Las Mercedes Hotels

"Amazing breakfast and dinner. Spotless! You can feel the hotel had its splendid times in the past with all good quality finishings of the room and jetted bath. The resort has many things for a family holiday including tennis court, small but good gym, kids club, big pool for families and all the entertainments for kids as well. I have to say it’s my first time seeing staff cleaning a plant leaf by leaf! The furnitures are old but they are spotless! The staff love their job and they do a good job as well! We had issue with one room and got a new room without any issue. My boy was sick and they gave kettle free of charge, which is usually 5 euros otherwise. The only thing that worth mentioning but deff not the hotel’s fault is that the location in on the cooler place of Tenerife. If you want to go to sea activities like scuba diving etc, you will need to drive just move 1hr to the other side, the sunny side of Tenerife. To us, we drive around 2:30hrs a day. For a week, it builds up, but we don’t really mind. Preferring staying in a quiet place!"

"Front desk staff very helpful, especially Salvador and Carlos! Hank you for the help"

"Breakfast is good and diverse but gets boring when you stay 7 days because it’s 95% the same ,I think they should change the fruits and vegetables every few days!The rooms are spacious but not much sun and the only things I was missing is a terrace or balcony any space to dry ,specially when coming from the beach and you have no place to dry your swimming costume and towels "

"Has everything you need very chic and the level room offering to open bar snacks very nice 👍 "

"Stunning adults only hotel in an absolutely fantastic location in the north of the island. Spa and hot tubs on the roof terrace are a real highlight and the breakfast in the morning was superb with loads of choices. "

"Good "

"Parfait bien situé dans le centre ville"

"Extremely friendly staff"

"The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away"