Iberostar hotels in Las Mercedes, San Cristóbal de La Laguna

"Great hotel, perfect location in the city, comfortable room, and staff all very helpful. Breakfast buffet was excellent too."

"The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future. "

"Yes"

"Friendly and helpful front desk, nice clean room, decent location"

"It was an awesome experience. We had a wonderful birthday getaway at this hotel and we enjoyed every bit of it "

"Kanan (I’ve hopefully have that correct as she deserves recognition) was amazing. we we’re put in a terrible situation with the villa we had booked, in that it was inhabitable, awful. We urgently had to find somewhere quickly as the company were not helping resolve the issue. She was welcoming calm & very kind. Rooms couldn’t have been any cleaner "

"The best tropical destination yet. We felt really safe and cared for."

"Good"

"Spoilt for choice in terms of amenities. Friendly, helpful staff. Very strong wifi"