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Hotel Ciudad del Mar

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Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | Premium bedding, down duvets, free minibar, in-room safe
Standard Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, free minibar, in-room safe
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down duvets, free minibar, in-room safe
Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | Premium bedding, down duvets, free minibar, in-room safe
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down duvets, free minibar, in-room safe

Overview of Hotel Ciudad del Mar

Hotel Ciudad del Mar

3.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
Map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008

Explore the area

  • Popular LocationLas Canteras Beach3 min walk
  • Popular LocationSanta Catalina Park12 min walk
  • Popular LocationCasino Las Palmas17 min walk
  • AirportLas Palmas (LPA-Gran Canaria)39 min drive

Room options

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Hotel Ciudad del Mar is near the beach. The area's natural beauty can be seen at Los Tilos de Moya National Park and Las Canteras Beach, while Ciencia y la Tecnologia Museum and La Regenta Modern Art Museum are cultural highlights. Poema del Mar Aquarium and Viera y Clavijo Botanical Garden are also worth visiting. Discover the area's water adventures with scuba diving, surfing/body boarding and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Las Canteras Beach - 3 min walk
  • Santa Catalina Park - 12 min walk
  • Casino Las Palmas - 17 min walk
  • Poema del Mar Aquarium - 17 min walk
  • Las Palmas Ferry - 20 min walk

Getting around

  • Las Palmas (LPA-Gran Canaria) - 42 min drive

Restaurants

  • La Esquinita Latina - 2 min walk
  • El Perrito Canario - 2 min walk
  • Balalaika - 2 min walk
  • La Teta De La Vaca - 2 min walk
  • Casa Carmelo - 3 min walk

About this property

Hotel Ciudad del Mar

3-star hotel by the sea
You can look forward to a return airport shuttle, a terrace and a cafe at Hotel Ciudad del Mar. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), multilingual staff and concierge services
  • A TV in the lobby, a 24-hour front desk and coffee/tea in the lobby
  • A front desk safe, a lift and luggage storage
Room features
All 15 individually furnished rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 8 for adults and EUR 6 for children
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • iPod dock
  • MP3 dock
  • Satellite channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: EUR 8 for adults and EUR 6 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number 126629/2018

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is Hotel Ciudad del Mar pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at on 23 Feb 2023 start from €81.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Ciudad del Mar?

Check-in is from 2 PM - 5 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Ciudad del Mar?

Checkout is at noon.

Does Hotel Ciudad del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Ciudad del Mar located?

Situated by the sea, this hotel is 0.2 mi (0.3 km) from Las Canteras Beach and 2.2 mi (3.6 km) from Port of Las Palmas. La Luz Castle and Santa Catalina Park are also within 15 minutes.

Can I cancel my reservation for free at Hotel Ciudad del Mar and receive a full refund?

Yes, Hotel Ciudad del Mar offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Ciudad del Mar cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 46 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 16 out of 46 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 2 out of 46 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 1 out of 46 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 46 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su limpieza y la amabilidad de nayra
Stayed 1 night in Jan 2023

2/10 Terrible

Vincent, Smithtown

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good cleaned a little bit noisy because of the End of Year celebrations
Stayed 1 night in Dec 2021

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptionally helpful, friendly, and professional.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decoration was nice, but the room temperature was very cold
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, well-equipped hotel. Close to beach, restaurants and bars. Very difficult to park close by.
Stayed 1 night in Jan 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean budget hotel
Very clean new budget hotel. Good value and very friendly service.
Stayed 1 night in Oct 2018