6/10 Okay
Rosemary
9 Oct 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
VERY DISAPPOINTING
Unfortunately our stay at this apartment was not as good as expected. The directions to the apartment are not very good. After driving round the very narrow streets for an hour and asking several locals for directions, we rang reception, which is not at the apartment, to be told that the street where the apartments are is only steps, lots of step, you cannot drive up the street. After finally locating the apartment we had to ring reception again to be let in (would have been good to be told this at the first phone call): There is almost no free parking and the closest pay parking (very expensive) is some distance away, mostly uphill. The apartment itself appeared to be newly renovated, but it was not done well. Every time we had a shower it flooded the bathroom, the toilet wasn’t bolted to the floor, there is an outside light that stayed on all night and as there are no curtains on the window the bedroom was lit up all night. The apartment was very small with nowhere comfortable to sit other than the bed, which was comfortable. If you are happy to accept all these faults, you don’t have a car and you like stairs, the apartment is in a fantastic location to explore Sintra. The staff at reception were very friendly.
Rosemary
Stayed 2 nights in Oct 2019