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Hotel Luena

3.0 star property
Hotel with a 24-hour front desk, near Avenida da Liberdade

Choose dates to view prices

Photo gallery for Hotel Luena

Family Double Room
Daily buffet breakfast (EUR 10 per person)
Reception
Property entrance
Bicycling
Hotel Luena in central Lisbon offers free in-room WiFi and a snack bar/deli. Nearby is the historic Marquis of Pombal Square, and bike rentals make city exploration easy. Families love the babysitting services, and all guests benefit from luggage storage and exceptional staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Blackout curtains
Bidet
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the area

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230

What's nearby

  • Avenida da Liberdade - 18 min walk - 1.6 km
  • Marquis of Pombal Square - 20 min walk - 1.7 km
  • Castle of São Jorge - 2 min drive - 2.3 km
  • Rossio Square - 2 min drive - 2.6 km
  • Santa Justa Elevator - 2 min drive - 2.6 km

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 14 min drive

Restaurants

  • ‪Portugália - ‬1 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Restaurante Ideal lisboa - ‬4 min walk
  • ‪Birdie - ‬4 min walk
  • ‪Central do Chile - ‬3 min walk

About this property

Hotel Luena

Hotel near Marquis of Pombal Square
Close to Avenida da Liberdade, Hotel Luena provides amenities such as a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and babysitting (surcharge)
  • Luggage storage, a front desk safe and concierge services
  • Free newspapers, tour/ticket information and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Luena include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15, per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 15 kg per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

Is Hotel Luena pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a deposit of EUR 100 per stay and a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Luena?

This hotel doesn't offer parking.

What time is check-in at Hotel Luena?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Luena?

Checkout is at noon.

Where is Hotel Luena located?

Located in Lisbon City Center, this hotel is within 1 mile (2 km) of Avenida Almirante Reis, Avenida da Liberdade and Marquis of Pombal Square. Rossio Square is 1.3 mi (2.1 km) away. Arroios Station is only a 4-minute walk and Anjos Station is 8 minutes.

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Reviews

Hotel Luena Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 238 out of 522 reviews
Rating 8 - Good. 210 out of 522 reviews
Rating 6 - Okay. 50 out of 522 reviews
Rating 4 - Poor. 13 out of 522 reviews
Rating 2 - Terrible. 11 out of 522 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great. Will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the staff was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Damian, Ana and Jenny were very helpful and they deserved a mayor recognition. Thanks for all your help.
Stayed 2 nights in Sep 2025

8/10 Good

chelsea

Liked: Cleanliness, staff & service
The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Damian at the front desk who checked us in was superb as were any other staff we encountered. The hotel is updated, clean and an all around great place to stay. Obrigado, Hotel Luena!
Stayed 1 night in Jul 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Ana at the front desk made our stay extra special.
Stayed 3 nights in May 2025

10/10 Excellent

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel with very friendly service. We appreciate the breakfast option as well. Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kevonne

Liked: Cleanliness, amenities, property conditions & facilities
The place was easy to find, and in a very accessible location. The rooms, though small, were clean and very comfortable. The breakfast was excellent and the staff were so helpful and friendly. Would stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quadruple family room with kettle and large bathroom. Safe could be larger. Included breakfast buffet was great. Near metro.
Stayed 3 nights in Jul 2025

6/10 Okay

Ella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff, breakfast was of decent quality. Room ventilation and cooling was abysmal, the room was also really small and cramped.
Stayed 4 nights in Jul 2025

10/10 Excellent

Colin

Liked: Amenities
Everything ready, friendly Staff clean great breakfast well quit room brilliant
Stayed 3 nights in Feb 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great time. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Karmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and property is close to many amenities, public transportation and the airport. Had a situation where I had 2 different bookings and the staff, specifically Damián C., went above and beyond to get it sorted and ready for us. Damián even gave us tips of places we should visit and recommended us places to eat. He really provided outstanding service!! We looked forward to seeing him every evening after a long day just to chat about our day. I would stay at this hotel again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024

4/10 Poor

Belen

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like sewage. They try to mask the smell with scented air fresheners. Hallway smelled like bad perfume. One of the nights we didn’t have hot water so I had to take a cold shower. Tried to call the front desk since I was not dressed and the phone didn’t work.
Stayed 3 nights in Sep 2025

8/10 Good

Veerendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, well situated and served our purpose of a night stay in Lisbon, near the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Luena was an excellent choice for our stay in Lisbon. The staff went above and beyond to help us, especially when some members of our group were affected by flight delays. A special thank you to Rodolfo and Anna, who were incredibly kind, supportive, and efficient during a stressful time. The rooms were very clean, comfortable, and well maintained. One of our rooms even had a lovely and unexpected view of Castelo de São Jorge, which was such a nice surprise. We truly appreciated the warm hospitality and would gladly stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jigen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , breakfast and best staff at hotel . Thanks to Julia and Alexandra you both gone extra mile . Love the place
Stayed 4 nights in Feb 2025

10/10 Excellent

raymir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Shirley-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clean hotel, close to metro station, the room is small but clean. The staff is very pleasant and helpful. Breakfast is excellent.
Stayed 1 night in Jan 2025