONAS EN OBRAS, SI IBAS A LA PISICNA TE ENCONTRABAS CON OPERARIOS TRABAJANDO EN APARTAMENTOS, TENIAMOS 2 APARTAMENTOS, EN UNO FALTABA EN EL BAÑO TOALLERO, PORTAROLLOS PAPEL HIGIENICO ....., EL ARMARIO CON 3 PERCHAS ESTABA EN EL SALON, EL MOBILIARIO BASICO POR CALIFICARLO DE ALGUNA MANERA. EN EL OTRO APARTAMENTO EL ARMARIO ESTABA EN EL DORMITORIO SIN PUERTAS, SIN BALDAS, SIN PERCHAS ...., EL MOBILIARIO DEL SALON COMO EL OTRO BASICO. SI DESEAN FOTOS SE LAS ENVIO. NOS FUIMOS A OTRO HOTEL CON EL CONSEGUIENTE TRASTORNO, NO ENCONTRABAMOS NADA POR EL MISMO PRECIO Y CON LAS MISMAS CONDICIONES CONTRATADAS, POR FIN ENCONTRAMOS OTRO HOTEL DE MENOR CATEGORIA Y CON SOLO DESAYUNO, CUANDO EN ESTE TENIAMOS MEDIA PENSIÓN.