Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008
Explore the area
Las Canteras Beach3 min walk
Santa Catalina Park12 min walk
Casino Las Palmas17 min walk
Las Palmas (LPA-Gran Canaria)39 min drive
Room options
About this area
Las Palmas de Gran Canaria
Located in Las Palmas de Gran Canaria, Hotel Ciudad del Mar is near the beach. The area's natural beauty can be seen at Los Tilos de Moya National Park and Las Canteras Beach, while Ciencia y la Tecnologia Museum and La Regenta Modern Art Museum are cultural highlights. Poema del Mar Aquarium and Viera y Clavijo Botanical Garden are also worth visiting. Discover the area's water adventures with scuba diving, surfing/body boarding and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
You can look forward to a return airport shuttle, a terrace and a cafe at Hotel Ciudad del Mar. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
Full breakfast (surcharge), multilingual staff and concierge services
A TV in the lobby, a 24-hour front desk and coffee/tea in the lobby
A front desk safe, a lift and luggage storage
Room features
All 15 individually furnished rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and free stocked minibars.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Smart TVs with satellite channels
Electric kettles, daily housekeeping and desks
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking available
Return airport shuttle (surcharge)
Food and drink
Full breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 8 for adults and EUR 6 for children
1 coffee shop/cafe
Room service available
Coffee/tea in a common area
Family friendly
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Breakage deposit: EUR 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: EUR 8 for adults and EUR 6 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number 126629/2018
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria
Frequently asked questions
Is Hotel Ciudad del Mar pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at ?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at on 23 Feb 2023 start from €81.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Ciudad del Mar?
Check-in is from 2 PM - 5 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Ciudad del Mar?
Checkout is at noon.
Does Hotel Ciudad del Mar provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Ciudad del Mar located?
Situated by the sea, this hotel is 0.2 mi (0.3 km) from Las Canteras Beach and 2.2 mi (3.6 km) from Port of Las Palmas. La Luz Castle and Santa Catalina Park are also within 15 minutes.
Can I cancel my reservation for free at Hotel Ciudad del Mar and receive a full refund?
Yes, Hotel Ciudad del Mar offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Ciudad del Mar cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.
Vincent
10/10 Excellent
Martin
Travelled with family, Travelled with family and small children
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.