Deluxe One-Bedroom Apartment with private garden | Private kitchen
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Reviews of 54 Santa Catarina Boutique Aparthotel

4 out of 5
54 Santa Catarina Boutique Aparthotel
Rua Fernandes Tomás, 54, Lisbon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 141 reviews" "
Rating 8 - Good. 15 out of 141 reviews" "
Rating 6 - Okay. 6 out of 141 reviews" "
Rating 4 - Poor. 1 out of 141 reviews" "
Rating 2 - Terrible. 2 out of 141 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartment was clean, comfortable, and spacious. The staff was friendly and communicative.
Stayed 3 nights in Apr 2024
Response from Alejandra on 17 Apr 2024
Dear Margaret,We would like to thank you for choosing our beautiful apartments as well as for your feedback. As 54 Santa Catarina Boutique Apartments is a small unit of charming apartments, we have as our main objective to provide our guests with personalized and excellent service. Therefore, your feedback is very important for us, so we can continuously improve.We hope to see you in a future visit to our lovely city. Thank you again for your preference.The 54 Collection Team

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Highly recommended!
My stay at this hotel's apartment-style suite was nothing short of exceptional. The spacious and tastefully decorated suite felt like a luxurious home away from home. Nestled in a prime location of Lisbon’s old town, it provided easy access to the city attractions and résistants. What truly stood out was the impeccable service – the staff's attention to detail and genuine warmth enhanced my experience. From check-in to personalized recommendations, every aspect was flawless.
Stayed 5 nights in Nov 2023

10/10 Excellent

jerhald

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, room comfort
Absolutely perfect.
Simply perfect! Location, staff is so kind and welcoming and helpfull, the appartment we got (with the garden). I STONGLY recommend this place!
Stayed 6 nights in Aug 2023
Response from Alejandra on 17 Sept 2023
Dear Frederic,We would like to thank you for choosing our beautiful apartments as well as for your feedback. As 54 Santa Catarina Boutique Apartments is a small unit of charming apartments, we have as our main objective to provide our guests with a personalized and excellent service. Therefore, your feedback is very important for us, so we can continuously improve. We hope to see you in a future visit to our lovely city. Thank you again for your preference, The 54 Collection Team

10/10 Excellent

elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The team was incredible and very helpful, the decor very creative and the apartment overall excellent. There were some factors the property has no control over like some street construction, overloaded garbage bins and dogs barking. We very much appreciate all the help of the team though. Thank you so much!
Stayed 7 nights in Jul 2023

10/10 Excellent

Enrico

Liked: Cleanliness, amenities, property conditions & facilities
This was a very nice property and our unit was gorgeous. Terrific courtyard on main floor for lounging outside. Nurian was the perfect host and communicated very effectively and quickly with us. Would stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Home away from home. We booked 3 apartments for a large family vacation. All were perfect. Old world charm galore. Staff was extremely nice and helpful, they went above and beyond to make us feel comfortable. The apartment on the first floor with the private garden is amazing. You can have your morning coffee and enjoy the tropical flowers. Close to everything in the old city. As expected since it is a remodeled old building, there is no elevator, so you have to carry your luggage up the stairs if you leave on a higher floor. This was a bonus for us since we needed the exercise :)
Stayed 10 nights in Jun 2023

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and staff. However it is noisy between the floors.
Stayed 5 nights in May 2023

10/10 Excellent

Tannye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a find, even did our laundry. The professional women who manage here are the best!
Stayed 2 nights in Dec 2022

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
AWESOME HOTEL
Absolutely loved this hotel, WOW!!!! The rooms are stunning and so spacious. Great bed too! Lovely location. And Patricia at the front desk was SO SWEET.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, upkeep, coziness, staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Rene

Liked: Amenities, property conditions & facilities
This was a gem of a place. We stayed in the very spacious garden apartment. Everything was wonderful. Paulo was very friendly and helpful. Great location with easy walking distance to Chaido and Baxia. Lots of eateries near by. You won’t be disappointed staying here.
Stayed 1 night in Jun 2022

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
I had originally booked this apartment for April, 2020, so when I was able to rebook this trip, I based my visit around this same room, and I am thrilled I did. HUGE, clean, comfortable, nice staff, free laundry, lovely outdoor space. The hotel is surrounded by clubs, but the music shut off at 10pm sharp, and it is on a steep hill. Those aren’t negatives, just points of information. I’d stay here again, and again, and again. I was in a smaller studio (still quite large) for two days before going to Porto and then returning to the garden apartment in Lisbon. They held my large bag and were so lovely about it. Great experience and good value.
Stayed 5 nights in May 2022

10/10 Excellent

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Alexandra

Stayed 3 nights in Oct 2021

10/10 Excellent

tobi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very nice apartment
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, limpieza y servicio.
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
We have used this property few times in the past and it was rated excellent. This stay was not as good. I am not sure if it is due to COVID or new managers. It was not as clean There were also few annoying flies inside. I will not stay there in the future.
Stayed 3 nights in Jul 2021
Response from Catarina Raposo on 21 Jul 2021
Dear Customer, thank you for your preference towards 54 Santa Catarina Apartments. We regret that on your last stay you did not experience the usual comfort. Due to Coronavirus, and for everyone's protection, we had to implement a set of additional procedures, different from what our regular customers are aware of. With regard to cleaning, we have been paying special attention, which, as you know, forced your check-in to take a little longer, since, at check-in when you asked to change the apartment you booked, and although the new apartment was already clean, we had to carry out a sanitation cleaning (as we do in all apartments before check-in's) to ensure its safety. Additionally, and as we inform all our customers, we are always available for any need, so we regret that you did not tell us about your displeasure during your stay so that we can make your experience equal to what you are used to. We hope to be able to count on a new visit from you, so you can see that your comfort remains the same as you are used to.

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of old town in a fantastic historical neighborhood. Super modern with hints of the original 17th century building. There was even a mini archeological dig of a prehistoric kitchen underneath the back patio! We loved this place!
Stayed 1 night in Nov 2019

10/10 Excellent

Håkan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Jae-Won

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
It was a great stay. It is a very clean (and new) and beautiful place. There are many good restaurants nearby.
Stayed 2 nights in Feb 2020

10/10 Excellent

NI I, Montreal, Qc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. Patricia was a marvelous host. Could have used more toilet paper.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a nice neighborhood! It is a bit away from the main tourist area which makes it a nice escape. The staff is amazing and helpful with anything that you need! You won't be disappointed!
Stayed 4 nights in Dec 2019

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best ting about this property is the very helpful staff.
Stayed 8 nights in Nov 2019

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Aparthotel was amazing - fresh, clean, quiet, beautifully presented. Staff were lovely and really helpful. Would highly recommend a stay here.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Six stars for this apartment! We booked the top most floor , we had to climb the stairs as there was no lift but we didn’t mind at all. Amazing view from our balcony of the bridge, the river and Christ the redeeemer. Sometimes we also cruise ships coming and going. Very clean apartment, the bed and bedsheets are top quality. We would definitely choose this apartment again when we visit Lisbon next time. And also location is fantastic!
Stayed 7 nights in Oct 2019

10/10 Excellent

RuthandMichael, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this apartment and the whole complex. So spacious and clean. The bedding was luxurious. The mix of modern and old was blended beautifully. From the moment we entered the property we were treated really well, given lots of great information and were treated to a lovely welcoming expresso coffee. It is situated in a great place, close to lots of restaurants, the promenade and in easy walking distance to the heart of vibrant Lisbon. We already have recommended it to others.
Stayed 3 nights in Oct 2019

10/10 Excellent

W, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at 54 Santa Catarina Hotel. Highly recommended!
Stayed 4 nights in Oct 2019

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high quality fixtures in newly renovated building
Stayed 1 night in Oct 2019

10/10 Excellent

Franca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Very helpful centrally located
Stayed 2 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, clean, helpful and friendly staff, comfortable rooms. Quiet. Close to lots of nice areas within Lisbon to visit
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Excellent ... Patricia (front of desk) was superb with her help and support. The property is in a super location, the rooms were excellent. We will definitely be looking to visit again and would certainly recommend to family and friends.
Stayed 2 nights in Sep 2019

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment in a great location but you need to be fit! The garden room was superb...thank you
Stayed 3 nights in Sep 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time here! The staff were so friendly and helpful. The rooms were stunning and incredibly clean :) Santa Catarina wasn’t our favourite neighbourhood of all of Lisbon and walkable to everything you’d want to see (except Belem).
Stayed 4 nights in Aug 2019
Response from Patrícia Torres on 17 Aug 2019
Dear Elizabeth, We are so pleased to know that you spent a wonderful time in our charming apartments. Santa Catarina it is indeed a quiet neighborhood in a prime location in old town Lisbon. Belém it's just a few minutes by tram from our property. We give this and other information upon arrival for you to make the most of your stay. We hope to welcome you again soon in sunny Lisbon. Kind regards, Patrícia Torres

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Patrícia Torres on 1 Aug 2019
Dear Guest, Thank you for choosing 54 Santa Catarina during your stay in Lisbon. We will be happy to welcome you again in the future. Best regards, Patrícia Torres

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Patrícia Torres on 1 Aug 2019
Dear Guest, Thank you for choosing 54 Santa Catarina during your stay in Lisbon. We will be happy to welcome you again in the future. Best regards, Patrícia Torres

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Patrícia Torres on 1 Aug 2019
Dear Guest, Thank you for choosing 54 Santa Catarina during your stay in Lisbon. We will be happy to welcome you again in the future. Best regards, Patrícia Torres

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good
Pros:: It was good apartment, clean and well furnished. Hotel staff member was welcoming and friendly. Bathroom and kitchen are in top shape. Cons: It's in a hard to access area, can't take an Uber from airport (there is a restriction of traffic in old town, only taxi cabs and local residents can drive there). Check out is early at 11am and can't be extended to 12 noon. Unlike Chiado neighborhood, you can't just walk out and go to numerous eateries and plazas, nor can you order an Unber, so you will need to call and order a taxi cab to get around. Or, have strong legs to walk long distance in an area with steep hills. Finally, the stairs are old, narrow and getting to third floor is not a fun (we knew this when we booked, but narrow, old stairs made climbing it just a bit harder than anticipated). Overall, it's a good hotel with very friendly staff. If it was in Chiado neighborhood and on a ground level (or had an elevator), I would leave it a 10.0/Exceptional rating.
Stayed 1 night in Jun 2019
Response from Patrícia Torres on 19 Jul 2019
Dear Eric, Thank you for your review. We would like to tell you that although our old century building, totally renovated, does not have a lift, our team is always available to help you with your luggage. We would like to add that our property it's located in one of the most charming districts in old town Lisbon. Santa Catarina it's a quiet and exclusive residential district where you can still feel the atmosphere of the old neighborhoods of Lisbon. We are only 1 minute walk from the famous tram 28 and a few minute walk from the river front but far away from the crowds and more tourist areas in the city. Finally, we would like to add that the best way to get from the airport to our property is to use our private transfer service. The driver is already waiting for you there in a comfortable van and brings you straight to the apartments, stopping at the front door. Thank you for choosing us and we invite you to return to this beautiful city characterized by its hills that offer you incredible views. Kind regards, Patrícia Torres