"Free parking and easy to get around for my husband who suffered a stroke and can’t walk long distances. The staff is ALWAYS polite. But the hallway smelled like rotten feet."
"We were charge for late check out fee! But we checked out at 07:45 am. I called horseshoe and they said the housekeeping noted there some belongings in the room at 01:40 pm, so we were charge for late check out fee ! It’s so frustrating reaching out to them to get answers and dispute the wrong charge. It’s a bad experience."